Forrester

Why Read This Report

There isn't much that hasn't already been said about the criticality of email in business today — but the cost of hosting and managing your own email infrastructure is probably reaching the breaking point. Google's $50-per-user annual fee has set a new floor in email pricing and is driving organizations to look inward at their situation and then outside at hosted and cloud offerings. Companies are looking at upcoming email migrations, consolidations, and upgrades as times to potentially make a change. Before making a service architecture change, you should examine the needs of your different user constituencies, profile the applications that either integrate or work in concert with email, and understand the real costs of keeping email in your data center and running it yourself.