Forrester

For Infrastructure & Operations Professionals

Client Inquiry:What Questions Must We Address To Successfully Transition Our Data Center Off Site?

We're considering moving our data center off site. What are the fundamental questions that need to be addressed in order for this transition to be successful?

For Infrastructure & Operations Professionals

Report:Building The Always-On, Always-Available Extended Enterprise

Three Steps To Get You On The Path To Running 24x7x365 Services

The extended enterprise of internal employees to external customers, partners, and suppliers expect services to be delivered to them 24x7x365 in a seamless fashion. But running an always-on,...

• Downloads: 346

For Infrastructure & Operations Professionals

Report:Updated Q3 2011: Backup Versus Archiving: Firms Need Separate Strategies For Each

"What's the difference between a backup and an archive?" and "Do I need to have separate backups and archives?" are two common questions that Forrester receives from enterprise clients. Despite the...

• Downloads: 579
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For Infrastructure & Operations Professionals

Report:Seven Business Technology Resiliency Lessons Learned From Superstorm Sandy

Key Takeaways That Can Help You Strengthen Your Business Continuity And Disaster Recovery Plans

In late October 2012, Superstorm Sandy barreled through the Caribbean and the eastern US, affecting almost half of the states in the US. The storm left millions without access to basic...

• Downloads: 89

For Infrastructure & Operations Professionals

Report:Justifying The Business Case For Business Technology Resiliency

Business Case: The Business Technology Resiliency Playbook

This report outlines Forrester's guidance for a business technology resiliency (BTR) business case. This is a critical step when securing funding because management is often reluctant to fund...

• Downloads: 2098
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For Infrastructure & Operations Professionals

Report:Develop Your Business Technology Resiliency Balanced Scorecard

Performance Management: The Business Technology Resiliency Playbook

This report outlines Forrester's solution for developing effective objectives and metrics for business technology resiliency (BTR) programs. The current state of BTR metrics is unsatisfactory —...

• Downloads: 424
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For Infrastructure & Operations Professionals

Report:Updated Q4 2010: Market Overview: Backup Software-As-A-Service

The First Of Many IT Ops-Focused SaaS Offerings

It's been almost two years since we last produced this report, and during that time the vendor landscape has changed considerably; however, one constant remains true: Backup is a struggle for both...

• Downloads: 857

For Infrastructure & Operations Professionals

Report:Forrester's Business Impact Analysis Template

Although a business impact analysis (BIA) is a key part of putting together a disaster recovery plan, many companies neglect to conduct one. Forrester believes it's worthwhile to take a step back and...

• Downloads: 49

For Infrastructure & Operations Professionals

Client Inquiry:What Are The Top Causes Behind Disaster Recovery Declarations?

What are the top causes of companies issuing disaster recovery declarations and failing over to their alternate sites? Do those causes vary by industry or region?

For Infrastructure & Operations Professionals

Report:Update Q4 2010: The Universe Of Corporate PC Backup Options

Protecting The Corporate PCs Is As Important As Protecting Servers

What's your reaction to this scenario? Your CEO leaves his laptop, full of mission-critical (but encrypted) data, in a cab. One frantic phone call later and we learn that a far-sighted employee had...

• Downloads: 454

For Infrastructure & Operations Professionals

Report:Master The Eight Disruptors That Will Transform Business Technology Resiliency In 2013

Landscape: The Business Technology Resiliency Playbook

This report defines and dissects the intersections and future directions of the solutions that make up the business technology (BT) resiliency landscape. It also identifies and catalogs the vendors...

• Downloads: 373
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For Infrastructure & Operations Professionals

Client Inquiry:Guidelines For Auditing DR Plans, Plus Any Changes To The DR Service Provider Landscape

Can you please provide guidelines for auditing a DR plan? Also, have there been significant changes in the DR services provider landscape?

For Infrastructure & Operations Professionals

Report:Build The Always-On, Always-Available Extended Enterprise

Executive Overview: The Business Technology Resiliency Playbook

In today's world of 24x7x365 global operations and competition, downtime results not only in immediate lost revenue and productivity, but also in lasting damage to corporate reputation that erodes...

• Downloads: 404
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For Infrastructure & Operations Professionals

Report:Updated 2011: Building The IT Infrastructure And Operations Balanced Scorecard

Metrics are the Achilles' heel of many infrastructure and operations (I&O) departments. Many firms don't know which metrics to use, or how to collect the data they need for the metrics, while others...

• Downloads: 904
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For Infrastructure & Operations Professionals

Report:The Past, Present, And Future Of Replication

Upgrade Continuity And Recovery With Replication

Tape is not dead, and in fact, a large number of companies still rely heavily on tape for disaster recovery (DR). Tape is affordable and removable, but as the requirement to recover IT services after...

• Downloads: 954

For Infrastructure & Operations Professionals

Report:The ROI Of Building Versus Leasing A Data Center

This is a workbook to help you analyze the TEI of building versus leasing a data center.

• Downloads: 52

For Infrastructure & Operations Professionals

Client Inquiry:Where Should We Get IT Disaster Recovery Templates And Forms

Do you have templates or forms that we can use on IT disaster recovery? What pieces do you cover?

For Infrastructure & Operations Professionals

Report:Benchmark The Performance Of Your Business Continuity Program

Benchmark: The Business Technology Resiliency Playbook

This report outlines Forrester's solution for infrastructure and operations (I&O) leaders to benchmark the performance of their business continuity (BC) programs as part of their broader business...

• Downloads: 355
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For Infrastructure & Operations Professionals

Report:Market Overview: Enterprise-Class Backup And Recovery Software

Backup is not the sexiest process in infrastructure and operations; it's akin to getting your teeth cleaned: necessary, but often painful. Many enterprises struggle with exponential data growth,...

• Downloads: 874
• Comments: 1
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For Infrastructure & Operations Professionals

Client Inquiry:Breakdown Of Data Center Build-Out Costs

In a build scenario, what are the high-level cost proportions of the main components? What cost order of magnitude can we expect between Class 1 and Class 4 data centers?

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For Infrastructure & Operations Professionals

Report:Join Forces Across IT And The Business For A Successful BT Resiliency Program

Organization: The Business Technology Resiliency Playbook

Who? What? Where? When? How? It's the question of "who?" that often stymies infrastructure and operations (I&O) professionals when it comes to business technology (BT) resiliency programs. Who is...

• Downloads: 141
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For Infrastructure & Operations Professionals

Client Inquiry:What Are Service Availability And Data Integrity Best Practices?

What are some industry best practices for data integrity versus service availability? How about for active-passive versus active-active solutions?

For Infrastructure & Operations Professionals

Client Inquiry:Disaster Recovery Technologies

What are the various technologies for quick disaster recovery suitable for distances between the main data center (DC) and the backup DC of 30 km (18.6 miles), 80 km (49.7 miles), and 200 km (124.3...

For Infrastructure & Operations Professionals

Report:Market Overview: Disk Libraries, Q1 2012

Identity Crisis No More: The Backup Market Shifts From Virtual Tape To Treating Disk As Disk In Open Systems Environments

The use of disk in backup environments has been accelerating for several years. We've now reached a point where most infrastructure and operations (I&O) professionals are using disk in some way,...

• Downloads: 346

For Infrastructure & Operations Professionals

Report:Disaster Recovery Exercises Fall Short Of The Finish Line

It's Time To Get Back In Shape With These 10 Tips For Improved Drills

If you woke up tomorrow and someone or something compelled you to run a marathon, how would you fare? It's highly doubtful that you would successfully run the 26.2 miles without months of training,...

• Downloads: 360