Refine your results
- Customer Experience Management (16)
- Business Process Management (BPM) (10)
- Enterprise Architecture Strategy & Process (10)
- Management & Organization (10)
- Telecommunication Services (10)
- See all Topics
- North America (6)
For Customer Experience Professionals
The Evolution Of An Outcome-Driven CX Measurement Program
The American Cancer Society (ACS) is the most comprehensive organization fighting cancer in the US. Every year, ACS touches millions of people who are invested in the fight against cancer. However,...
- Downloads: 122
For Enterprise Architecture Professionals
Most organizations aspire to implement outside-in, customer-focused, cross-functional processes that transform the culture of their organization and set it on the path toward continuous improvement....
- Downloads: 274