Forrester

For CIO Professionals

Report:The CIO As Portfolio Strategist

Governing The Empowered BT Transformation

As organizations undergo the transformation from information technology (IT) to business technology (BT), they will have to make many important decisions in the process of moving from the current...

• Downloads: 1292
• Comments: 1

For CIO Professionals

Report:Driving Business Transformation At Medco: An Interview With Kenneth Klepper, President And COO

Over the past seven years, transformational changes have swept through Medco — propelled by the visionary duo of David B. Snow, Jr., Medco chairman and CEO, and Kenneth Klepper, Medco president...

• Downloads: 355

For CIO Professionals

Report:Navigating The Shifts In Computing Infrastructure Markets

Cloud Services, New Technologies, And The Rise Of Informal Computing Buyers

Important trends are surfacing in computing infrastructure markets that will cause vendor strategists to take a fresh look at new buyer behavior, shifts in business models, and adoption of emerging...

• Downloads: 836

For CIO Professionals

Report:The Personal Cloud: Transforming Personal Computing, Mobile, And Web Markets

An Empowered Report: Sizing The Opportunity As Individuals Embrace New Services For Managing Their Work And Personal Digital Lives

The personal computing experience for individuals is broken, ruptured by the fragmentation of personal information across PCs and mobile devices and the scattering of content across a multitude of...

• Downloads: 2477

For CIO Professionals

Report:Smart Process Applications Fill A Big Business Gap

They Will Grow Twice As Fast As The Enterprise Application Market

Smart process apps are a new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured, and subject to frequent change....

• Downloads: 663
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For CIO Professionals

Report:Why Roles Fail — Seven Common Reasons And Remedies

Part 1 Of A Three-Part Series On Why Key IT Roles Failed

A number of roles in IT can significantly change the organization for good or bad. When they fail, the consequences are severe. From a combination of surveys, interviews, and consulting engagements,...

• Downloads: 1302

For CIO Professionals

Report:CIOs Are Not Ready To Support Business Innovation

Benchmarks: The Innovation Playbook

While innovation is a hot topic among most of the organizations we work with, our recent survey of IT leaders indicates that a minority of firms have formalized their practices and processes. Only...

• Downloads: 402
• Comments: 1
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For CIO Professionals

Tool:Governments Adopt Enterprise Applications And Governance Tools

For CIO Professionals

Report:To Stay Competitive, Nurture A Culture Of Innovation

Change Management: The Innovation Playbook

Companies that don't innovate risk becoming marginalized, and CIOs are often expected to help accelerate innovation within their firms. Key to success in this role is creating and sustaining an...

• Downloads: 598
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For CIO Professionals

Report:The Social CIO

Future Look: The Social Business And Collaboration Playbook

Free access to and sharing of ideas is the hallmark of the digital age. Today, your customers, partners, and employees can share information to form opinions that can affect your business and, on a...

• Downloads: 566

For CIO Professionals

Tool:Owned Or On-Premise Rented ICT Still Dominates The US ICT Market

For CIO Professionals

Report:Case Study: State Street Gives Workers Scheduling Flexibility And Reaps Business Benefits

Giving Employees Choice As To When And Where They Work Helps Recruiting, Retention, Team Work, And Sustainability Efforts

In 2009, State Street, a Boston-based financial services firm, created its Flex Work Program to recruit and retain top talent. Why? State Street's leaders felt that finding and holding on to these...

• Downloads: 198

For CIO Professionals

Tool:Top Business Priorities For Firms Investing In Innovation

For CIO Professionals

Report:Write An Effective Cloud Use Policy

Encourage Cloud Consumption The Right Way

You know your company is using cloud services; our Forrsights Software Survey, Q4 2011 shows that the average enterprise has between four and 12 software-as-a-service (SaaS) services in use already,...

• Downloads: 311
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For CIO Professionals

Client Inquiry:CIO Challenges And Priorities For 2011 And Beyond

What are the main banking CIO challenges and priorities for 2011 and beyond?

For CIO Professionals

Report:Sustained Innovation Propels The Business Engine

Business Impact: The Innovation Playbook

"Innovate or die" is not just a catchy slogan — it's the nature of business today. Shortened business cycles, competitors entering and establishing market presence overnight, and social...

• Downloads: 445
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For CIO Professionals

Report:Motivating IT Employees — Part 2

What Works And What Doesn't In Motivating IT Staff

The secret behind many CIOs' success is a great staff that supports and executes the vision and strategy for IT. There are many ways to keep the IT staff motivated; they vary in effectiveness, cost...

• Downloads: 584

For CIO Professionals

Report:The Reinvention Of Product Development Services

The Next Generation Of Service Offerings Spurs Market Growth

A series of major business, technological, and supplier changes is driving a fundamental transformation in the market for product development services. As our research unveils, wholesale buyers will...

• Downloads: 627

For CIO Professionals

Report:Telcos As Cloud Rainmakers

Cloud Computing Presents Opportunities And Risks For Telcos And Their Customers

Cloud computing is changing the telco business model: Traditional telecom offerings migrate into the cloud and evermore over-the-top (OTT) players enter the telco value chain. Corporate CIOs should...

• Downloads: 1100
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For CIO Professionals

Tool:Three Definitions Of The ICT Market

For CIO Professionals

Report:Asia Pacific Tech Market Outlook For 2012

Demystifying The Tech Markets Of Asia And The Pacific

For most tech vendors, the Asia Pacific market is the new frontier — a region of fast growth, endless opportunity, and dynamic businesses unencumbered by the legacy technologies and practices...

• Downloads: 1089
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For CIO Professionals

Report:Build Your Mobile Engagement Strategy

Strategic Plan: The CIO's Mobile Engagement Playbook

Mobile technology is rapidly evolving as a means for organizations to deliver new customer experiences, enhance customer value, and improve employee productivity. When combined with social, cloud,...

• Downloads: 578
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For CIO Professionals

Tool:Traditional IT Operations Absorbs Much Of The IT Budget In Firms In ANZ

For CIO Professionals

Report:Forrester's BT Portfolio Management Leadership Maturity Self-Assessment

This self-assessment workbook will help IT leaders assess the current state of their BT portfolio management leadership maturity and will serve as a tool to guide the organization’s development...

• Downloads: 38

For CIO Professionals

Report:New IT Models Will Focus On Service Improvement And Cost Reduction

The recession gave CIOs the opportunity to consider new models for IT. But what new models and what parts of IT are they considering? And which models will stand the test of time? To answer this...

• Downloads: 1569
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