Forrester

For Enterprise Architecture Professionals

Client Inquiry:Digital Versus Physical Content

What proportion of office workers' active work, work in progress, and projects is kept in strictly digital form versus strictly physical form versus both? How has the volume of these different...

For Enterprise Architecture Professionals

Blog:Organizations Creating An Information Governance Program Are Often Entering Virgin Territory

Creating governance programs that separately address structured (data) or unstructured (content) can be a daunting task for any organization. Most organizations are just now addressing the governance...

For Enterprise Architecture Professionals

Client Inquiry:ECM Consulting Firms

Can you provide us an overview of consulting firms that are strong at working with companies to define their enterprise content management (ECM) strategy, including file archiving, content management...

For Enterprise Architecture Professionals

Report:Content Mapping: The Secret To ECM Technology Selection Success

Content forms the backbone of an information worker's decision-making process, but organizations often miss the critical aspect of assessing their content when formulating an enterprise content...

• Downloads: 514

For Enterprise Architecture Professionals

Report:Governance: The Secret To ECM Success

Enterprise content management (ECM) governance programs help ensure that ECM implementations not only meet technical requirements, but provide the organization with the content that is reliable,...

• Downloads: 786
• Comments: 1
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For Enterprise Architecture Professionals

Report:Map The ECM Journey To A Successful Project

Road Map: The Content Management Playbook

This report outlines the enterprise content management (ECM) road map for enterprise architecture professionals working on content management. An ECM road map that maps the ECM components to a time...

• Downloads: 316

For Enterprise Architecture Professionals

Report:Create Your Information Governance Framework

Processes: The Information Strategy And Architecture Playbook

Information governance ensures that your information management program not only meets technical requirements but also provides the organization with the guarantee that information is reliable,...

• Downloads: 1053
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For Enterprise Architecture Professionals

Tool:Forrester Wave™: Enterprise Content Management, Q4 '11 Foundational

For Enterprise Architecture Professionals

Blog:It’s Time To Put Mobility On Your ECM Roadmap

Mobile access to information has increased its importance in your work environment. Consider that two-thirds of your US and European workforce works remotely at least part time. Accessing...

For Enterprise Architecture Professionals

Report:Plan Your ECM Strategy For Business, Persuasive, Transactional, And Foundational Needs

Enterprises continue to struggle under increasing volumes of varying types of content. Historically, content and collaboration (C&C) professionals have taken a product-specific approach to their...

• Downloads: 992

For Enterprise Architecture Professionals

Tool:Forrester Wave™: Enterprise Content Management, Q4 '11 Transactional

For Enterprise Architecture Professionals

Report:Address The Complex ECM Landscape

Landscape: The Content Management Playbook

Information workers struggle under increasing volumes of varying types of content. Historically, enterprise architects have taken a product-specific approach to their enterprise content management...

• Downloads: 595
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For Enterprise Architecture Professionals

Tool:Forrester Wave™: Enterprise Content Management, Q4 '11 Business

For Enterprise Architecture Professionals

Blog:Look Beyond Technology For Content Management Success

I find that enterprises continue to struggle under increasing volumes of varying types of content. Historically, you will see the enterprise architecture professionals take a product-specific...

For Enterprise Architecture Professionals

Blog:Reboot Your ECM Program, And Reap The Benefits

I recently joined the Content and Collaboration team at Forrester, and I was happy to see Forrester data showing that 53% of organizations are looking to expand, upgrade, or implement...

For Enterprise Architecture Professionals

Report:Can Google Solve Your ECM Problems?

Google Docs Fills A Niche In Casual Content Support

More and more enterprises are supporting Google for email and calendar. Once deployed, organizations consider Google for additional applications, such as Google Docs. Google Docs provides a simple...

• Downloads: 342

For Enterprise Architecture Professionals

Report:The Forrester Wave™: Enterprise Content Management, Q4 2011

EMC, IBM, OpenText, And Oracle Lead, With Microsoft Close Behind

In Forrester's 66-criteria evaluation of enterprise content management (ECM) vendors, we found that EMC, IBM, OpenText, and Oracle lead the pack because of their abilities to address all four...

• Downloads: 3074
• Comments: 4
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For Enterprise Architecture Professionals

Report:The Forrester Wave™: Multichannel Capture, Q3 2012

Vendors Move Toward Mature Service Offerings

If you think capture and imaging is old technology, you're correct; it has been around for more than twenty years. But there are still a lot of paper-based processes out there, and Forrester clients...

• Downloads: 612
• Comments: 1

For Enterprise Architecture Professionals

Tool:Forrester Wave™: Enterprise Content Management, Q4 '11 Overall

For Enterprise Architecture Professionals

Report:Look Beyond Technology For Content Management Success

Executive Overview: The Content Management Playbook

Enterprises continue to struggle under increasing volumes of varying types of content. Historically, enterprise architecture (EA) professionals have taken a product-specific approach to their...

• Downloads: 213

For Enterprise Architecture Professionals

Report:Data Governance Equals Business Opportunity. No, Really

Processes: The Data Management Playbook

Forrester clients describe their data governance work as long on effort, but limited in success. Clients describe an inability to sustain data governance beyond a project, feel it is too...

• Downloads: 181
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For Enterprise Architecture Professionals

Report:Enterprise Content Management Emerges From An Economic Slump

Investments Refocus From Cost-Cutting Efforts To Top-Line Growth Initiatives

Forrester recently surveyed 252 content and collaboration (C&C) professionals with decision-making roles in enterprise content management (ECM) about their plans for the coming year. Their...

• Downloads: 565
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For Enterprise Architecture Professionals

Report:Putting Together The SharePoint ECM Puzzle

Find The Best Way For SharePoint And ECM Vendors To Coexist

The evolution of SharePoint's enterprise content management (ECM) functionality has created a quandary for organizations looking to implement an enterprisewide content management solution. Forrester...

• Downloads: 876