Forrester

For Chief Information Officer Professionals

Blog:Thoughts On The Enterprise 2.0 Conference

In the wake of the Celtics' fourth-quarter collapse that gave Kobe Bryant his fifth ring, I am endeavoring to find positive things to focus on instead of post-game analysis, which brings me to...

For Chief Information Officer Professionals

Blog:How Is Desktop Videoconferencing Being Used In Your Business?

For those of us who following the collaboration software space, video in business has been a hot topic: We have seen year-over-year growth in videoconferencing implementations, a majority of...

For Chief Information Officer Professionals

Blog:The CIO Is The Facilitator Of Engaging Employee Experiences

Employee engagement is a hot topic in many C-suites today. There's a growing body of research that says engaged employees are productive employees, contributing positively to the bottom line....

For CIO Professionals

Report:Why Intercompany Collaboration Is Important To Technology Product Managers And Marketers

Collaborative Relationships Help Vendors Meet The Needs Of Partners And Customers

Technology product managers and marketers face a simple truth: You have to work closely with your partners and customers or you risk failing to meet their needs. However, a range of technical and...

• Downloads: 495

For CIO Professionals

Tool:Forrester Wave™: Cloud Strategies Of Online Collaboration Software Vendors, Q3 '12

For Chief Information Officer Professionals

Blog:Is Social Software Relevant To Information Workers?

I'm not saying anything shocking when I say enterprise social software, has been a hot topic over the last five years. The set of technologies designed to flatten corporations have spawned...

For CIO Professionals

Report:Answer Five Questions When Selecting A Cloud Collaboration And Productivity Suite

A Buyer's Guide For Microsoft Office 365, Google Apps For Business, And IBM SmartCloud For Social Business

Over the past two years, Forrester clients have shown great interest in the cloud collaboration and productivity suites Microsoft, Google, and IBM offer: We've fielded more than 150 inquiries on this...

• Downloads: 245

For CIO Professionals

Tool:Technology Populism Is Driven By The Social Network

For Chief Information Officer Professionals

Blog:SlideShare Brings Another Collaboration Tool To The Consumerization Of IT Party

Today, the popular online content-sharing site SlideShare released an audio/video/web conferencing solution called Zipcast. At face value, this is yet another entry into an already crowded web...

For CIO Professionals

Report:What Gen Y Really Thinks About Your IT Department

Younger Employees Are More Open To Working With IT Than You've Been Led To Believe

Gen Yers — those born between 1980 and 2000 — generate lots of buzz in the business community. Business leaders see this group's affinity for social, collaboration, and mobile...

• Downloads: 475

For CIO Professionals

Report:CIOs Must Champion Engaging Employee Experiences

CIOs' Focus On The Workforce Experience Aligns Technology With Strategies To Engage And Motivate Productive Workers

Innovative products and services plus a laser focus on the customer are the engines of growth in the information economy. To succeed, business leaders must recruit, develop, and sustain an engaged...

• Downloads: 87

For Chief Information Officer Professionals

Blog:Online Collaboration Tools Address A New Set Of Business Challenges, But Are They Ready For Your Business?

Today, we published our first Forrester Wave™ on the cloud strategies of online collaboration software vendors, evaluating how eight vendors -- Box, Cisco Systems, Citrix Online, Google, IBM,...

For CIO Professionals

Report:An Early Look At Microsoft Office 365 Features

Office 365 Has Much But Not All Of What Firms Need From A Collaboration Platform

On June 28, 2011, Microsoft launched Office 365 in 40 countries after a massive public beta involving 200,000 organizations from every region. This product encompasses Office Professional Plus and...

• Downloads: 681

For CIO Professionals

Report:What Technology Populism Means For Tech Marketers

Information Workers Flex Muscles As Business Tech Decision-Makers

Technology Populism — information workers provisioning technology outside of IT's auspices — is a topic of great interest to both technology vendors and IT departments. But is it more...

• Downloads: 371

For CIO Professionals

Report:Case Study: State Street Gives Workers Scheduling Flexibility And Reaps Business Benefits

Giving Employees Choice As To When And Where They Work Helps Recruiting, Retention, Team Work, And Sustainability Efforts

In 2009, State Street, a Boston-based financial services firm, created its Flex Work Program to recruit and retain top talent. Why? State Street's leaders felt that finding and holding on to these...

• Downloads: 197

For CIO Professionals

Tool:Most Smartphone Users Have Some Input Into The Devices They Use

For Chief Information Officer Professionals

Blog:Dreamforce 2011 Notes: Salesforce Wants To Be The Collaborative Interface Between Your Business And The Market

While the Metallica concert and guest appearances by MC Hammer and Neil Young during Marc Benioff's opening keynote made Saleforce.com's Dreamforce 2011 entertaining, my principle reason for...

For CIO Professionals

Report:SlideShare Ties Conferencing To Millions Of Slides

More Than A Million Shared Slides Get An Audio And Video Facelift; Consumerization Gets Another Injection; IT Gets Another Vendor To Track

Why does the world need yet another webconferencing vendor? Because the existing solutions don't deliver all the value that your employees crave at a price you can afford. SlideShare has answered the...

• Downloads: 169

For Chief Information Officer Professionals

Blog:Presenting Four Cases That Can Help You Transform Your Organization Into A Social And Collaborative Business

My colleague Ted Schadler and I recently completed a six month investigation into social business and collaborative transformation. As the title of the report -- The Road To Social Business Starts...

For CIO Professionals

Tool:Workers Find Tools Outside The Firewall Regardless Of Company Size

For Chief Information Officer Professionals

Blog:SAS Uses Social Collaboration To Keep Employees Connected And Engaged

My colleague Ted Schadler and I published several case studies in our recent report, "The Road To Social Business Transformation Starts With A Burning Platform." What follows is one of those stories...

For Chief Information Officer Professionals

Blog:Engaged Employees Expect IT Leaders To Understand Their Needs

My colleague Simon Yates and I have spent a good bit of time recently discussing the role of IT in creating engaging experiences for employees. We've proposed that IT leaders concern themselves...

For CIO Professionals

Report:The Enterprise 2.0 User Profile: 2011

A Small, Technically Savvy Group Leverages Publicly Available Social Software To Enhance Their Efficiency And Productivity At Work

Enterprise 2.0 is a hot topic as business executives and IT leaders seek ways to bring social technologies into their business. But hype aside, are we close to seeing a social revolution in business?...

• Downloads: 620
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For Chief Information Officer Professionals

Blog:Choosing Between Microsoft Office 365 And Google Apps Hinges On Your Belief In The Vendor's Vision

Over the last couple of years, I've fielded a number of inquiries from Forrester clients who are trying to decide whether their company should move their email and other collaboration workloads...

For CIO Professionals

Tool:Information Workers Do Indeed Have A Role In PC Selection