About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Simon is vice president and principal analyst on the CIO research team focused on mobility and workplace experience. His research focuses on the role of the CIO in driving mobile strategy for employees, customers, and partners; mobile technology planning and road map development; and defining the technology requirements in an ever-changing work environment.
Prior to his current role, Simon was responsible for the growth and development of the CIO Group, Forrester's Leadership Board of more than 400 CIOs worldwide. Prior to assuming this role, he was vice president and research director for the infrastructure and operations and security and risk research teams. For three years, Simon developed and hosted Forrester's IT Forum EMEA, was based in Paris, and worked extensively with European clients. Before that, Simon was a principal analyst on the infrastructure and operations team covering personal computing, mobility, and client virtualization. He joined Forrester in 2000 as an analyst covering enterprise application integration and web services.
Prior to joining Forrester, Simon spent 10 years in technical book acquisitions and publishing with Addison Wesley and McGraw-Hill.
Simon holds a bachelor's degree from the University of Rhode Island in English and political science.
This discussion is part of a series for the Battle Card Standards Group. Our group is following a structured methodology that breaks the subject down into specific components that we will then bring...
There's been a discussion on metrics for sales enablement already on this forum. http://community.forrester.com/message/8279#8279 But what about for the product marketing manager position itself? ...
This discussion is part of a series for the Battle Card Standards Group. Our group is following a structured methodology that breaks the subject down into specific components that we will then bring...
Just read this article in HBR that puts sales people into 8 different categories -- and found that only 3 of those 8 types are effective at selling.They categorize the skills they measured as:-...
As you know, Forrester has defined Sales Enablement very broadly because we worked backwards from figuring out the metrics and measures required to acheive the type of breakthrough performance...
In today's rapidly changing business environment, sales managers continue to play crucial role in communicating with others, setting expectations, acquiring data, and coaching sales reps for success....
This discussion is part of a series for the Battle Card Standards Group. Our group is following a structured methodology that breaks the subject down into specific components that we will then bring...
There is much discussion about ways and means for aligning sales and marketing business units. Some companies even make considerable revenue from selling systems that will, apparently, help this...
Hey everyone,I had an inquiry this week and the CEO of a mid-size tech vendor and we got into an interesting discussion. We discussed the best way to improve revenue performance. The conversation...
CEOs are increasingly adding sustainability as a core value in the way they do business, delivering environmental and other well-being benefits outside the four walls of their organization. This...
Before joining Forrester's sales enablement team, I spent more years than I want to admit working in and around the outsourcing industry,I'd like to start documenting topic areas where sales...
What are best practices in developing a partnership tool kit?
We had a great SE Council Roundtable last week. The group discussed sales content that starts with the customer. To focus the conversation, Scott Santucci outlined the following questions.What is the...
Great question - it will be fun to watch the thread. The first answer that comes to my mind is that you need a Sales Enablement Hero because at the core of implementing sales enablement is...
This discussion is part of a series for the Battle Card Standards Group. Our group is following a structured methodology that breaks the subject down into specific components that we will then bring...
During the last weeks we had a lot of discussions on a variety of different places (blogs, communities,calls, roundtables and peer-to-peer conversations) on how to get started, in which set-up and ...
The term "random acts of sales support" is one that can be found throughout this web site. It describes an authentic concern, and a challenge, that many sales organizations face, frequently without...
Excellent! The headline "sales enablement defined" says exactly what it is: THE sales enablement benchmark for all professionals looking for a holistic view.
What are some of the standard training activities done around a product launch? Do you require various certifications for your sales reps? To help one another get a sense for "standard practice" out...