Forrester Research : Topic

Social Media

Also referred to as Web 2.0, this term describes the convergence between human interaction and Internet-based groundswell technologies such as mobile and video (e.g., Facebook, Twitter, and YouTube, etc.). Research coverage includes user-generated content and rich Internet applications.

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62 results in Everything

Clay Richardson

For Enterprise Architecture Professionals
Report:Trends In Aligning Capabilities, Skills, And Tools For BPM COE Programs
Clay RichardsonJanuary 27, 2012
These data charts present the results of Forrester's 2011 BPM Center Of Excellence Online Survey.
- Downloads: 45
For Application Development & Delivery Professionals
Report:Trends In Aligning Business Process And Master Data Management Initiatives
Rob Karel, Clay RichardsonOctober 11, 2011
These data charts present the results of Forrester's 2011 Process Data Management Online Survey.
- Downloads: 87
For Enterprise Architecture Professionals
Tool:Process Design And Development Capabilities Best Practices Self-Assessment
Clay RichardsonMarch 17, 2011
For Enterprise Architecture Professionals
Report:Trends In Aligning Capabilities, Skills, And Tools For BPM COE Programs
Clay RichardsonJanuary 27, 2012
For Enterprise Architecture Professionals
Blog:Big Data Ain't Worth Diddly Without Big Process
Clay RichardsonApril 12, 2012
Nowadays, there are two topics that I’m very passionate about. The first is the fact that spring is finally here and it’s time to dust off my clubs to take in my few first few rounds of...
For Application Development & Delivery Professionals
Report:Data Quality Impacts On Business Process Management
Rob Karel, Clay RichardsonOctober 11, 2011
These data charts present the results of Forrester's 2011 Process Data Management Online Survey.
- Downloads: 42
For Enterprise Architecture Professionals
Tool:Process Strategy Capabilities Self-Assessment
Clay RichardsonMarch 17, 2011
For Enterprise Architecture Professionals
Report:Co-Create A Shared Strategy For Achieving BPM Excellence
Strategic Plan: The Business Process Management Playbook
Clay RichardsonOctober 4, 2012
Sometimes the task of launching and growing a sustainable business process management (BPM) program can seem as daunting as climbing Mount Kilimanjaro. But the real challenge of climbing the mountain...
- Downloads: 314
For Business Process Professionals
Client Inquiry:Are There Important Changes In Relative Positioning In Your Latest BPM Platform Evaluation?
Clay RichardsonJuly 14, 2010
Inquiry after reading "The Forrester Wave™: Business Process Management Suites, Q3 2010" report. We have examined a number of BPM platform alternatives, including those from Appian, Lombardi...
For Enterprise Architecture Professionals
Report:Build Your Skills Development Road Map For Achieving BPM Excellence
Skills And Staffing: The Business Process Management Playbook
Clay Richardson, Claire SchooleySeptember 20, 2012
Lack of sufficient business process skills continues to dog progress and momentum for enterprisewide business process management (BPM) initiatives. Yet when it comes to growing BPM skills, most...
- Downloads: 368
- Rating:
For Enterprise Architecture Professionals
Tool:Forrester Wave™: Business Process Management Suites, Q3 2010
Clay RichardsonAugust 24, 2010
For Enterprise Architecture Professionals
Blog:The Next Big Thing In BPM: Real-Time Process Guidance
Clay RichardsonSeptember 15, 2010
Over the past few months I’ve been interviewing companies that have successfully applied social to their BPM initiatives. As part of this research, we’re identifying best practices...
For Enterprise Architecture Professionals
Tool:Process Execution And Monitoring Capabilities Best Practices Self-Assessment
Clay RichardsonMarch 17, 2011
For Enterprise Architecture Professionals
Blog:Forrester Wave™: BPM Suites Grow Up And Move Beyond The Culture Wars
Clay RichardsonMarch 11, 2013
As some of you know, I’m a bit of a political junkie. I believe I picked up the political bug from years of riding shotgun with my dad as he listened to Rush Limbaugh blaring on the car radio....
For Enterprise Architecture Professionals
Report:Accelerate Business Change With The Right BPM Tools And Technologies
Tools And Technology: The Business Process Management Playbook
Clay RichardsonDecember 13, 2012
Today, business process management (BPM) excellence programs can choose from a variety of technology options to deliver process improvement across the enterprise. Forrester currently segments the BPM...
- Downloads: 451
- Rating:
For Enterprise Architecture Professionals
Report:Snapshot: Benchmark Business Process Skills With ABPMP's BPM Professional Certification Program
Clay RichardsonMarch 11, 2011
After getting started with business process management (BPM), many business process pros quickly find that they need to beef up their process skills to effectively deliver continuous improvement and...
- Downloads: 229
For Enterprise Architecture Professionals
Tool:Process Governance Capabilities Best Practices Self-Assessment
Clay RichardsonMarch 17, 2011
For Enterprise Architecture Professionals
Tool:Model: Total Economic Impact Analysis Summary — BPM Suites (Most Likely Estimates)
Clay RichardsonAugust 22, 2011
For Enterprise Architecture Professionals
Blog:Design Thinking Blurs The Line Between Process And Experience Design
Clay RichardsonDecember 17, 2012
Lately, I have become a bit obsessed with evaluating the linkage between good process design and good experience design. This obsession was initially sparked by primary research I led earlier this...
For Enterprise Architecture Professionals
Tool:Process Analysis Capabilities Best Practices Self-Assessment
Clay RichardsonMarch 17, 2011
For Enterprise Architecture Professionals
Tool:Evaluated Vendors: Product Information And Selection Criteria
Clay RichardsonAugust 24, 2010
For Application Development & Delivery Professionals
Report:Health Payers Search High And Low For Their Business Transformation Edge
Answering Hard Questions About Business, Process, And Technology Best Practices
Craig Le Clair, Clay RichardsonJune 24, 2011
Business process pros at health payers work at the intersection of business and technology, bringing process methodologies, business knowledge, and technology insights to business transformation...
- Downloads: 577
For Enterprise Architecture Professionals
Report:A Hitchhiker's Guide To Process-Driven Business Transformation And Application Delivery
Don't Panic! Combine BPM And Agile Approaches To Conquer A Brave New World
Clay Richardson, Dave WestMay 13, 2011
Business innovation increasingly comes from the application of technology. Forrester labels this phenomenon as the transformation from IT to business technology (BT). At the heart of this...
- Downloads: 865
For Enterprise Architecture Professionals
Report:Design For Disruption: Take An Outside-In Approach To BPM
Embrace Design Thinking To Drive Customer-Centric BPM Initiatives
Clay RichardsonJune 12, 2013
Business architects and business process professionals have traditionally focused on designing durable business processes that can stand the test of time. However, new technology disruptors such as...
- Downloads: 91
For Enterprise Architecture Professionals
Report:Embrace Five Disruptive Trends That Will Reshape BPM Excellence
Future Look: The Business Process Management Playbook
Clay Richardson, Craig Le ClairAugust 29, 2012
Enterprise architects leading business process management (BPM) excellence initiatives live at the crossroads of business strategy and process execution, providing BPM insights to technologists and...
- Downloads: 708
- Rating:
For Enterprise Architecture Professionals
Tool:BPM Suites Deliver Greater Adaptability And Flexibility Than The Alternatives
Clay RichardsonAugust 22, 2011

