About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Rob serves CIO Professionals with research in the areas of information workplace and collaboration strategy. Rob delivers strategic guidance, helping enterprises define enterprise solutions that drive efficiency and competitive differentiation. His current research focuses on core elements of collaboration strategy, including collaboration platforms, workspaces, and enterprise social strategy.
Rob comes to Forrester with many years of experience in enterprise software consulting, product marketing, product management, and strategy. Most recently, he was director of product management at Microsoft, where he played a strategic role with Duet, a joint initiative brought to market with SAP. Prior to Microsoft, Rob was a senior director of product marketing at Oracle Corporation, where he focused on Oracle's content, collaboration, portal, and business intelligence offerings. He also spent fifteen years in consulting working for Lotus/IBM and other global software services firms with a focus on corporate collaboration.
Rob holds a B.A. in economics from the University of California, Davis.
1) What is the scale of enterprise social business value? 2) What business benefits are aggressive firms realizing? 3) What is the average investment size? 4) What are the risks of enterprise social...
What are the critical success factors that a vibrant and viable internal social networking strategy must have for a large corporation (40,000-plus) with a diverse mix of social media experience (some...
What are the trends in the market size for enterprise social networking in North America? How will growth and adoption change these next few years?
Which enterprise social platforms vendors offer SaaS deployment models?
What is the future vision for idea management? What are other companies doing? Who are the major leaders for idea management solutions? What are the industry best practices on how activities like...
We need to provide shared documents to various external partners. Services we’ve seen in the past feel like a simplified, web version of SharePoint and require some form of dual factor...