Forrester

For Chief Information Officer Professionals

Blog:Deutsche Telekom in arranged marriage for T-Mobile USA through reverse acquisition by MetroPCS

  Deutsche Telekom is leading its daughter T-Mobile USA down the aisle for a second time in less than two years after the previous marriage attempt with AT&T collapsed in light of regulatory...

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Blog:Telefonica Leadership Conference: Effective Repositioning

Last week I attended Telefónica’s leadership event, which is held annually in Miami, reflecting its very strong basis in the Americas. This year’s event attracted around 700...

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Report:The Future Of Over-The-Top Services

As Carriers Move To Embrace OTT, Enterprises Will Benefit

Over the top (OTT), the network-agnostic delivery of digital services, marks an important shift in the delivery and consumption of information and communications technology (ICT) services. OTT breaks...

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For Chief Information Officer Professionals

Blog:Nokia Siemens Networks Announces Radical Strategy Review

Nokia Seimens Networks’ top management has finally pulled the emergency brakes, after months of unsuccessful attempts to find a buyer. Going forward, NSN will focus on mobile network...

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Blog:A Dropped Call: AT&T And Deutsche Telekom Put US Merger Plan To Rest

It does not come as a real surprise that the deal aimed at merging AT&T's and Deutsche Telekom's US wireless operations got nowhere. We were expecting as much back in autumn. In our view,...

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Blog:Changing end user behaviour undermines traditional carrier business model and forces radical change

  Carriers have lost a great deal of their relevance for end users. People of all shades, individuals, employees, information workers, etc, are looking for solutions that meet their demand, not...

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Blog:2013 Huawei Global Analyst Summit: welding together networks, devices and services

  Dane Anderson, Dan Bieler, Charlie Kun Dai, Chris Mines, Nupur Singh Andley, Tirthankar Sen, Christopher Voce, Bryan Wang   Huawei is one of the most intriguing companies in the ICT...

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Report:Prepare For The Connected Enterprise Now

Insights From The Forrsights Networks And Telecommunications Survey, Q1 2012

The connected enterprise is becoming a reality. Businesses require access to the best market information regarding customer demand, supplier options, transport and logistics, and sales patterns. They...

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For Chief Information Officer Professionals

Blog:Ericsson's Biggest Challenge Is Complacency

At its recent analyst event, Ericsson outlined its strategy, product, and service ambitions. Ericsson remains the overall benchmark for network infrastructure vendors. The company has a leading...

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Blog:Nokia Siemens Networks Outlines More Details Of Strategy At Analyst Event

At its 2011 Analyst Event in Boston, Nokia Siemens Networks (NSN) outlined more details of its recently announced strategy review. In our view, the new focus NSN is taking is right. NSN is focusing...

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Blog:Orange Business Services Underlines Its Global Capabilities At Its 2012 Analyst Event

Dan Bieler, Bryan Wang, Pascal Matzke, Jennifer Belissent ORANGE held its annual analyst day in Paris recently. There were no major announcements, but we made several observations: ORANGE is one of...

For CIO Professionals

Report:Voice And Messaging Are Not Dead

Prepare For The Implications Of Over-The-Top Communications

Telecom carriers' core revenue base, voice and messaging, is under attack from the over-the-top (OTT) business model. Given the financial importance of voice and messaging revenues for carriers, they...

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For Chief Information Officer Professionals

Blog:Life For European Telecom Carriers Will Not Get Any Easier In 2013

with Thomas Husson At the beginning of this year, I took the time to sit down with my colleague Thomas Husson, vice president and principal analyst on Forrester's consumer product...

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Blog:Google Becomes More “Tangible” By Building Its Own High-Broadband Network Into The Home

The other day I had an interesting discussion with Google about their Fiber-to-the home (FTTH) infrastructure. Google’s reasoning behind the move into the network infrastructure space stems...

For CIO Professionals

Report:The Future Of Telecom: Strategies To Move Off The Endangered Species List

Telcos are an endangered species; their traditional business model has come undone, and many operators face a downward revenue/earnings/investment spiral. The classic telco position is eroding due to...

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Blog:Google Pays Orange To Carry Video Traffic

Orange’s CEO mentioned during a business show on French TV that Orange is receiving money from Google for transmitting Google’s traffic (most of which stems from YouTube). No details...

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Blog:T-Systems’ Analyst Summit 2011: Getting Past A Lost Year

T-Systems’ Analyst Summit 2011 in Frankfurt was dominated by updates on the progress the company made regarding its restructuring projects. As a result of these efforts, T-Systems has created...

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Blog:Orange Business Services: Cautious Maybe – But Sensible

It’s easy to bash incumbent telcos, to count them as being among the losers in the digital revolution. Cloud services players are taking business from telcos in the storage and server capacity...

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Blog:T-Systems Ought To Be More Disruptive To Tackle Growth Opportunities

Dan Bieler, Frederic Giron, Brownlee Thomas, Ph.D., Stefan Ried, Christopher Mines, Pascal Matzke, Jennifer Belissent, Ph.D. T-Systems hosted its 2012 analyst and sourcing advisor event recently. To...

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Blog:2012 Huawei Global Analyst Summit: ramping up the game

Dan Bieler; Bryan Wang; Henry Dewing; Katyayan Gupta; Tirthankar Sen Huawei hosted about 160 industry and financial analysts at its annual analyst summit in Shenzhen, China in April 2012. The main...

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Blog:Mobile World Congress 2012: Impressions From A Telco Perspective

Around 60,000 global movers and shakers of all things mobile once again descended upon Barcelona to attend the leading annual mobility event, the Mobile World Congress (MWC). This year’s main...

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Blog:Internet Escapes Tighter Governmental Controls — For Now

Dan Bieler, Enza Iannopollo Boring as it may appear, the World Conference on International Telecommunications (WCIT), which just took place in Dubai under the auspices of the International...

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Blog:Colt Revamps The Way It Develops Agile Solutions For Its Customers

The other day I visited Colt’s London HQ and saw how the telco is revamping its approach to developing more customer-centric and Agile solutions (Colt consciously avoids the “cloud”...

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Blog:Network Sharing And Outsourcing Is In Many Telcos' Future

Network infrastructure is the basis for all funding of telco activities; as such, telcos must not only keep the cash cow alive, but also strengthen it. Management of network infrastructure is easily...

For CIO Professionals

Report:Telcos As Cloud Rainmakers

Cloud Computing Presents Opportunities And Risks For Telcos And Their Customers

Cloud computing is changing the telco business model: Traditional telecom offerings migrate into the cloud and evermore over-the-top (OTT) players enter the telco value chain. Corporate CIOs should...

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