About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Sharyn serves CIOs. She leads Forrester's research into IT leadership, with a focus on the emerging world of business technology (BT). Sharyn delivers strategic guidance, helping enterprises identify best practices and identify vendors and technologies that help drive business success. Her current research agenda includes enterprise application strategies as well as IT planning processes and technologies. She also maintains a research interest in business process management (BPM); RFID; and other emerging technologies in consumer-driven and manufacturing industries such as life sciences, healthcare, and consumer products. In addition, Sharyn was a key contributor to the development of the Forrester Wave™ methodology to help clients accurately assess key vendors in a given technology-focused market.
Before joining Forrester, Sharyn spent several years as a consultant and project manager for Clarkston Consulting, a full-service professional services firm. She was responsible for the delivery of vendor selection and implementation projects involving SAP and other ERP applications, integration technology, and enterprise portals.
Sharyn holds a B.S. in computer information systems technology from Purdue University.
As CIOs continue to evaluate business technology and plan for future investments, it is essential to accept the fact that the golden age of the Internet is ending. In the past decade, nearly all...
CIOs are constantly working to run IT like a business — focusing on business orientation through capabilities like IT planning, portfolio management, and IT investment optimization. A myri...
As IT executives set out their strategies and plan for 2010 and beyond, they must determine what the top technology trends are for their business and gauge IT's ability to support the next phase...
As firms look to squeeze value from technology, IT executives' ability to understand, quantify, and communicate the flexibility options of an IT investment becomes vital for business health. Lev...
Failed, delayed, and misaligned IT projects have fueled business executives' dissatisfaction with IT. The benefit and cost estimates of technology investments provided by IT executives are often...
The $103 billion enterprise applications market has experienced massive consolidation over the past few years and has delivered moderate innovation and revenue growth. Meanwhile, globalization, ...
Strategic planning is more difficult than ever. Today's volatile economic environment means that IT must plan quickly, more flexibly, and more thoroughly. Plans that don't follow this path quick...
Although the first half of 2008 showed a steady pace of technology spending, according to our latest research it's very likely that a slowdown is coming. And in a down economy, businesses face t...
As IT executives set out their strategies and plan for 2010 and beyond, they must determine what the top technology trends are for their business and gauge IT's ability to support the next phase...
CIOs are constantly working to run IT like a business — focusing on business orientation through capabilities like IT planning, portfolio management, and IT investment optimization. A myri...