Forrester

For Infrastructure & Operations Professionals

Client Inquiry:What Is The Minimum Distance Between The Contingency Site And The Primary Site?

What is the minimum distance that a contingency site should be from the primary site to eliminate the possibility of a single incident rendering both sites inoperable? Said another way, at what...

For Infrastructure & Operations Professionals

Client Inquiry:Disaster Recovery Technologies

What are the various technologies for quick disaster recovery suitable for distances between the main data center (DC) and the backup DC of 30 km (18.6 miles), 80 km (49.7 miles), and 200 km (124.3...

For Infrastructure & Operations Professionals

Client Inquiry:Data Center Outsourcing

We're considering moving our data center off-site. What are the fundamental questions that need to be addressed in order for this transition to be successful?

For Infrastructure & Operations Professionals

Report:Updated Q4 2010: Market Overview: Backup Software-As-A-Service

The First Of Many IT Ops-Focused SaaS Offerings

It's been almost two years since we last produced this report, and during that time the vendor landscape has changed considerably; however, one constant remains true: Backup is a struggle for both...

• Downloads: 857

For Infrastructure & Operations Professionals

Report:Building The Always-On, Always-Available Extended Enterprise

Three Steps To Get You On The Path To Running 24x7x365 Services

The extended enterprise of internal employees to external customers, partners, and suppliers expect services to be delivered to them 24x7x365 in a seamless fashion. But running an always-on,...

• Downloads: 346

For Infrastructure & Operations Professionals

Report:Update Q4 2010: The Universe Of Corporate PC Backup Options

Protecting The Corporate PCs Is As Important As Protecting Servers

What's your reaction to this scenario? Your CEO leaves his laptop, full of mission-critical (but encrypted) data, in a cab. One frantic phone call later and we learn that a far-sighted employee had...

• Downloads: 454

For Infrastructure & Operations Professionals

Client Inquiry:What Are Service Availability And Data Integrity Best Practices?

What are some industry best practices for data integrity versus service availability? How about for active-passive versus active-active solutions?

For Infrastructure & Operations Professionals

Report:Market Overview: Disk Libraries, Q1 2012

Identity Crisis No More: The Backup Market Shifts From Virtual Tape To Treating Disk As Disk In Open Systems Environments

The use of disk in backup environments has been accelerating for several years. We've now reached a point where most infrastructure and operations (I&O) professionals are using disk in some way,...

• Downloads: 346

For Infrastructure & Operations Professionals

Report:The Past, Present, And Future Of Replication

Upgrade Continuity And Recovery With Replication

Tape is not dead, and in fact, a large number of companies still rely heavily on tape for disaster recovery (DR). Tape is affordable and removable, but as the requirement to recover IT services after...

• Downloads: 954

For Infrastructure & Operations Professionals

Client Inquiry:Contingency Site Distance Requirements

What is the minimum distance that a contingency site should be from the primary site to eliminate the possibility of a single incident rendering both sites inoperable? Said another way, at what...

For Infrastructure & Operations Professionals

Client Inquiry:Breakdown Of Data Center Build-Out Costs

In a build scenario, what are the high-level cost proportions of the main components? What cost order of magnitude can we expect between Class 1 and Class 4 data centers?

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For Infrastructure & Operations Professionals

Client Inquiry:What Are The Top Reasons Organizations Purchase Third-Party IT Services?

We have an urgent need to understand top reasons firms (particularly larger end of market) use third-party services such as those we provide, such as colocation, managed hosting, replication, and...

For Infrastructure & Operations Professionals

Report:Strategic Benchmarks 2013: IT Infrastructure

Benchmarks: The IT Infrastructure Playbook

This report provides IT infrastructure and operations (I&O) professionals with strategic benchmarks to compare their IT infrastructure budgets, priorities, motivations, and technology adoption to...

• Downloads: 231

For Infrastructure & Operations Professionals

Report:Updated Q3 2011: Backup Versus Archiving: Firms Need Separate Strategies For Each

"What's the difference between a backup and an archive?" and "Do I need to have separate backups and archives?" are two common questions that Forrester receives from enterprise clients. Despite the...

• Downloads: 579
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For Infrastructure & Operations Professionals

Report:Build The Always-On, Always-Available Extended Enterprise

Executive Overview: The Business Technology Resiliency Playbook

In today's world of 24x7x365 global operations and competition, downtime results not only in immediate lost revenue and productivity, but also in lasting damage to corporate reputation that erodes...

• Downloads: 405
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For Infrastructure & Operations Professionals

Client Inquiry:Disaster Recovery Tools for Marketing Service Providers (MSPs)

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For Infrastructure & Operations Professionals

Report:Join Forces Across IT And The Business For A Successful BT Resiliency Program

Organization: The Business Technology Resiliency Playbook

Who? What? Where? When? How? It's the question of "who?" that often stymies infrastructure and operations (I&O) professionals when it comes to business technology (BT) resiliency programs. Who is...

• Downloads: 141
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For Infrastructure & Operations Professionals

Report:State Of Enterprise Disaster Recovery Preparedness, Q2 2011

Five Trends In Disaster Recovery Preparedness, 2007 Through 2010

Advancements in virtualization, hardware performance, and efficiency have given infrastructure and operations (I&O) leaders a wealth of options for delivering great services faster and more cheaply...

• Downloads: 599

For Infrastructure & Operations Professionals

Client Inquiry:In What Direction Is The Industry Going For Data Center Tiers?

In what direction is the industry going for data center tiers? Which is more prevalent: higher or lower tiers?

For Infrastructure & Operations Professionals

Report:The Forrester Wave™: Disaster Recovery Services Providers, Q2 2010

IBM, HP, SunGard, And ICM Lead, Verizon Close Behind

In Forrester's 64-criteria evaluation of disaster recovery services providers, we found that IBM, HP, SunGard, and ICM led the pack due to their best-in-class core disaster recovery services and...

• Downloads: 1243

For Infrastructure & Operations Professionals

Report:Develop Your Road Map For Business Technology Resiliency Tools

Road Map: The Business Technology Resiliency Playbook

This report outlines Forrester's solution to help IT infrastructure and operations (I&O) leaders develop their road map of business technology (BT) resiliency tools using Forrester's...

• Downloads: 894
• Comments: 2
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For Infrastructure & Operations Professionals

Client Inquiry:What Are The Top Causes Behind Disaster Recovery Declarations?

What are the top causes of companies issuing disaster recovery declarations and failing over to their alternate sites? Do those causes vary by industry or region?

For Infrastructure & Operations Professionals

Report:Develop Your Business Technology Resiliency Balanced Scorecard

Performance Management: The Business Technology Resiliency Playbook

This report outlines Forrester's solution for developing effective objectives and metrics for business technology resiliency (BTR) programs. The current state of BTR metrics is unsatisfactory —...

• Downloads: 425
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For Infrastructure & Operations Professionals

Client Inquiry:Guidelines For Auditing DR Plans, Plus Any Changes To The DR Service Provider Landscape

Can you please provide guidelines for auditing a DR plan? Also, have there been significant changes in the DR services provider landscape?

For Infrastructure & Operations Professionals

Report:Disaster Recovery Exercises Fall Short Of The Finish Line

It's Time To Get Back In Shape With These 10 Tips For Improved Drills

If you woke up tomorrow and someone or something compelled you to run a marathon, how would you fare? It's highly doubtful that you would successfully run the 26.2 miles without months of training,...

• Downloads: 360