Why Read This
Smart process apps are a new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured, and subject to frequent change. This next generation of packaged apps will encapsulate current best practices in these collaborative business processes yet make it possible for the app to reflect continuous improvements in how collaboration can occur. The emergence of smart process apps makes collaborative processes the next frontier for software. This report examines the newly emerging market for smart process apps and answers why they matter to CIOs and business leaders. We examine how rapidly the smart process apps market will emerge and grow over the next five years, and in what business segments.
Tags: Analytics Applications, BT Futures, Business Intelligence, Cloud Computing, Customer Relationship Management (CRM), Document Management, Enterprise Collaboration, Enterprise Content Management, Enterprise Mobility, Information Management, Infrastructure Architectures, IT Infrastructure & Operations, IT Management, IT Spending Forecasts, Tech Sector Economics