Forrester

For Sourcing & Vendor Management Professionals

Report:Stop Assessing Geographies And Suppliers Separately

Clients Should Use Forrester's Vendor Viability Index To Optimize The Alternative Geography Supplier Selection Process

As more companies expand their use of global delivery models, assessing the risk of potential countries and cities is crucial. Traditional approaches to location analysis have typically comprised...

• Downloads: 33

For Enterprise Architecture Professionals

Report:Five Trends Are Changing Records Management Technologies And Practices

What Enterprise Architects Need To Know About The Shift From Records Management To Information Governance

Despite two decades of electronic records management (RM) evolution, fewer than 10% of enterprises admit to high levels of confidence in their approach to the governance of digital information. The...

• Downloads: 210

For Security & Risk Professionals

Report:Top 15 Trends S&R Pros Should Watch: Q2 2013

From frantic security operations problems to the changing threat landscape, CISOs, senior security leaders, and other IT risk management leaders consistently have trouble keeping up with key trends...

• Downloads: 295
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For Security & Risk Professionals

Report:Inquiry Spotlight: Consumer-Facing Identity, Q4 2012 To Q1 2013

The challenges of consumer-facing identity management, access management, and authentication differ in ways subtle and dramatic from those of the employee-facing variety. In fact, several vendors in...

• Downloads: 193

For Customer Insights Professionals

Report:Building Data Stewardship Is A New Customer Intelligence Imperative

Organization: The Personal Identity Management Playbook

In anticipation of the increasing adoption of personal identity management (PIDM) tools and services, customer intelligence (CI) leaders will be held increasingly accountable for their organizations'...

• Downloads: 193
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For Security & Risk Professionals

Report:The Forrester Wave™: Enterprise Fraud Management, Q1 2013

The Eight Providers That Matter Most And How They Stack Up

In Forrester's 15-criteria evaluation of enterprise fraud management vendors, we identified the eight most significant vendors in the category — 41st Parameter, ACI Worldwide, CA Technologies,...

• Downloads: 275

For Security & Risk Professionals

Report:Maximize Business Performance With A World-Class GRC Program

Executive Overview: The Governance, Risk, And Compliance Playbook

Unexpected events are at best distracting and at worst catastrophic for an organization as it strives to meet its objectives. Risk and compliance professionals must help their colleagues anticipate...

• Downloads: 202

For Security & Risk Professionals

Report:Build The Business Case For A GRC Platform

Business Case: The Governance, Risk, And Compliance Playbook

As the governance, risk, and compliance (GRC) platform market matures, product vendors struggle to point to credible return on investment figures, and potential buyers similarly struggle when asked...

• Downloads: 965

For Security & Risk Professionals

Report:Define And Articulate The Role Of Risk Management

Processes: The Governance, Risk, And Compliance Playbook

As a risk professional, you are currently in a position to exert more influence on your organization and increase the value you and your team can offer. Many of you will feel pressure to develop...

• Downloads: 1387
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For Security & Risk Professionals

Report:Cultivate A Compliance And Risk Management Culture For Sustained Performance

Continuous Improvement: The Governance, Risk, And Compliance Playbook

When you're challenged by a constantly changing regulatory landscape, business environment, and risk profile, it's easy to overlook the critical role corporate culture plays in keeping compliance and...

• Downloads: 444

For Security & Risk Professionals

Report:The Risk Manager's Handbook: How To Plan And Execute Appropriate Risk Treatment

Developing And Managing Efforts To Control Unacceptable Levels Of Risk

From understanding comes action. Your risk management efforts up to this point will have yielded a list of concerns; a measure of how much these concerns could affect objectives; and a decision of...

• Downloads: 194
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For Enterprise Architecture Professionals

Report:Trends In Mobility, Cloud Computing, And Analytics Shake Up ECM

Vision: The Content Management Playbook

Successful management of content throughout its life cycle has never been more challenging. Customers and employees, operating in a social, mobile world, expect easy mechanisms to create and consume...

