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Scott serves Sales Enablement Professionals. He has deep knowledge and hands-on experience working cross-functionally with product, marketing, and sales teams to develop innovative and effective integrated programs designed to improve the entire revenue cycle. He is a thought leader in Forrester's technology sales enablement practice, which has established an architectural framework to help technology industry vendors transform current product-centric go-to-market models into customer-centered approaches.
Scott's efforts center around topics such as sales as a marketing channel, field marketing roles and programs, targeting executives, team selling and marketing, new product traction, sales-focused go-to-market strategies, sales-ready tools, strategic account programs, helping sales people collaborate with buyers more effectively, and developing data-driven performance reporting and measurement programs.
Scott came to Forrester from BluePrint Marketing, an organization he founded and ran for six years. There he led a boutique consultancy focused on helping technology vendors develop customer-centered business strategies to create more sales-friendly marketing programs, resulting in more leverage in the sales process. He has worked closely with all of the relevant roles and stakeholders in the sales execution process, including CEO, CFO, sales, marketing, CTO, strategy, and business unit heads, resulting in a unique and holistic view into all of the cogs of an organization's value engine and how to bring the component parts together to maximize results. Throughout his 16-year career, he has held various sales and marketing positions including quota-carrying sales roles, product marketing and management, and sales leadership roles in organizations such as META Group and Allen Systems Group.
Scott has worked directly with more than 2,000 field-selling representatives across all major geographies and in software, services, and hardware companies. Comfortable in the boardroom or in the trenches, he is exceptionally adept at helping to architect positive change and is a popular speaker.
Scott received a B.S. in marketing management, with a minor in communications from Virginia Tech.
Strategic Sales Enablement Is The Path Through Trying Economic Times
Technology vendors are spending, on average, 19% of their selling, general, and administrative (SG&A) costs or $135,262 per quota-carrying salesperson in support-related activities. Few are aware of...
Forrester's Model-Map-Match Approach To Client-Focused Sales Messaging And Value Delivery
Technology buyers are in the midst of redefining their relationships with vendors, anointing just a few as value-added partners while relegating the bulk to the commodity supplier heap. To succeed in...
Sales Enablement Is The Bridge Between Go-To-Market Strategy And Tactical Execution
Tectonic forces are at work transforming business relationships away from their traditional dependency on products and services toward a focus on business outcomes and results. Inefficiencies noted...
Use A Framework To Simplify A Complex Sales Support Environment
In most complex businesses today, random and poorly managed sales support resources drive unneeded costs while also contributing to overburdening the sales force. These resources are proliferating as...
Account Value Mapping Expands Wallet Share In Key Accounts
In response to the continued tough economic climate and feedback from customers, vendors with large portfolios are placing bigger bets on their strategic account programs and shifting their focus...
Enabling Sales Teams To Tailor The Right Messages To A Given Account
As technology vendors broaden their product portfolios and ask their account teams to sell across all levels within their client roster, traditional approaches to hard-coded value propositions are...
Marketing Strategies To Help Salespeople Secure Higher-Level Meetings
As technology industry vendors pursue go-to-market strategies intended for more executive-level ears, helping sales forces gain higher levels of access inside targeted accounts is becoming...

Addressing Gaps In How Effectively Salespeople Engage With Executives
To avoid being relegated to commodity status, vendors are refining their sales strategies to engage with higher level decision-makers earlier in the problem-solving process. Getting a meeting with...
Moving From Deliverables To An End-To-End Sales Support Orientation
Driving down the cost of sales, while simultaneously boosting productivity, continues to be a top business priority and an objective that requires a new way to support and evaluate the sales system....
Tech Sales And Marketing Execs Look For New Strategies In Tough Economic Times
As the economic downturn persists, Forrester is seeing a lot of introspective activity among executive teams and within sales and marketing organizations about the current go-to-market approaches and...
Engaging With Executives Is More About What To Say Than How To Say It
Growing the size and health of the pipeline is a major focus at most technology vendors. For the majority of sales leaders, prospecting remains the most reliable form of creating opportunity....
How You Sell Is As Important As What You Sell
Executive decision-makers find that the technology vendors that best differentiate themselves from the pack are the ones that can match a relevant set of capabilities to their specific circumstances....
Changing Buying Patterns Create Opportunities For Vendors
As technology extends its reach more deeply into every corner of business, conflicting demands from business units, functional heads, IT groups, and finance are forcing enterprises to change their...

ACORD/LOMA Tech Exhibitors Exemplify Three Go-To-Market Approaches
When sales teams can tie their offerings to customers' business outcomes, deals move forward. Go-to-market planners target vertical industries like financial services to articulate that value...
Vendors Need To Expand Their Knowledge Of Procurement Functions
With increased cost savings through more strategic implementations of spend management programs and the tremendous results being realized by global enterprises, procurement functions will be growing...
As Buyers Stratify Their Suppliers, Sales Must Re-Evaluate How To Deliver Value
Buyers are actively evolving their techniques for dealing with technology vendors to either get more value from a particular supplier or negotiate more favorable terms to save money. While many...
The gap is striking between the sales messages vendors create, how they prepare salespeople to deliver them, and the value executive buyers perceive from those conversations. Forrester's global...
Factors To Consider When Collecting The Voice Of The Sales Force
Many top-down strategic initiatives don’t take into account the intricacy of sales force adoption and execution in the trenches. This gap, exacerbated by the common lack of empathy for or...
The job title of most sales enablement (SE) professionals today should really be VP of Broken Things. The SE leaders with whom we engage often inherit a variety of seemingly disparate activities...
Forrester’s Guidance On Building Out Your Sales Enablement Function
In order to overcome the random acts of sales support generated by disparate well-intended groups across a variety of organizational silos, sales enablement professionals must develop a more holistic...
As technology vendors work to respond to the changing conditions their buyers face, salespeople are overwhelmed with an avalanche of random acts of sales support generated from many different groups...
Optimize Wallet Share By Industrializing The Execution Of Strategic Account Plans
In the current economic climate, it has become important for vendors with large portfolios to shift their focus from gaining market share to gaining more wallet share from targeted, existing...
Technology companies' value proposition is largely manifested at the point of sale during the first series of meetings between the sales team and the customer. Unfortunately, what transpires in these...
As a wave of B2B organizations develop business strategies that are predicated on selling more things to existing customers, they are asking their sales forces to move from selling products to...

Strategies To Drive Change Without Disrupting Ongoing Operations
While many technology vendors aspire to transform their sales organization away from a transactional approach to more value-added selling, executing on that change is a tall order. To successfully...