About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Sharyn serves CIOs. She leads Forrester's research into IT leadership, with a focus on the emerging world of business technology (BT). Sharyn delivers strategic guidance, helping enterprises identify best practices and identify vendors and technologies that help drive business success. Her current research agenda includes enterprise application strategies as well as IT planning processes and technologies. She also maintains a research interest in business process management (BPM); RFID; and other emerging technologies in consumer-driven and manufacturing industries such as life sciences, healthcare, and consumer products. In addition, Sharyn was a key contributor to the development of the Forrester Wave™ methodology to help clients accurately assess key vendors in a given technology-focused market.
Before joining Forrester, Sharyn spent several years as a consultant and project manager for Clarkston Consulting, a full-service professional services firm. She was responsible for the delivery of vendor selection and implementation projects involving SAP and other ERP applications, integration technology, and enterprise portals.
Sharyn holds a B.S. in computer information systems technology from Purdue University.
Will Emerging Dynamic Business Apps End The Reign Of Packaged Apps?
The $103 billion enterprise applications market has experienced massive consolidation over the past few years and has delivered moderate innovation and revenue growth. Meanwhile, globalization, rapid...
Strategic planning is more difficult than ever. Today's volatile economic environment means that IT must plan quickly, more flexibly, and more thoroughly. Plans that don't follow this path quickly...
Although the first half of 2008 showed a steady pace of technology spending, according to our latest research it's very likely that a slowdown is coming. And in a down economy, businesses face tough...
The Top 15 Technology Trends To Watch
As IT executives set out their strategies and plan for 2010 and beyond, they must determine what the top technology trends are for their business and gauge IT's ability to support the next phase of...
CIOs are constantly working to run IT like a business — focusing on business orientation through capabilities like IT planning, portfolio management, and IT investment optimization. A myriad of...
Many business process and applications professionals rightfully focus their attention on the immediate project at hand, like an application upgrade or specific process improvement project. Yet many...
As emerging sourcing models such as managed hosting, SaaS, PaaS, and cloud-based services become more prevalent, traditional sourcing tactics, terms, and expectations may no longer be adequate. CIOs...
Consolidation, Modernization, And Collaboration Are Top Software Priorities
Budgeting and planning season is right around the corner, and an armful of new and unproven technologies and software initiatives promise to change the way IT conducts its business. IT organizations...
Now more than ever, IT executives face difficult decisions around which IT investments in their portfolios to execute on, cancel, or defer. IT executives must identify the projects that are...
Texas Health And CHRISTUS Health Both Have Entrepreneurial Execs
It's an exciting time to be a healthcare CIO. Technology advancements, healthcare consumerism, and government funding have created a perfect storm of opportunity for innovation. Forrester recently...
As firms look to squeeze value from technology, IT executives' ability to understand, quantify, and communicate the flexibility options of an IT investment becomes vital for business health....
Third-Party Apps Maintenance Is A Viable Option — Particularly In Tough Times
Paying in advance for rarely used upgrades of applications like enterprise resource planning (ERP) and other software makes little sense in today's economic environment. Representing one-third of...
Some recent buzz in the industry would have you believe that SOA is dead, but that just isn't the case — in fact, its use and influence are still growing. Stories of less-than-successful...
As CIOs continue to evaluate business technology and plan for future investments, it is essential to accept the fact that the golden age of the Internet is ending. In the past decade, nearly all...
A Market Overview Of X Internet Software Platforms And Applications
The Extended Internet (X Internet) revolution is underway, with X Internet software about to take off to make sense of data that comes from technologies like RFID, sensors, and actuators that offer...
Faced with disparate policing systems, corresponding silos of data, and degraded data quality, Australia's Queensland Police Service (QPS) launched a large-scale police records management and...
Four Trends To Stay On Top Of To Be Successful In 2009
Trailing a year's worth of economic challenges for businesses and consumers alike, the recession has hit — hard. While many undoubtedly look to curb spending and get the most from assets...
Failed, delayed, and misaligned IT projects have fueled business executives' dissatisfaction with IT. The benefit and cost estimates of technology investments provided by IT executives are often far...
It's no surprise that the Q1 2009 tech market indicator data was dismal; however, Forrester predicts that the US tech market is more than halfway through the downturn. Poor Q1 results in both the US...
Continuously building knowledge is critical to improving the quality of your workforce, which is necessary now more than ever. But uncertain economic times mean human resources (HR) professionals...
CIOs Can Drive Better Tech Decisions — Even When Business Is Making Them
In Q4 2008, Forrester surveyed 1,104 IT decision-makers to find out how they set their budgets and allocated funds to different software types and initiatives. As part of this study, Forrester asked...
Plan For Inevitable Project Reprioritizations
Given the gloomy economic climate, businesses large and small have difficult decisions ahead on the path to fiscal responsibility and stability. IT shops will be tempted and coerced to cut back in...
Data highlights from Forrester¿s November 2008 Global Economic Downturn Insights Online Survey.