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Clients Should Use Forrester's Vendor Viability Index To Optimize The Alternative Geography Supplier Selection Process
As more companies expand their use of global delivery models, assessing the risk of potential countries and cities is crucial. Traditional approaches to location analysis have typically comprised...
Mobility And Video Are Now Embedded, Social To Follow
Three major trends are changing the focus of telecom and mobility sourcing: 1) mobile bring-your-own-device (BYOD) policies; 2) video collaboration; and 3) the rise of social business. Although 2013...

Sourcing and vendor management (SVM) professionals should read this report to understand the current visa discourse relative to IT outsourcing and thus limit their exposure to visa risk. In our...

An Empowered Report
A growing number of workers own personal smartphones that they might want to use for work. However, IT support costs and security implications for personal mobile devices connected to the corporate...
Sourcing and vendor management (SVM) clients tell Forrester that vendor risk is becoming a critical issue. Most firms have intense due diligence processes when hiring providers, but those processes...
This document provides vendor strategists with an analysis of the key trends in the India IT market in 2010 and previews the top trends that will shape the local market in 2011. The India IT market...
Clients Are Asking More Sophisticated Questions On SaaS
Software-as-a-service (SaaS) buyers are no longer asking just: "What is SaaS?" "Who offers SaaS?" and "Is SaaS secure?" Inquiries to Forrester in the first half of 2010 show that SaaS buyers are now...
Are Indian Vendors Taking Holistic Measures Or Simply Checking The Box?
Terrorist attacks, data theft, and financial fraud remind us of the importance of offshore security. Government agencies and the industry association Nasscom have boasted the swift creation of...
This document covers the key trends and dynamics in the China IT market prevalent in 2009, along with a preview of the top trends that will shape the domestic market in 2010 for vendor strategists....
But Much Can Be Learned From Best Practices In North America And Europe
While there is a clear trend toward Green IT sourcing and practice within the Australian and New Zealand economies, these firms lag their North American and European peers in their levels of interest...
IT Infrastructure Market And Services Data.
This presentation contains data on software-as-a-service (SaaS) implementation and expansion plans at North American and European Enterprises and SMBs, as well as reasons why firms are not interested...
Profiles Of Emerging Companies And Technology Trends That Tech Vendors Need To Know About
In this series, we highlight interesting new vendors and important technology trends. At Forrester, we've seen a strong interest in emerging technologies among our strategist clients as vendors seek...
Ask The Right Questions And Follow A Disciplined Process
Buyers need to address four categories of risk when sourcing global telecommunication services: (1) physical risks to the network and local business operations; (2) geographic risks including local...
While The Concerns Are Real, Judicious Firms Can Minimize Outsourcing Risk
The world's top 10 offshore providers in IT, business process outsourcing (BPO), and product engineering are increasingly going to China, behind India and the Philippines, for offshoring tasks....
Firms Need To Audit Their Suppliers' Security And Business Continuity Plans
Over the past six months, there has been a steady increase in the number of terrorist attacks in India. Over time, continued political turmoil may force more firms to implement an "India Plus One"...
As firms become increasingly focused on environmentally friendly strategies, sourcing executives should make sure to consider the green value of software-as-a-service (SaaS) solutions when...
Forrester's Best Practices For Risk Mitigation
The issue of vendor risk has become an increasingly critical topic among sourcing professionals. With that in mind, we wanted to highlight this great report on mitigating supply chain risk —...
One of the biggest challenges facing IT decision-makers today is balancing the cost of security measures against risks that are becoming increasingly sophisticated, common, and devastating. IT...
The strategy for corporate sustainability focuses on resource management and is deployed for a number of reasons, including energy efficiency, legislation, and corporate social responsibility (CSR)...
Profiles Of Emerging Companies And Technology Trends That Tech Vendors Should Consider When Planning Strategy
The wide-ranging popularity of our first "Hot Companies To Watch" document, published in April 2008, highlighted a few important facts about technology strategists. First, it reflects the high level...
Shaping Sourcing Service Agreements Around WEEE
The closest the European Union (EU) has to a standard on e-waste is the Waste Electrical and Electronic Equipment (WEEE) Directive. As is the case for many such EU regulations, each country...
The lure of 25% or more power savings and the growing importance of green IT have resurrected the thin-client debate. IT sourcing executives, though responsible for setting neither environmental...
This calculator identifies and quantifies the power costs and CO2 emissions of a thin client deployment which replaces existing PCs. In addition to the actual power and CO2 consumption of the desktop...
Outsourcing applications is a challenging endeavor; but the right guidance can minimize the risks. This short powerpoint deck offers highlights from Forrester's wide breadth of research into the AO...