Salesforce

Salesforce.com (NYSE: CRM) provides hosted applications that manage customer information as an alternative to enterprise software. It developed the Sales Cloud, Service Cloud, and Chatter applications, as well as the Force.com cloud platform. Based in San Francisco, Calif., US.

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2 results in Reports

  • Salesforce
  • Retail
  • For Application Development & Delivery Professionals

    Report:CRM Solutions For The Retail And Wholesale Trade

    Solutions To Support Key Customer-Facing Business Processes

    Forrester reviewed 24 CRM suite solutions to understand their strengths and weaknesses in supporting 10 key cross-functional processes in the retail and wholesale trade: 1) trade promotion; 2)...

    • Downloads: 1138
  • For Application Development & Delivery Professionals

    Report:The State Of B2B Integration

    Most Enterprises Plan Imminent B2B Upgrades To Address Key Issues

    Forrester surveyed 300 senior IT managers in North America, EMEA, and Asia Pacific regarding the state of their business-to-business (B2B) integration infrastructure and plans for future...

    • Downloads: 788
 
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