About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Simon is vice president and principal analyst on the CIO research team focused on mobility and workplace experience. His research focuses on the role of the CIO in driving mobile strategy for employees, customers, and partners; mobile technology planning and road map development; and defining the technology requirements in an ever-changing work environment.
Prior to his current role, Simon was responsible for the growth and development of the CIO Group, Forrester's Leadership Board of more than 400 CIOs worldwide. Prior to assuming this role, he was vice president and research director for the infrastructure and operations and security and risk research teams. For three years, Simon developed and hosted Forrester's IT Forum EMEA, was based in Paris, and worked extensively with European clients. Before that, Simon was a principal analyst on the infrastructure and operations team covering personal computing, mobility, and client virtualization. He joined Forrester in 2000 as an analyst covering enterprise application integration and web services.
Prior to joining Forrester, Simon spent 10 years in technical book acquisitions and publishing with Addison Wesley and McGraw-Hill.
Simon holds a bachelor's degree from the University of Rhode Island in English and political science.
SMBs Exhibit A Broad Adoption Profile, But Growth Is Being Stunted By The Credit Crunch
For most software categories, tech marketers once considered the small to medium-size business (SMB) market to be "software non grata." Their assumption was that most SMBs supported their operations...

MSPs Are Reaching A New Level Of Maturity
The IT channel has radically transformed over the past several years, and managed service providers (MSPs) have emerged triumphant. MSP market growth now outpaces the rest of the IT industry, but...


Channel Partners Expect A Share Of The Cloud
Service Provider Market Dynamics Will Muddy The Channel Ecosystem
An inflection point has surfaced in the managed service provider (MSP) market. Tech vendors must awaken to the revolution that is swiftly taking shape in the ecosystem as cloud computing adoption...

Channel Partners' Plans And Needs For Business Model Transformation
As technologies and tech decision-makers' needs evolve at a livelier pace, channel professionals need to consider channel partners' perceptions and investment plans and develop their own game plan to...

In Asia, the CIO no longer has sole responsibility for making tech investment decisions. Consumerization and the increasing role of technology as a business enabler are pushing...

Which Channels Are Customers Sourcing From?
In 2010, Forrester published a report on channel sweet spots to address how small and medium-size businesses (SMBs) source their software needs. Two years later, we're revisiting this topic to...

Assessments, Audits, And Strategy Consulting Drive Technology Adoption
Customer spending on IT services will grow dramatically over the next five years, and that includes small and medium-size businesses (SMBs), particularly medium-size businesses. As SMBs' IT spending...
Hosters And Tech Vendors Are Drafting Amazon's Slipstream
The infrastructure-as-a-service (IaaS) cloud business, with its high margins, is a strong attractant to a slew of provider channels. But customers view different provider types differently in terms...
Indian Partners Outpace Chinese
China and India are two of the largest emerging markets with strong economic growth. China represents the third largest single country tech market by market size; India ranks 11th. Homogenous...
