Why Read This
SageCRM provides basic customer service capabilities across phone, email, and self-service channels. For organizations with more sales than service needs, SageCRM can provide a basic infrastructure to record, route, and resolve most customer service interactions. Sage Software makes the product available as both on-premise and software-as-a-service (SaaS). The two products, SageCRM and SageCRM.com, are identical in functionality.