Forrester

For Application Development & Delivery Professionals

Report:BI Service Provider Short-Listing Tool

Firms should use the Forrester BI Service Provider Short-Listing Tool to input details about geographic scope, technology needs, and type of third-party support (i.e., consulting versus...

• Downloads: 36

For Sourcing & Vendor Management Professionals

Report:Five Trends That Will Change SaaS Sourcing

What Sourcing Professionals Need To Know About The Future Of SaaS

Software-as-a-service (SaaS) has finally come of age and is now a staple of the technology landscape at most organizations. As organizations build on the basics of their SaaS sourcing and vendor...

• Downloads: 924
• Rating:

For Sourcing & Vendor Management Professionals

Report:TechRadar™ For SVM Professionals: Software-As-A-Service, Q4 2011

Software-As-A-Service Still Growing, Taking Over In More Areas Of Technology

As software-as-a-service (SaaS) becomes increasingly important to firms' application strategies, sourcing and vendor management (SVM) professionals are taking ownership of the research, purchasing,...

• Downloads: 684

For Sourcing & Vendor Management Professionals

Blog:The Rise Of Cloud Sourcing

Enterprises are increasingly turning toward cloud deployment models (including SaaS, PaaS, IaaS, etc.), attracted by promises of fast deployment, lower upfront costs, and greater elasticity in...

For Sourcing & Vendor Management Professionals

Report:The Benefits Of Centralized SaaS Strategy

How Companies Are Preparing For The Unstoppable As-A-Service Offerings

Developing a centralized software-as-a-service (SaaS) strategy has become a bigger priority for sourcing and vendor management professionals over the past year. Firms are not only expanding their...

• Downloads: 539
• Rating:

For Sourcing & Vendor Management Professionals

Report:Key Considerations For Selecting An Oracle Services Provider

Insights From The 2010 Oracle SI Client Reference Survey

Forrester surveyed 108 Oracle implementation client references at the end of 2010 and found that overall client satisfaction is high; satisfaction was higher than in our previous study conducted in...

• Downloads: 462

For Sourcing & Vendor Management Professionals

Tool:Client Satisfaction Has Increased In A Number Of Areas From 2009

For Sourcing & Vendor Management Professionals

Client Inquiry:Standards For Uptime Agreements

What are the standards for uptime agreements, particularly in on-demand or SaaS-type agreements?

For Sourcing & Vendor Management Professionals

Tool:SaaS Capabilities Assessment: App Dev Maturity

For Sourcing & Vendor Management Professionals

Client Inquiry:What Should Be Considered When Putting Together A SaaS Contract?

What should be considered when putting together a contract for a partnership with a SaaS supplier?

For Sourcing & Vendor Management Professionals

Tool:SaaS Capabilities Assessment: Category Fit

For Sourcing & Vendor Management Professionals

Report:Insights Into Real-World SAP Projects

Findings From Our Recent Study Of 186 SAP Clients Using Third-Party SIs

Forrester surveyed 186 SAP services client references and found that overall satisfaction and perception of pricing transparency rated high — but numerous gaps exist. Key areas that sourcing...

• Downloads: 591

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Salesforce.com Implementation, Q2 2011

In A Rapidly Changing Market, Forrester Sees Increasing Vendor Differentiation

To help clients with complex, enterprisewide salesforce.com initiatives, Forrester recently evaluated the offerings of 11 leading service providers. In this 46-criteria evaluation of salesforce.com...

• Downloads: 1565

For Sourcing & Vendor Management Professionals

Client Inquiry:Rates For SAP Resources

What are the rates for SAP resources?

For Sourcing & Vendor Management Professionals

Tool:IT Services Buyers Are Increasing Use Of IT Strategy Consulting

For Sourcing & Vendor Management Professionals

Report:Sourcing Digital Disruption

Executives at leading-edge organizations drive growth, innovate, and disrupt industries with emerging technologies such as social, mobile, cloud, analytics, sensors, GIS, and others. Eighty-five...

• Downloads: 144
• Rating:

For Sourcing & Vendor Management Professionals

Report:SaaS Capabilities Assessment

This tool is a self-test to determine where a software-as-a-service (SaaS) solution could be a fit and to assess organizational readiness for successfully adopting SaaS within a potential category....

• Downloads: 46

For Sourcing & Vendor Management Professionals

Tool:Overview Of Providers By Geography

For Sourcing & Vendor Management Professionals

Report:Market Overview: Mobility Services

Fast-Growing Market Gives Buyers Lots Of Choices But Also Tradeoffs

The emerging mobility services market creates choices for buyers. Leading organizations are scrambling to create mobile experiences for employees, partners, and customers — both applications...

• Downloads: 1829
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For Sourcing & Vendor Management Professionals

Tool:H1 2010 SaaS Inquires Show Rising Maturity

For Sourcing & Vendor Management Professionals

Report:Services Contract Review Checklist

This contract review checklist is designed to be used by clients who are entering into new contracts or refining existing contracts. It covers 10 major categories of contract terms and provides...

• Downloads: 26
• Comments: 1

For Sourcing & Vendor Management Professionals

Report:Selecting A Services Partner For Business Innovation

Key Criteria And Real-World Success Stories

Business innovation tops the agenda for IT services buyers in 2012, even surpassing cost-cutting as a key priority in some Forrester surveys. But many clients struggle to get business innovation from...

• Downloads: 203

For Sourcing & Vendor Management Professionals

Client Inquiry:What Are The SLAs Around Tenure Of Resources And Skill Set/Named Resources?

Can Forrester provide some guidance and/or language to address both the turnover ratio during the duration of the project and skill set levels?

For Sourcing & Vendor Management Professionals

Client Inquiry:SaaS Contracting

What are some key categories to check for when reviewing a SaaS contract?

For Sourcing & Vendor Management Professionals

Blog:Clients Say Big Data Is Now An Imperative (Not Just An Initiative) At IBM's Smarter Analytics Event

At IBM's Smarter Analytics event this week, clients and partners presented success stories about how organizations are driving business value out of big data, analytics,...