• Downloads: 674

For Security & Risk Professionals

Report:Prevent Insurance Crime With The Four Cornerstones Of Better Fraud Management

Insurers Must Catch Up To The Sophistication Of Today's Fraudsters

Fraud costs the US insurance industry upward of $40 billion, which the industry then passes on to policyholders in the form of higher premiums. Financial crime is on the rise as fraudsters become...

• Downloads: 201

For Security & Risk Professionals

Report:TechRadar™ For Risk Management Professionals: GRC, Q4 2012

Road Map: The Governance, Risk, And Compliance Playbook

The governance, risk management, and compliance (GRC) technology market is one of fluctuation, confusion, and contention. Many technologies relevant for governance, risk management, and compliance...

• Downloads: 380
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For Security & Risk Professionals

Report:Mobile Authentication: Is This My App? Is This My User?

Strategy Deep Dive: The Mobile Security And Operations Playbook

Mobile devices are everywhere: at work, in the hands of your customers, and with employees. Security and risk (S&R) professionals need to provide users with secure and seamless mobile access to...

• Downloads: 462
• Comments: 4
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For Security & Risk Professionals

Report:Manage The Risks Of Social Media

Social media is a security and risk nightmare — it's used everywhere, all the time, by everyone both outside and inside your organization. Although social media offers potentially great...

• Downloads: 456
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For Security & Risk Professionals

Report:No More Chewy Centers: Introducing The Zero Trust Model Of Information Security

Vision: The Security Architecture And Operations Playbook

There's an old saying in information security: "We want our network to be like an M&M, with a hard crunchy outside and a soft chewy center." For a generation of information security...

• Downloads: 1632

For Sourcing & Vendor Management Professionals

Report:US Employment Visas For Foreign Technology Workers: What You Need To Know

Sourcing and vendor management (SVM) professionals should read this report to understand the current visa discourse relative to IT outsourcing and thus limit their exposure to visa risk. In our...

• Downloads: 84
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For Security & Risk Professionals

Report:Understand The State Of Data Security And Privacy: 2012 To 2013

Benchmarks: The Data Security And Privacy Playbook

This report outlines the benchmarks for Forrester's solution for security and risk (S&R) professionals looking to develop their organization's data security and privacy strategy. Throughout the year,...

• Downloads: 800
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For Infrastructure & Operations Professionals

Report:Source Business Technology Resiliency Capabilities

Tools And Technology: The Business Technology Resiliency Playbook

When anxious executives ask you to improve or maintain business resiliency across the enterprise, it's likely that you'll need help. The skills and expertise required to stay on top of key trends,...

• Downloads: 779

For Security & Risk Professionals

Report:Identify And Influence Data Security And Privacy Stakeholders

Stakeholder Needs: The Data Security And Privacy Playbook

This report outlines Forrester's solution for security and risk executives seeking to develop a data privacy and protection program and gain stakeholder support. As a security and risk (S&R)...

• Downloads: 842

For CIO Professionals

Report:The CIO's Role In The Social Business Policy

Policy And Procedures: The Social Business And Collaboration Playbook

A clear social business policy is an essential guide for employees using social and collaboration tools for customer engagement and for internal or partner collaboration. While it takes a...

• Downloads: 299

For Security & Risk Professionals

Report:Dissect Data To Gain Actionable INTEL

Forrester's Data Security And Control Framework

Forrester segments the problem of securing and controlling data into three areas: 1) defining the data; 2) dissecting and analyzing the data; and 3) defending and protecting the data. We refer to...

• Downloads: 305
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For Security & Risk Professionals

Report:Actionable Identity Intelligence Protects Big Data And Zero Trust Identities

Predictive And Behavioral Analysis Finds Its Way Into Identity And Access Management

Identity and access management (IAM) professionals need to protect information and prevent unauthorized users from accessing business-critical systems in an increasingly complex IT environment. They...

• Downloads: 463
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For Security & Risk Professionals

Report:Q&A: Cyberinsurance Fundamentals For Security And Risk Professionals

Since cyberinsurance first emerged in the late '90s, the number of available policies, the scope of those policies, and the number of insurers offering them have all significantly increased. Due to...

• Downloads: 54