Forrester

For Enterprise Architecture Professionals

Report:Organize Your Business Architecture To Deliver Your Strategy

Organization: The Business Architecture Playbook

This report assists business architecture (BA) leaders in organizing the BA roles and skills needed to successfully execute a business architecture program. One of the major challenges facing...

• Downloads: 405
• Comments: 1
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For Enterprise Architecture Professionals

Report:Let The Adjacent Possible Guide Your Information Strategy

Strategic Plan: The Information Strategy And Architecture Playbook

A new era of information agility is upon us that promises an explosion of opportunities similar to that of the dot-com boom period. But these opportunities are completely dependent upon an...

• Downloads: 481
• Comments: 1
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For Application Development & Delivery Professionals

Report:Drive Continuous Improvement With Strong Change Management And Employee Training

Continuous Improvement: The Human Resource Management Playbook

This report, the continuous improvement component of the human resource management (HRM) playbook, will help application development and delivery professionals (AD&D pros), CIOs, and their HR...

• Downloads: 276
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For Enterprise Architecture Professionals

Report:Cut Through Silos With An Agile Technology Introduction Strategy

To succeed in the digital age, enterprise architects must seize opportunities by adopting new approaches for emerging technolgy introduction. This report highlights the technology introduction and...

• Downloads: 84
• Comments: 2

For Infrastructure & Operations Professionals

Client Inquiry:Where Does IT Asset Management (ITAM) Usually Sit In The Organization?

Where does IT asset management (ITAM) usually sit in other organizations? Procurement, vendor management, or both?

For CIO Professionals

Report:The Forrester Wave™: IT Organization Redesign Consultancies, Q4 2012

New technologies, service offerings, business changes, and other factors are driving CIOs to change the structure, processes, governance, and culture of IT organizations. However, redesigns are an...

• Downloads: 421
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For Sourcing & Vendor Management Professionals

Tool:Forrester Wave™: Business Technology Transformation, Q3 '12

For Application Development & Delivery Professionals

Report:Make Software Delivery More Responsive To The Business

Executive Overview: The Agile And Lean Playbook

Most firms are experiencing rapid and fundamental change in both business and technology. How do you cope? You must transform your software delivery approach — minor tweaks to traditional...

• Downloads: 861
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For Application Development & Delivery Professionals

Report:Consistent Performance In Agile Teams Must Include Testing

Performance Management: The Agile And Lean Playbook

Agile disrupts everything that we know about testing, including what practices to use, what skills are needed, how to set up the testing organization, and how to leverage testing tools. Testing is a...

• Downloads: 405
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For CIO Professionals

Report:New Organizational Models Of IT Balance Efficiency With Responsiveness

To redesign an IT organization, you need to know the potential organizational models, their pros and cons, and how they would meet the needs of your organization. Fortunately, there are a relatively...

• Downloads: 595
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For Infrastructure & Operations Professionals

Report:Reinvent The Role Of Infrastructure And Operations Executive In 2013

Organization: The I&O Practice Playbook

The use of as-a-service technology, empowered workers, and customer centricity will forever change the IT-business relationship. Forrester expects that successful CIOs will pursue a new operating...

• Downloads: 152
• Comments: 2
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For Infrastructure & Operations Professionals

Report:Join Forces Across IT And The Business For A Successful BT Resiliency Program

Organization: The Business Technology Resiliency Playbook

Who? What? Where? When? How? It's the question of "who?" that often stymies infrastructure and operations (I&O) professionals when it comes to business technology (BT) resiliency programs. Who is...

• Downloads: 141
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For Security & Risk Professionals

Report:Define A Road Map To Accelerate The Organizational Maturity Of Your Security Program

Road Map: The S&R Practice Playbook

This report outlines the future state of Forrester's solution for security and risk (S&R) executives working on building a high-performance security program and organization. This report is designed...

• Downloads: 1025

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Business Technology Transformation, Q3 2012

The Majority Of The Vendors Are Leaders In This Emerging Market

Today, business transformation is often about technology transformation. At the very least, business transformation is always technology-enabled, so what sort of consultants can best help clients...

• Downloads: 917
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For Application Development & Delivery Professionals

Report:Sustain Agile With Formal And Informal Training

Change Management: The Agile And Lean Playbook

This report outlines the change management for Forrester's solution for application development and delivery (AD&D) professionals working on Agile and Lean. This report is designed to help you...

• Downloads: 536

For CIO Professionals

Report:Optimize The IT Organization To Support BT Strategy

Organization: The BT Strategic Planning Playbook

Building and implementing a BT strategy requires specific skills, roles, incentives, and structures to be in place. It also needs a sourcing strategy to bring in third-party capabilities....

• Downloads: 852
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For Application Development & Delivery Professionals

Report:Creating Your Transformation Strategy For Digital Experience Delivery

Strategic Plan: The Digital Experience Delivery Playbook

Digital customer experience is the next big opportunity for application development and delivery (AD&D) professionals. Business leaders responsible for marketing, sales, and support need advice and...

• Downloads: 389
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For Sourcing & Vendor Management Professionals

Report:SVM Activities, Roles, And Skills Are Evolving

Skills And Staffing: The SVM Practice Playbook

Many sourcing and vendor management organizations (SVMOs) are delivering effectively against their core mandate today, despite resource constraints. However, most SVM professionals are mapping their...

• Downloads: 184
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For CIO Professionals

Report:Great Mobile Experiences Are Built On Systems Of Engagement

Vision: The CIO's Mobile Engagement Playbook

By 2014, smartphones and tablets will put power in the pockets of a billion global consumers, including your employees and partners and customers. However, mobile is not simply another device for IT...

• Downloads: 597
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For Security & Risk Professionals

Report:Reinvent Security Awareness To Engage The Human Firewall

Change Management: The S&R Practice Playbook

For too long, creating security awareness has been an afterthought, something CISOs did in their spare time after putting out the operational fires that sprang up around them with alarming...

• Downloads: 158

For Application Development & Delivery Professionals

Report:Five Questions When Organizing For Digital Customer Experience

Organization: The Digital Experience Delivery Playbook

Application development and delivery (AD&D) leaders now face a number of challenges as they move to support technology that delivers compelling cross-touchpoint customer experiences, rather than just...

• Downloads: 398
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For CIO Professionals

Report:CIOs Are Not Ready To Support Business Innovation

Benchmarks: The Innovation Playbook

While innovation is a hot topic among most of the organizations we work with, our recent survey of IT leaders indicates that a minority of firms have formalized their practices and processes. Only...

• Downloads: 380
• Comments: 1
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For Infrastructure & Operations Professionals

Report:Realize Practical Application Performance Management

Application performance management (APM) is a natural evolution of infrastructure monitoring. As IT management evolves toward service management and ultimately to business technology, quality of...

• Downloads: 228
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For CIO Professionals

Report:To Stay Competitive, Nurture A Culture Of Innovation

Change Management: The Innovation Playbook

Companies that don't innovate risk becoming marginalized, and CIOs are often expected to help accelerate innovation within their firms. Key to success in this role is creating and sustaining an...

• Downloads: 579
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For CIO Professionals

Report:US Tech Market Outlook For 2013 And 2014: Better Times Ahead

We Forecast 6% ICT Spending Growth For Both Years

US CIOs remain torn between their need to invest in new mobile, cloud, and smart technologies and their fear of encountering economic doldrums (or worse). Over the past two and a half years, these...

• Downloads: 242