Why Read This
Report
Business innovation tops the agenda for IT services buyers in 2012, even surpassing cost-cutting as a key priority in some Forrester surveys. But many clients struggle to get business innovation from their services providers. Issues regarding finding the right services provider to drive innovation toward business priorities, budgeting, and finding the favorable pricing models and contract terms create barriers to success. This report discusses key steps for selecting, contracting, and working with services providers to successfully drive business innovation through services relationships.
Tags: IT Management, IT Measurements, IT Services, IT Serving the Business, IT Spending Forecasts, IT's Role in Innovation, Metrics, Sourcing & Procurement, Sourcing Strategy & Execution, Tech Sector Economics, Technology8
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