Forrester

For CIO Professionals

Tool:Assessing Process Readiness

For Infrastructure & Operations Professionals

Report:The CaaS Market Heats Up

Communications-As-A-Service Generates High Interest And Will Soon Displace Premises-Based Alternatives

Communications-as-a-service (CaaS) shares many attributes with other as-a-service offerings in its pricing model and delivers voice, conferencing, contact center, IVR, and unified communications...

• Downloads: 957

Discussion:Has IT at large lost interest in finding better ways to develop software?

Earlier in my career, there were lots of discussions on topics relevant to not only software development teams (e.g. methodologies, processes, etc) but information relevant to developers such as use...

For CIO Professionals

Tool:Assessing Technology Readiness

For Application Development & Delivery Professionals

Report:Global Banking Platform Deals 2009: Regions And Functionality

A Cold Breeze And Only One Hot Region Characterize The 2009 Market

Forrester surveyed 17 vendors of globally deployed banking platforms on their 2009 deals. The regional analysis shows that Asia Pacific has been the single highly active region. Most of the remaining...

• Downloads: 476

For Enterprise Architecture Professionals

Tool:Among SOA Users With One Product, The Primary Choices Are ESB And SOA Management

Discussion:Enterprise Architecture Kata

It is difficult to avoid the frequently asked question found in social media forums such as "How do I become an enterprise architect?" Many people will look at this question and solely interpret it...

For Marketing Leadership Professionals

Report:2013 Interactive Marketing Predictions

The Ultra-Connected Customer Will Upturn Marketing

In 2013, the ultra-connected customer base will grow at a staggering pace, destabilizing marketing as you've come to know it. This report identifies the changes you'll see in your customers'...

• Downloads: 620

For Customer Experience Professionals

Tool:Persona Benefits Readily Justify The Cost

For Infrastructure & Operations Professionals

Blog:HP And Intel Announce Poulson And New Integrity Servers – Great News For A Select Few

On Tuesday November 8, after more than a year of pre-announcement disclosures that eventually left very little to the imagination, Intel finally announced the Itanium 9500, formerly known as Poulson....

Discussion:The Process-Driven Business Of 2020

For eBusiness & Channel Strategy Professionals

Tool:Many eBusiness Teams Begin By Brainstorming And Evangelizing The Channel Internally

For eBusiness & Channel Strategy Professionals

Tool:Forrester's 2010 Customer Advocacy Rankings Among Canadian Banking Providers

For Chief Information Officer Professionals

Blog:Three Barriers Holding Back CIOs

Today, with technology embedded in virtually every business process and market dynamics changing at a mind-boggling pace, the role of CIO is rapidly changing from a technology manager to a business...

For CIO Professionals

Tool:Large Vendors' US Revenues Projections Are Improving For The Rest Of 2010

For Security & Risk Professionals

Tool:Peer Best Practices — You Must Market Security Up, Across, And Down

Discussion:Please comment on the proposed Forrester BI Reference Architecture

I am in the processing of conducting primary research to create Forrester Business Intelligence Reference architecture. What do you think of the attached as a starting point? In addition to the usual...

For CIO Professionals

Tool:A Sample Readiness Assessment

For Chief Marketing Officer Professionals

Blog:Data Elected Our 44th President . . . B2B CMOs Must Make The Right Data Work For Them

No matter what your politics, from coast to coast, the country is breathing a sigh of relief that the 2012 election season is finally behind us. Already, quite a bit has been written about what...

For Customer Insights Professionals

Report:How Personal Identity Management Will Change Social Marketing Relationships

Marketers Must Exchange Value For Customers' Social Data

Through social interactions on channels such as Facebook, Twitter, and blogs, consumers are creating a massive amount of data. Customer Intelligence (CI) professionals want this data and are now...

• Downloads: 386

Discussion:Cloud Broker

For Sales Enablement Professionals

Blog:Join Me In Creating Standards For Competitive Sales Battle Cards!

Forrester’s sales enablement team is launching a collaborative effort with our clients and other experts to establish standards for competitive battle cards and I invite you to participate...

Discussion:TechRadar

For Sales Enablement Professionals

Blog:CHANNEL PARTNERS ARE EMBRACING THE CLOUD IN A BIG WAY – BUT STILL NEED HELP

Channel partners are bullish about their growth prospects. In fact, in a recently conducted Forrester survey in North America (NA) and Europe, 59% of channel partners expect to grow by more than 10%...

For Sourcing & Vendor Management Professionals

Report:Database Appliances Are Gaining Momentum In China

Hardware-Centric Solutions Continue To Have Strong Local Appeal

Mature IT customers in China are facing challenges in analyzing large data sets. Demand for database appliances — a combination of hardware and software integrated with and optimized for a...

• Downloads: 124