Forrester

For CIO Professionals

Report:Communicate And Manage Change For The BT Strategic Planning Process

Change Management: The BT Strategic Planning Playbook

Since BT strategic planning requires a radically different approach, having a strong change management process is essential for success. This report explores both the critical aspects of change...

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For Enterprise Architecture Professionals

Report:Build Your Skills Development Road Map For Achieving BPM Excellence

Skills And Staffing: The Business Process Management Playbook

Lack of sufficient business process skills continues to dog progress and momentum for enterprisewide business process management (BPM) initiatives. Yet when it comes to growing BPM skills, most...

• Downloads: 368
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For Application Development & Delivery Professionals

Blog:HR Wave On Talent Gets New Name

Last month, I published an update to my 2011 Forrester Wave™ on talent management because the human resource management (HRM) market has experienced tremendous consolidation and many top-rated...

For Chief Information Officer Professionals

Blog:Lessons From A Photo Book

For Christmas, my daughter Sarah gave me a book of photos of last summer’s family trip to Cape Cod. Each page was beautifully designed with descriptions of the events captured in the photos:...

For Application Development & Delivery Professionals

Report:The Forrester Wave™: Learning And Talent Development, Q1 2013

The Nine Providers That Matter Most And How They Stack Up

Learning and talent development are closely aligned in the best talent vendor offerings. This area of human resource management (HRM) is fast-growing and innovative in its use of social, cloud, and...

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For Chief Information Officer Professionals

Blog:Company Career Sites Engage Candidates Early In The Recruiting Process

  Today’s top career sites do more than list jobs available. The best ones give a glimpse of what it’s like to work at the company, communicate the company values, and introduce the...

For Chief Information Officer Professionals

Blog:Why Do So Many Change Management Initiatives Fail?

The data shows that 70% of corporate change efforts either totally fail, have lukewarm results, or the change never becomes an integral part of the company culture. As I talk to clients about their...

For Application Development & Delivery Professionals

Report:Drive Continuous Improvement With Strong Change Management And Employee Training

Continuous Improvement: The Human Resource Management Playbook

This report, the continuous improvement component of the human resource management (HRM) playbook, will help application development and delivery professionals (AD&D pros), CIOs, and their HR...

• Downloads: 296
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For Application Development & Delivery Professionals

Tool:Forrester Wave™: Learning And Talent Development, Q1 '13

For CIO Professionals

Report:Social Business And Collaboration Success Hinges On Effective Change Management

Change Management: The Social Business And Collaboration Playbook

It's often said, "You can lead a horse to water, but you can't make him drink." Nowhere in the world of enterprise IT is this adage more fitting than in social business and collaboration. For two...

• Downloads: 344
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For Application Development & Delivery Professionals

Report:How To Get Ready For Change

Put "People Change" Front And Center

Change management is an ongoing organizational process due to the continual change that characterizes today's business. The repercussions of not handling change well include lost revenue, lower staff...

• Downloads: 328

For CIO Professionals

Report:To Stay Competitive, Nurture A Culture Of Innovation

Change Management: The Innovation Playbook

Companies that don't innovate risk becoming marginalized, and CIOs are often expected to help accelerate innovation within their firms. Key to success in this role is creating and sustaining an...

• Downloads: 599
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For Application Development & Delivery Professionals

Report:Create A People-Focused HRM Business Strategy

Strategic Plan: The Human Resource Management Playbook

Companies need a human resource management (HRM) strategy that focuses on finding and developing successful employees who meet company goals and supporting them not only with a traditional...

• Downloads: 75

For Chief Information Officer Professionals

Blog:Use Social Media To Drive More Learning

My colleagues and I talk often about social collaboration and its tepid adoption. The fact is that it’s hard to get employees to use a tool unless they see a real use for it. This is certainly...

For Chief Information Officer Professionals

Blog:IBM Announces Plans To Acquire Kenexa, A Talent Software And Services Company

I’m thrilled to see “people” talked about as a major focus of business. Company executives recognize that people are critical to sustainable organizational growth. Talent is now a...

For Application Development & Delivery Professionals

Report:Transform Strategic Processes For Talent Management And Employee Engagement

Processes: The Human Resource Management Playbook

This report, the processes component of the human resource management (HRM) playbook, enables application development and delivery (AD&D) professionals, CIOs, and their HR business partners to...

• Downloads: 521