About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
The business world has long known and relied upon mentoring as a proven technique for developing in-house talent. Today, mentoring is experiencing a resurgence because business leaders not only...
Offboarding involves the processing of employee terminations, whether initiated by the employee or the company. Offboarding provides a consistent process and manageable tools to gather relevant...
I was wondering if you could recommend any articles or sources for the following: training modality standards for training design (what type of content is best put into eLearning, face-to-face...
HR Analytics Help Improve Workforce Recruiting, Performance, And Learning
Human resources (HR) analytics have taken on new importance as organizations strive to hire, develop, and retain the best employees to remain competitive in fields where efficiency and human...
I would like to receive research on applications that track employee training and skill levels. I would also like to know: What are the costs for these products? What's the usual implementation...
I'm looking to benchmark where we stand on these topics: 1) eLearning adoption and results; 2) virtual classroom learning adoption and results; 3) cloud computing adoption for training; 4) training...
Change Management: The Agile And Lean Playbook
This report outlines the change management for Forrester's solution for application development and delivery (AD&D) professionals working on Agile and Lean. This report is designed to help you...
Is there recent data for the online jobs market? I am specifically interested in finding information about the current online jobs/recruitment market as well as projections for the next five years....
Processes: The Human Resource Management Playbook
This report, the processes component of the human resource management (HRM) playbook, enables application development and delivery (AD&D) professionals, CIOs, and their HR business partners to...
Change Management: The BT Strategic Planning Playbook
Since BT strategic planning requires a radically different approach, having a strong change management process is essential for success. This report explores both the critical aspects of change...

Change Management: The Innovation Playbook
Companies that don't innovate risk becoming marginalized, and CIOs are often expected to help accelerate innovation within their firms. Key to success in this role is creating and sustaining an...

Skills And Staffing: The Business Process Management Playbook
Lack of sufficient business process skills continues to dog progress and momentum for enterprisewide business process management (BPM) initiatives. Yet when it comes to growing BPM skills, most...

Human resource management (HRM) applications — consisting of six categories of solutions ranging from core transactions to strategic talent management — represent a market in transition....
Persistent Questions Business Process Pros Ask
The pace of continuous improvement and transformational change in business processes continues to accelerate, often outpacing employees' ability to keep up. In general, businesspeople don't embrace...
Stevens Institute of Technology, BPMInstitute.org, and BPTrends Associates Lead, Queensland University of Technology Close Behind
Lack of sufficient business process skills continues to dog progress and momentum for enterprisewide business process management (BPM) initiatives. And when business process professionals turn to the...

We have the following questions about software employee training: 1) What is the estimated market spend (or budget) for training employees on software (or on IT-related purchases if nothing else...
Change Management: The Social Business And Collaboration Playbook
It's often said, "You can lead a horse to water, but you can't make him drink." Nowhere in the world of enterprise IT is this adage more fitting than in social business and collaboration. For two...

Corporate higher education degree programs attract new employees. They provide an opportunity to continue working while earning an MBA, a master's degree, or another degree or certification that...
Continuous Improvement: The Human Resource Management Playbook
This report, the continuous improvement component of the human resource management (HRM) playbook, will help application development and delivery professionals (AD&D pros), CIOs, and their HR...

Put "People Change" Front And Center
Change management is an ongoing organizational process due to the continual change that characterizes today's business. The repercussions of not handling change well include lost revenue, lower staff...