Social Media

Also referred to as Web 2.0, this term describes the convergence between human interaction and Internet-based groundswell technologies such as mobile and video (e.g., Facebook, Twitter, and YouTube, etc.). Research coverage includes user-generated content and rich Internet applications.

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  • Business Process Management (BPM)
  • John R. Rymer
  • For Application Development & Delivery Professionals

    Report:The Business Architect Cometh

    Embrace This New Role To Drive Business Technology Transformation

    You may have heard the term "business architect" in your travels; if you haven't, you soon will. This emerging role will be vital in leading business transformation, including your own improvements...

    • Downloads: 885
  • For Enterprise Architecture Professionals

    Report:The Business Architect: Your Catalyst For Spearheading Business Process Transformation

    If you've not yet heard the term "business architect" in your travels, you soon will. Whether business architects report into the business or IT, this emerging role will help usher in organizations'...

    • Downloads: 850
  • For Application Development & Delivery Professionals

    Report:Creating Your Transformation Strategy For Digital Experience Delivery

    Strategic Plan: The Digital Experience Delivery Playbook

    Digital customer experience is the next big opportunity for application development and delivery (AD&D) professionals. Business leaders responsible for marketing, sales, and support need advice and...

    • Downloads: 728
    • Rating:
  • For Application Development & Delivery Professionals

    Report:Drive Business Transformation With Digital Customer Experiences

    Executive Overview: The Digital Experience Delivery Playbook

    Digital customer experience has become a key business differentiator, and application development and delivery (AD&D) leaders of front-office, web, mobile, and digital development must step up to...

    • Downloads: 1704
    • Rating: