Forrester

For Sourcing & Vendor Management Professionals

Blog:Moving From The Horse To The Car: Innovation Or Improvement?

Was the introduction of the Ford Model T an improvement or an innovation over the horse drawn wagon? As an SVM professional, you may ask, “Why is this question important for me?” But as...

For Sourcing & Vendor Management Professionals

Report:Building — Or Re-Invigorating — A Shared Service Center

In the mid-1990s companies tried to combine some of the advantages of outsourcing with the benefits of keeping important internal know-how and key resources. As a result, the shared service center...

• Downloads: 646

For Sourcing & Vendor Management Professionals

Client Inquiry:IT Outsourcing Governance Tools

What tools should I use for IT Outsourcing Governance?

For Sourcing & Vendor Management Professionals

Report:Inquiry Spotlight: Video Solutions, Q1 To Q4 2010

A Hot Market, But Questions About ROI, Vendors, And Integration Remain

Forrester has identified pervasive video as one of the four "groundswell" technologies that IT leadership will use to empower their employees over the next decade. Since Forrester's insights on video...

• Downloads: 234

For Sourcing & Vendor Management Professionals

Report:The SVM Organization's Future In 2020

Vision: The SVM Practice Playbook

Over the next years, Forrester expects IT organizations as we know them today to change dramatically, a result of a new wave of emerging technologies and a shift in the way employees use technology....

• Downloads: 274
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For Sourcing & Vendor Management Professionals

Report:Sourcing And Vendor Management's 2012 To 2014 Priorities: SVM's Value To The Business

In Q3 2011, Forrester fielded its second annual Global Sourcing And Vendor Management Priorities Survey to 156 sourcing and vendor management (SVM) professionals. In this survey, SVM professionals...

• Downloads: 415

For Sourcing & Vendor Management Professionals

Client Inquiry:What Does Co-Sourcing Really Mean?

What does Forrester refer to as co-sourcing model; what is Forrester's definition of a co-sourcing model; and what are the major pros and cons of a co-sourcing model compared to dedicated model?

For Sourcing & Vendor Management Professionals

Client Inquiry:Cost Savings Rate For IT Procurement

What do I have to do to prepare for defining a sourcing strategy?

For Sourcing & Vendor Management Professionals

Report:Aligning Vendor Management Responsibilities To Your IT Organization's Mandate

IT Archetype Serves As The Foundation For Effective Organizational Alignment

Although most companies understand the need for a more strategic vendor management office (VMO), many of these companies don't know where to organize their vendor management activities. Because...

• Downloads: 514

For Sourcing & Vendor Management Professionals

Blog:ATOS To Buy SIS

Rumors became official on Tuesday: Siemens succeeded in finding a viable partner to buy its IT Solutions and Services (SIS) business. For all of us following the market in the past it wasn’t a...

For Sourcing & Vendor Management Professionals

Report:Case Study: How Merck Cut Costs And Improved Value By Investing In Vendor Management

Very few IT organizations have complete control over the corporatewide IT investments that are spent with external services providers. In Forrester's Forrsights Budget And Priorities Tracker Survey,...

• Downloads: 440

For Sourcing & Vendor Management Professionals

Blog:Building or enhancing a VMO that will change your company

The VMO is becoming more and more important for companies. As such, the demand to create a structure is prominent. To avoid pitfalls and get a jump-start on this, we at Forrester designed a workshop...

For Sourcing & Vendor Management Professionals

Report:SVM Activities, Roles, And Skills Are Evolving

Skills And Staffing: The SVM Practice Playbook

Many sourcing and vendor management organizations (SVMOs) are delivering effectively against their core mandate today, despite resource constraints. However, most SVM professionals are mapping their...

• Downloads: 184
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For Sourcing & Vendor Management Professionals

Blog:What Vendor Risk Criteria Do You Monitor Constantly?

Most of my clients today monitor at least their key suppliers to mitigate risk. But the criteria they look at are mostly limited to the contractual ("Do I get what I pay for?") and financial...

For Sourcing & Vendor Management Professionals

Client Inquiry:What Are Best Practices On Selecting External Resources?

What support should I choose to help make the decision of what external resource to source (time and materials, strategic partner through managed services, external consultants with niche, specific...

For Sourcing & Vendor Management Professionals

Report:Ensure The Future Of The SVM Organization With Innovation

Professional sourcing and vendor management organizations (SVMOs) have the potential to become one of the most important organizations in their enterprises, due in large part to their core...

• Downloads: 154

For Sourcing & Vendor Management Professionals

Client Inquiry:VMO Responsibilities

What are additional roles/responsibilities of the VMO?

For Sourcing & Vendor Management Professionals

Blog:What's Your Take On RfP Versus RfS?

Hi everybody. I'd like to get your opinion on the discussion about RfP versus RfS (Request for Solution). How do you see the difference? I am always using the term RfP for the activities to...

For Sourcing & Vendor Management Professionals

Report:Create An Effective Sourcing Strategy

Strategic Plan: The SVM Practice Playbook

As more and more companies rely on external suppliers to facilitate core business operations, the need for a clearly defined sourcing strategy is more important than ever. Successful companies have...

• Downloads: 446
• Comments: 1
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For Sourcing & Vendor Management Professionals

Report:Strong Vendor Management Requires New Performance Measurements

Focus On A Supplier's Market Performance, Not Just Its Delivery Performance

The increasing importance of innovation and strong vendor management to most sourcing and vendor management (SVM) professionals is having a major effect on the dynamics of sourcing strategy. In...

• Downloads: 550

For Sourcing & Vendor Management Professionals

Client Inquiry:Vendor Management System Qualifications

What does a vendor management system look like and what are the vendor qualifications (certifications, ethics, compliance, etc.)?

For Sourcing & Vendor Management Professionals

Report:Build SVM's Value Message

Value Communication: The SVM Practice Playbook

Many sourcing and vendor management (SVM) professionals fear getting called into their CIO's office to justify their value. This fear often has some justification: Because executive leaders often...

• Downloads: 207
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For Sourcing & Vendor Management Professionals

Blog:When Planning To Drive Through A Desert – Make Sure Your Car Doesn’t Break!

Imagine the following: You’re about to embark on a road trip through the desert. Anyone who loves living would put the car they rely on into a repair shop prior to starting this journey to make...

For Sourcing & Vendor Management Professionals

Report:The Forrester SVMO Maturity Model

The Forrester SVMO Maturity Model is designed to provide SVM professionals with a brief self-assessment tool that enables SVM organizations to evaluate their program maturity, articulate the...

• Downloads: 32

For Sourcing & Vendor Management Professionals

Report:Best Practices For Streamlining Sourcing Life-Cycle Governance

Aligning Key Stakeholders With Sourcing Process Increases Value

Forrester defines different generations of outsourcing capabilities within firms based on the level of experience. Companies starting on their outsourcing initiatives are defined as "first...

• Downloads: 470
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