Security, Risk and Compliance

Security, risk, and compliance combines the disciplines of governance and oversight for managing risk, while optimizing security processes and technologies for your organization's future flexibility.

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  • Past 18 months
  • eBusiness & Channel Strategy
  • Customer Intelligence Strategy and Process

  • For eBusiness & Channel Strategy Professionals

    Report:Staffing For The Art And Science Of eBusiness

    A Further Look At Key eBusiness Skills And Functions

    Carrie JohnsonMay 08, 2012

    What is the goal of eBusiness teams? To sell goods and services. As a result, eBusiness teams have become masters in the art of sales. As teams pivot efforts to optimize interactions across digital...

    • Downloads: 275

  • For eBusiness & Channel Strategy Professionals

    Report:eBusiness Teams' Two Paths To Cross-Channel Measurement Success

    In The Long Term, Cross-Channel Measurement Is An Enterprisewide Concern, But In The Near Term, eBusiness Must Act Now

    Peter WannemacherApril 11, 2013

    eBusiness and channel strategy professionals have a lot on their plates these days: Consumers are moving across channels for sales and service, spanning digital touchpoints like Twitter and public...

    • Downloads: 184

  • For eBusiness & Channel Strategy Professionals

    Report:Optimizing The Affiliate Channel For Deal-Driven Customers

    Traffic Has Increased And The Channel's Matured, But Proving Incrementality Remains A Challenge

    Andy HoarDecember 16, 2011

    Customers are flocking to affiliate deal sites that offer promotional coupons and offer codes. The slowdown in the economy, advances in technology, and a more favorable consumer mindset toward...

    • Downloads: 401

  • For eBusiness & Channel Strategy Professionals

    Charts & Figures:Groupon Attracts More Female Users In Most Countries

    Brand And Margin Protection Inhibit Adoption, But Other Approaches Are Emerging

    Martin GillJanuary 18, 2012

  • For eBusiness & Channel Strategy Professionals

    Report:Using Online Support To Build Tech Brands

    A 10-Point Checklist For Innovating Tech Customer Support

    Diane ClarksonMarch 15, 2012

    Forrester's "A 10-Point Checklist For Innovating Tech Customer Support" report for technology marketing professionals includes content that is highly relevant for eBusiness professionals in the...

    • Downloads: 220
    • Rating:

  • For eBusiness & Channel Strategy Professionals

    Report:Mobile Measurement Is An eBusiness Imperative

    Performance Management: The Mobile eBusiness Playbook

    Joe StanhopeMay 15, 2012

    Mobile has reached critical mass due to improved infrastructure, advances in device utility, and overall market penetration. Engaging with customers via mobile is unavoidable: Whether or not...

    • Downloads: 539
    • Rating:

  • For eBusiness & Channel Strategy Professionals

    Report:European eBusiness Executives Take A Cautious Approach To Daily Deals

    Brand And Margin Protection Inhibit Adoption, But Other Approaches Are Emerging

    Martin GillJanuary 18, 2012

    Skepticism is the watchword across Europe as eBusiness executives consider engaging with daily deals sites such as Groupon and Living Social. Concerns about brand damage and sales cannibalization are...

    • Downloads: 154

  • For eBusiness & Channel Strategy Professionals

    Report:Optimize Your Mobile Banking Strategy

    Continuous Improvement: The Mobile Banking Strategy Playbook

    Joe Stanhope, Peter SheldonSeptember 10, 2012

    Congratulations! Your mobile banking web, iPhone, iPad, and Android apps are live, and adoption has surpassed your wildest expectations. But what now? Digital banking teams need to test and optimize...

    • Downloads: 649
    • Rating:
 
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