About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
Service Providers Offer New Models To Address Emerging Buyer Needs For Cloud
Forrester recently interviewed leading services providers around their offerings built for XaaS technologies (i.e., software-as-a-service, platform-as-a-service, and testing-as-a-service). We also...
Enterprises are increasingly turning toward cloud deployment models (including SaaS, PaaS, IaaS, etc.), attracted by promises of fast deployment, lower upfront costs, and greater elasticity in...

Software-As-A-Service Still Growing, Taking Over In More Areas Of Technology
This tool is a self-test to determine where a software-as-a-service (SaaS) solution could be a fit and to assess organizational readiness for successfully adopting SaaS within a potential category....
At SAP SAPPHIRE (SAP’s biggest user conference, May 14–16), SAP announced that it has deployed more than 1,400 instances of Rapid Deployment Solutions (RDS) at more than 1,000 unique...
Analysis Of 13 Global Leaders' Capabilities And How They Stack Up
Enterprise mobility is booming; organizations must connect with employees, customers, and partners in new ways and across new devices and applications. But many organizations don't know how to move...

Clients are moving to cloud for more and more mission-critical areas of their business: CRM, HR, collaboration, even IT applications and ERP. But for many organizations, cloud sourcing and cloud...

Key Criteria And Real-World Success Stories
Business innovation tops the agenda for IT services buyers in 2012, even surpassing cost-cutting as a key priority in some Forrester surveys. But many clients struggle to get business innovation from...
At Forrester’s recent IT Forum in Las Vegas, we conducted a roundtable with several leading software and services firms focused on SaaS around the topic of SaaS pricing trends. Key takeaways: ...
Considerations For A New Economy
Many clients are asking Forrester about rates and contract clauses as they renegotiate offshore contracts, including questions around what to expect in light of the economic downturn that started in...
I wanted to know the overall market potential for Oracle apps implementation as well as its market potential within different verticals, products and geographies.
Sourcing executives are winding down 2010 and gearing up for 2011. Most of the sourcing executives we have spoken with recently are bullish about the year ahead, despite some looming uncertainty...
Emerging Options Spawn Interest — But The Landscape Is Still Forming
SAP consumes millions of dollars in implementation spend and millions more in ongoing support and operations for many organization's IT budgets. Now, newer cloud and software-as-a-service (SaaS)...
Executives at leading-edge organizations drive growth, innovate, and disrupt industries with emerging technologies such as social, mobile, cloud, analytics, sensors, GIS, and others. Eighty-five...

Smaller Oracle Partners Provide Industry Expertise And Niche Skills
Most Oracle clients have heard of the major global systems integrators (SIs) — like Accenture, IBM, Deloitte, Infosys, and TCS. But many of our clients ask Forrester for information about...
Today, SAP announced plans to acquire SuccessFactors, a leading human capital management (HCM) cloud platform with more than 15 million subscribers. This greatly accelerates SAP’s move into the...
Clients Are Asking More Sophisticated Questions On SaaS
Software-as-a-service (SaaS) buyers are no longer asking just: "What is SaaS?" "Who offers SaaS?" and "Is SaaS secure?" Inquiries to Forrester in the first half of 2010 show that SaaS buyers are now...
What are some supplier candidates for a request for proposal (RFP) for SAP Basis work?
What are the standards for uptime agreements, particularly in on-demand or SaaS-type agreements?
What are the typical rates for IT and business change consultancy services currently negotiated with key partners (consultancy firms)?
We met with 30 Sourcing & Vendor Management Professionals during an action session at Forrester’s Sourcing & Vendor Management Forum in Chicago to discuss how to improve governance...
Smaller SAP Partners Provide Flexible, High-Value Alternatives To Larger SIs
Most SAP clients have heard of the major global systems integrators (SIs) — like Accenture, Deloitte, IBM, Infosys, and TCS. But many of our clients ask Forrester for information about...