Forrester

For Security & Risk Professionals

Report:Protect And Manage Your Critical Information Assets

Executive Overview: The Data Security And Privacy Playbook

Data is the lifeblood of today's digital businesses, and for economic and even political gain, highly skilled cybercriminals are determined to steal it. Meanwhile, customers around the globe have...

• Downloads: 495
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For Sourcing & Vendor Management Professionals

Report:Navigating The Microsoft Services Landscape

Trends And Tradeoffs Of Leading Microsoft Services Players

Microsoft technologies span a wide range of products and services, including enterprise applications such as Dynamics AX and Dynamics CRM; desktop and collaboration applications such as Office,...

• Downloads: 383

For Customer Insights Professionals

Report:It's Time To Bridge The Audience Data Management Divide

How Customer Intelligence Can Unify Audience Intelligence Across Channels To Enable Advanced Advertising

Marketers constantly seek ways to design addressable marketing programs that reduce media waste and create targeting efficiencies: Direct marketers turn to marketing databases to inform audience...

• Downloads: 524
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For Application Development & Delivery Professionals

Client Inquiry:What IT Professional Skills Are Required For Success With BI And Big Data?

From a people perspective, what skills and character traits are required by IT professionals to be successful with big data/business intelligence (BI) initiatives? How would you assess these during a...

For Security & Risk Professionals

Report:What You Must Know About Data Privacy Regulations In Asia Pacific

Be Ready To Comply With Dynamic Regulatory Changes

Understanding the laws and regulations that govern data privacy across your organization is critical for any company, but it can be challenging. As a result, too many security and risk (S&R)...

• Downloads: 99

For Security & Risk Professionals

Report:Prepare Your Security Organization For The Internet Of Things

Why The Next Internet Revolution Is Much More Alarming Than The Last

There is a revolution happening right now; innovative organizations are planning how they can merge the physical and digital worlds to bring new products and experiences to their customers. At the...

• Downloads: 356
• Comments: 1
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For Application Development & Delivery Professionals

Tool:Forrester Wave™: Enterprise Cloud Databases, Q4 '12

For Customer Insights Professionals

Report:The State Of Customer Analytics 2012

Benchmarks: The Customer Analytics Playbook

The customer data explosion shows no signs of abating. Companies need strong customer analytics capabilities to get a handle on customer data and make meaningful decisions based on analytical...

• Downloads: 1112
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For Security & Risk Professionals

Report:Simplify Cybersecurity With PCI

Policy And Procedures US Government Spotlight: The Security Architecture And Operations Playbook

US federal law, specifically the Federal Information Security Management Act (FISMA), requires US federal government agencies to adhere to National Institute of Standards and Technology (NIST)...

• Downloads: 230

For Infrastructure & Operations Professionals

Report:Strategy Deep Dive: Imbibing Macs In The Enterprise

Apple Mac Shops Share Their Secrets For Success

Chances are that you have employees using Apple Macs at your firm today, and they're doing this without the support and guidance of the infrastructure and operations (I&O) organization. IT...

• Downloads: 246

For Security & Risk Professionals

Report:Identify And Influence Data Security And Privacy Stakeholders

Stakeholder Needs: The Data Security And Privacy Playbook

This report outlines Forrester's solution for security and risk executives seeking to develop a data privacy and protection program and gain stakeholder support. As a security and risk (S&R)...

• Downloads: 842

For CIO Professionals

Report:Open Data Changes The Business Of Government

Open Data Pioneers Offer Lessons For Launching Initiatives

Data has become quite the buzzword lately, with everyone looking to mine their big data for customer insights, operational efficiencies, and business performance improvement. Governments are no...

• Downloads: 205
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For Security & Risk Professionals

Report:Measure The Effectiveness Of Your Data Privacy Program

Performance Management: The Data Security And Privacy Playbook

Privacy is one of the most important and emotional issues in information security. Privacy, or the lack thereof, affects a company's management, employees, and most importantly, customers. With the...

• Downloads: 237
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For Application Development & Delivery Professionals

Report:Craft Your Future State BI Reference Architecture

Road Map: The Business Intelligence Playbook

In the face of rising data volume and complexity and increased need for self-service, enterprises need an effective business intelligence (BI) reference architecture to utilize BI as a key corporate...

• Downloads: 1155
• Comments: 1
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For CIO Professionals

Report:The Big Deal About Big Data For Customer Engagement

Business Leaders Must Lead Big Data Initiatives To Derive Value

As consumers use multiple touchpoints to obtain information, exchange reviews, and purchase products and services, organizations are struggling to better integrate systems and leverage social...

• Downloads: 2021
• Comments: 3
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For Infrastructure & Operations Professionals

Report:Turn Big Data Inward With IT Analytics

The Future Of Service Monitoring And Management

Your business is complex. Big data promises to manage this complexity to make better decisions. But the technology services that run your business are also complex. Many are too complex to manage...

• Downloads: 759
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For CIO Professionals

Report:IT Investments Drive Operational Efficiency Across The Middle East's Oil And Gas Sector

The oil and gas sector is the engine of the Middle East's economy and the biggest contributor to the region's GDP. A shortage of talent, increasing volumes of data, remote asset locations, and an...

• Downloads: 214
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For Application Development & Delivery Professionals

Report:Business Intelligence Market Trends In Asia Pacific

Demand for business intelligence (BI) tools, technologies, and approaches is increasing across Asia Pacific excluding Japan (APEJ). Competitive pressures in both mature and growth markets across the...

• Downloads: 431
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For Application Development & Delivery Professionals

Report:Navigate The Future Of CRM In 2013

Vision: The CRM Playbook

The only source of competitive advantage is the one that can survive technology-fueled disruption: an obsession with understanding, connecting with, serving, and delighting customers. But as...

• Downloads: 1989
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For Security & Risk Professionals

Report:Actionable Identity Intelligence Protects Big Data And Zero Trust Identities

Predictive And Behavioral Analysis Finds Its Way Into Identity And Access Management

Identity and access management (IAM) professionals need to protect information and prevent unauthorized users from accessing business-critical systems in an increasingly complex IT environment. They...

• Downloads: 464
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For Infrastructure & Operations Professionals

Playbook:The Business Technology Resiliency Playbook

Build The Always-On, Always-Available Extended Enterprise

In today's world of 24x7x365 global operations and competition, downtime results not only in immediate lost revenue and productivity, but also in lasting damage to corporate reputation that erodes...

For Application Development & Delivery Professionals

Tool:Forrester Wave™: Big Data Predictive Analytics Solutions, Q1 '13

For Infrastructure & Operations Professionals

Report:Move Beyond Disaster Recovery And Prepare For Business Technology Resiliency

Vision: The Business Technology Resiliency Playbook

This report outlines the vision of Forrester's solution for infrastructure and operations (I&O) executives planning their organization's business technology (BT) resiliency strategy — the...

• Downloads: 584
• Comments: 1
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For Marketing Leadership Professionals

Report:Case Study: HP Deploys A DMP To Harness Audience Data

Hewlett-Packard, a leading technology provider with a global footprint, saw an opportunity to significantly improve its digital marketing efforts by creating a universal framework for user-level data...

• Downloads: 365
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For Application Development & Delivery Professionals

Report:Embrace Future Trends To Deliver HRM Business Impact

Future Look: The Human Resource Management Playbook

This report outlines the future outlook for application development and delivery (AD&D) professionals working with human resources executives on their applications and business process optimization...

• Downloads: 554
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