Forrester

For Infrastructure & Operations Professionals

Report:Infrastructure And Operations Professionals: Must-Read Research In An Economic Downturn

The global economy stands on the brink of a complete meltdown, but the impending threat to the 2009 IT budget is nothing new to infrastructure and operations (I&O) professionals: For years now,...

• Downloads: 2077

For Security & Risk Professionals

Report:Security And Risk Professionals: Must-Read Research In An Economic Downturn

As the global economy stands on the brink of a complete meltdown, the role of the security and risk management professional is never going to be more important than it is right now. With so many...

• Downloads: 1681

For Infrastructure & Operations Professionals

Report:Get Onboard With The IT-To-BT Transformation In 2010

With the global economy showing signs of life and the expectation of a better budget climate in 2010, bidding farewell to 2009 won't be hard. 2010 brings the promise of renewed energy and new...

• Downloads: 977

For Infrastructure & Operations Professionals

Report:Don't Panic! The IT Jobs Picture Isn't As Bad As You Think

Where The Jobs Are: 2009 US IT Occupation Trends

The economic slowdown is affecting everyone, including infrastructure and operations (I&O) professionals. With all the news of layoffs and bailouts, you couldn't be blamed for worrying about how safe...

• Downloads: 432

For Security & Risk Professionals

Report:IT Security Remains An Integral Part Of The Enterprise

The State Of Enterprise IT Security: 2008 To 2009

Forrester's recent security survey of North American and European enterprises shows hope for the current state of IT security. Thankfully, we found that the IT security organization continues to be a...

• Downloads: 637

For CIO Professionals

Report:Executive Overview: The CIO's Mobile Engagement Playbook

Executive Overview: The CIO's Mobile Engagement Playbook

CIOs have a deep responsibility to lead their company's journey to a world where billions of customers, partners, and employees wield touchscreen mobile devices. CIOs will need to expand their...

• Downloads: 533
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For Infrastructure & Operations Professionals

Report:BT For I&O: Make IT Easy For The Business

BT Changes IT's Operating Model

IT's role is changing. As business units become ever more reliant on technology and more comfortable with implementing it themselves, IT is becoming an advisor and a service integrator rather than...

• Downloads: 490
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For Infrastructure & Operations Professionals

Report:Help Yourself Make Tomorrow's IT Decisions

Tools For IT Planning

Flexibility and quick thinking are vital when planning for IT, so go ahead and arm yourself with the best weapons: You're going to need them. Volatility in the marketplace and an increased reliance...

• Downloads: 460

For CIO Professionals

Report:Mastering The Business Tablet Landscape

Landscape: The CIO's Mobile Engagement Playbook

Tablets are the darlings of hypermobile employees who want to be always connected and productive. They are the newest player in the mobile landscape and are even starting to be a viable alternative...

• Downloads: 597

For Infrastructure & Operations Professionals

Report:During Tough Economic Times, IT Leadership Will Rely On I&O To Drive Cost Savings

Redesign IT Roles To Drive IT Cost Reduction

When times get tough, executives start looking for ways to cut costs. In many cases, their cost-reduction strategies will require considerable input from the infrastructure and operations (I&O)...

• Downloads: 481

For Infrastructure & Operations Professionals

Report:Keep An Eye On All IT Costs

Do You Know Your IT Cost Of Goods Sold?

Understanding your IT cost of goods sold can lead to a more agile and competitive organization. Cost of goods sold (COGS) includes the variable and fixed costs — for example, materials and...

• Downloads: 441

For CIO Professionals

Report:The Forrester Innovation Heat Index: Turn Good Ideas Into Real Innovations Faster

Selection And Prototyping: The Innovation Playbook

The pressure to innovate never been greater nor the possible sources of new ideas more diverse. You need a good system for collecting new ideas and sharing ideas among employees, customers, and...

• Downloads: 562
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For Infrastructure & Operations Professionals

Report:How Green Is Your IT Infrastructure?

The Value Of A Green IT Maturity Assessment

If a CIO's first step toward greener IT is to make a maturity assessment, then the next step is to interview the IT infrastructure and operations department, where most green IT initiatives initially...

• Downloads: 474

For Security & Risk Professionals

Report:SMBs Struggle To Keep Pace With IT Security

The State Of SMB IT Security: 2008 To 2009

Forrester's recent security survey of North American and European SMBs provides some insight into the current state of IT security. We found that the IT security organizations for small and...

• Downloads: 349

For Infrastructure & Operations Professionals

Report:How To Secure Funding For Green IT Projects

Q&A: The Economics Of Green IT

Let's be clear: The driving force behind green IT is financial, not environmental. Even in the face of a worsening economic climate, twice as many organizations expect to accelerate their green IT...

• Downloads: 326

For CIO Professionals

Report:CIOs Must Champion Engaging Employee Experiences

CIOs' Focus On The Workforce Experience Aligns Technology With Strategies To Engage And Motivate Productive Workers

Innovative products and services plus a laser focus on the customer are the engines of growth in the information economy. To succeed, business leaders must recruit, develop, and sustain an engaged...

• Downloads: 121

For CIO Professionals

Report:Measure Workforce Experience Through Engagement, Productivity, And Customer Impact

Customer experience — its relationship to loyalty and satisfaction and the likelihood that it will lead to future business — is now a well-established discipline. However, measuring...

• Downloads: 116
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