Forrester

For Application Development & Delivery Professionals

Report:Team In Trouble? Roll The Dice And Try A Serious Game

Serious Games Let Players Try Out Radically New Strategies

For many organizations, the first time they consider using a serious game is when they conclude that familiar methods are not up to the task. The normal rules of the game may not be enough to deal...

• Downloads: 210

For Sourcing & Vendor Management Professionals

Report:TechRadar™ For SVM Professionals: Software-As-A-Service, Q4 2011

Software-As-A-Service Still Growing, Taking Over In More Areas Of Technology

As software-as-a-service (SaaS) becomes increasingly important to firms' application strategies, sourcing and vendor management (SVM) professionals are taking ownership of the research, purchasing,...

• Downloads: 683

For Infrastructure & Operations Professionals

Report:Redefine Your Workforce Computing Policy To Empower Employees

Policy And Procedures: The Workforce Enablement Playbook

This report outlines Forrester's solution for IT infrastructure and operations (I&O) professionals solving workforce computing challenges. This report is designed to help you redefine your workforce...

• Downloads: 442
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For CIO Professionals

Tool:Validating The Empowered Maturity Model With Real Companies

For CIO Professionals

Report:The Personal Cloud: Transforming Personal Computing, Mobile, And Web Markets

An Empowered Report: Sizing The Opportunity As Individuals Embrace New Services For Managing Their Work And Personal Digital Lives

The personal computing experience for individuals is broken, ruptured by the fragmentation of personal information across PCs and mobile devices and the scattering of content across a multitude of...

• Downloads: 2477

For CIO Professionals

Report:Pitfalls To Avoid When Upgrading To Microsoft Office 2010

Upgrading Microsoft Office can prove daunting, especially for firms still on Microsoft Office 2003 or previous versions. Although Windows 7 upgrades and hardware refreshes will accelerate the...

• Downloads: 472

For CIO Professionals

Survey:Forrsights Workforce Employee Survey, Q3 2010

Forrester's Forrsights Workforce Employee Survey, Q3 2010, was fielded to 5,519 technology end users located in Canada, France, Germany, the UK, and the US from SMB and enterprise companies with 20...

For Sourcing & Vendor Management Professionals

Report:2011 ASEAN IT Services Report

This document provides an overview of IT services within the ASEAN countries of Singapore, Malaysia, Philippines, Thailand, Indonesia, and Vietnam for vendor strategists. The report discusses market...

• Downloads: 56

For CIO Professionals

Report:Smart Process Applications Fill A Big Business Gap

They Will Grow Twice As Fast As The Enterprise Application Market

Smart process apps are a new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured, and subject to frequent change....

• Downloads: 663
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For Sourcing & Vendor Management Professionals

Report:Market Overview: IT Services In China, 2013

Businesses Now Have More Options To Drive Competitive Differentiation In China

China has entered a new phase of economic development, driven by government focus on expanding the domestic market. This transition will have a significant impact on private and public organizations...

• Downloads: 108

For CIO Professionals

Report:Top Barriers To Replacing Microsoft Office

Office Alternatives Haven't Yet Earned Their Name

Content and collaboration (C&C) pros show lots of interest in Microsoft Office competitors as a way to cut license costs. They run trials of Google Apps and Open Office derivatives by IBM Lotus and...

• Downloads: 404

For Marketing Leadership Professionals

Report:Getting Product Ideas Past Stage One

Why The Validation Process Is Critical To Product Strategy Success

"Ideate" is the first stage in the product development cycle; it's a time when product strategists gather ideas for new and innovative products and services. Before moving on to subsequent phases,...

• Downloads: 474
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For Security & Risk Professionals

Tool:Many Information Workers Use Do-It-Yourself Technology

For Application Development & Delivery Professionals

Client Inquiry:How Do Companies Use Unstructured Data?

Inquiry after reading Forrester's August 14, 2009, "Case Study: ACT! By Sage Uses Social Media To Transform The Customer Experience" report. How are companies using unstructured data like call center...

For CIO Professionals

Report:The Social CIO

Future Look: The Social Business And Collaboration Playbook

Free access to and sharing of ideas is the hallmark of the digital age. Today, your customers, partners, and employees can share information to form opinions that can affect your business and, on a...

• Downloads: 566

For Enterprise Architecture Professionals

Report:Tapping The Power Of Search-Based Applications

To give your search program momentum, you must show how an investment in search technology helps the organization's bottom line. One-size-fits-all enterprise search deployments are often too diffuse...

• Downloads: 488

For CIO Professionals

Report:Case Study: State Street Gives Workers Scheduling Flexibility And Reaps Business Benefits

Giving Employees Choice As To When And Where They Work Helps Recruiting, Retention, Team Work, And Sustainability Efforts

In 2009, State Street, a Boston-based financial services firm, created its Flex Work Program to recruit and retain top talent. Why? State Street's leaders felt that finding and holding on to these...

• Downloads: 198

For CIO Professionals

Client Inquiry:CIO Challenges And Priorities For 2011 And Beyond

What are the main banking CIO challenges and priorities for 2011 and beyond?

For CIO Professionals

Tool:Forrester Wave™: Activities Streams, Q2 '12

For CIO Professionals

Tool:Email On-Premises Is More Expensive Than Cloud Email For Most Firms

For eBusiness & Channel Strategy Professionals

Report:Hot Insurance Tech Companies To Watch In 2010: Q2 Update

Effective vertical strategies are becoming more critical for tech vendors as they try to address the core business problems — not just the pure technical problems — of their customers....

• Downloads: 826

For Sourcing & Vendor Management Professionals

Report:ANZ IT Services Report: 2010

This document provides market size estimates for 2010 in Australia and New Zealand, including vendor rankings and activities, forecasts, and market trends for vendor strategists. The report is based...

• Downloads: 36

For Sourcing & Vendor Management Professionals

Report:Determine The Right Practices For Your Organization's BYOD Stipends

SVM Worries About Impact On Revenue Commitments And Discount Eligibility For Corporate-Liable Users — Don't!

This report answers three questions about enterprise mobile bring-your-own-device (BYOD) practices: 1) what the major trends are regarding BYOD adoption; 2) how firms are managing their BYOD programs...

• Downloads: 596
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For Enterprise Architecture Professionals

Report:How To Measure Search Success: Goals First, Then Metrics

Content and collaboration professionals struggle to measure the success of search functionality on publicly facing websites and intranets. They mine through diverse data to answer questions like:...

• Downloads: 494

For Security & Risk Professionals

Report:Information Archiving And Governance: A Market In Transition

Enterprise Benchmark Considerations For Budgets, Challenges, And Planning

Risk professionals are shifting from a series of siloed efforts and turning their attention to more holistic information archiving and governance (IAG) programs. Our survey data shows that...

• Downloads: 267
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