About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Sanchit serves Vendor Strategy Professionals by tracking the IT software markets across key geographies like Asia Pacific, the Middle East, and Africa. He focuses on disruptive technologies like virtualization, cloud computing, and business intelligence. He leads research projects predicting future vendor strategies, product positioning, and enterprise requirements.
Sanchit came to Forrester through its acquisition of Springboard Research. Prior to Springboard, he worked in research and marketing positions at Next, acefieldwork, and Bose.
Sanchit received a degree in economics from Delhi University. He also holds two master's degrees, in marketing and international marketing management, from the University of Leeds.
How US Information Workers Adopt And Use Technology
This report is a graphical analysis of Forrester's Q2 2011 US Workforce Technology And Engagement Online Survey of 4,985 US information workers. Armed with this baseline data from every US industry,...
Special thanks to Art Schoeller, TJ Keitt, Henry Dewing, and Ted Schadler for their input I went to Cisco's Collaboration Summit last week to hear the latest from the various product teams and...

Adoption Is Low But Market Impact Is High As Buyers Consider Alternatives
At home and at work, people overwhelmingly use Microsoft Office. Yet content and collaboration (C&C) pros continue to ask Forrester questions about office alternatives. So we recently surveyed 150 IT...
Having attended analyst events by Cisco and Polycom in the past month I'd like to share my key takeaways from the announcements for the companies' positions in the videoconferencing and...
Communications, Training, And Collaboration Dominate Usage Scenarios
A growing number of content and collaboration professionals are interested in using webcasting and YouTube-like video portals internally for corporate communications and training. Why? They recognize...
What is the state of video use by information workers?
Strategic Planning Forrsights For CIOs
CIOs are responsible for the technology tools and services that make employees productive and successful at work. Too often, the CIO organization must make decisions about devices, software licenses,...
Highly Integrated With A Risk Of Lock-In
Microsoft looks to strike three very familiar chords with the release of Office 2013: mobile, social, and cloud. Each has become table stakes for enterprise software, and in order for Microsoft to...

Performance Management: The Social Business And Collaboration Playbook
The benefits of improved information sharing and collaboration from deploying enterprise social computing are hard to quantify. With the exception of email and audioconferencing, collaboration...
When we asked 10,000 information workers globally what brands are on the devices, operating systems, and software they use for work, it came as no surprise that Microsoft dominates. More than 90% of...
These data charts look at Microsoft and the productivity market.
Tools To Manage And Deliver Video Are Growing; Videoconferencing Makes A Comeback
Enterprises increasingly use video in a wide range of use cases, changing how they collaborate, issue communications, train their employees, and even talk to customers. But the transformational...
Kaltura, Qumu, And Polycom Lead The Video Publishing Platform Pack
Enterprises looking to deliver video communications to employees continue to use solutions for webcasting and YouTube-like video portals. In Forrester's 23-criteria evaluation of enterprise video...

We're excited to announce the first set of winners of the 2012 Forrester Groundswell Awards, honoring the best employee mobile, collaboration, and innovation stories. These awards are being...
Polycom, Cisco, And LifeSize Lead, Followed By Resurgents Radvision And Teliris And Aggressive Entrants Huawei And Vidyo
In Forrester's 39-criteria evaluation of videoconferencing solution vendors, we identified the seven most significant providers in the category — Cisco, Huawei, LifeSize, Polycom, Radvision,...

Strategic Plan: The Social Business And Collaboration Playbook
Social business and collaboration programs can redefine work by changing the way employees connect with each other and the information they need to do their jobs. However, programs fall flat when...

Change Management: The Social Business And Collaboration Playbook
It's often said, "You can lead a horse to water, but you can't make him drink." Nowhere in the world of enterprise IT is this adage more fitting than in social business and collaboration. For two...

We've been hearing for years that "this is the year videoconferencing takes off." So how far have we come in resolving the issues that have held back videoconferencing, such as interoperability and...
Marketers increasingly recognize the value of using online video to engage and inform consumers, create brand awareness, and even drive direct action. Similarly, corporate communications and business...