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For Enterprise Architecture Professionals

Report:Trends In Aligning Capabilities, Skills, And Tools For BPM COE Programs

For Application Development & Delivery Professionals

Report:Trends In Aligning Business Process And Master Data Management Initiatives

For Enterprise Architecture Professionals

Tool:Process Design And Development Capabilities Best Practices Self-Assessment

For Enterprise Architecture Professionals

Report:Trends In Aligning Capabilities, Skills, And Tools For BPM COE Programs

For Enterprise Architecture Professionals

Blog:Big Data Ain't Worth Diddly Without Big Process

For Application Development & Delivery Professionals

Report:Data Quality Impacts On Business Process Management

For Enterprise Architecture Professionals

Tool:Process Strategy Capabilities Self-Assessment

For Enterprise Architecture Professionals

Report:Co-Create A Shared Strategy For Achieving BPM Excellence

For Business Process Professionals

Client Inquiry:Are There Important Changes In Relative Positioning In Your Latest BPM Platform Evaluation?

For Enterprise Architecture Professionals

Report:Build Your Skills Development Road Map For Achieving BPM Excellence

For Enterprise Architecture Professionals

Tool:Forrester Wave™: Business Process Management Suites, Q3 2010

For Enterprise Architecture Professionals

Blog:The Next Big Thing In BPM: Real-Time Process Guidance

For Enterprise Architecture Professionals

Tool:Process Execution And Monitoring Capabilities Best Practices Self-Assessment

For Enterprise Architecture Professionals

Blog:Forrester Wave™: BPM Suites Grow Up And Move Beyond The Culture Wars

For Enterprise Architecture Professionals

Report:Accelerate Business Change With The Right BPM Tools And Technologies

For Enterprise Architecture Professionals

Report:Snapshot: Benchmark Business Process Skills With ABPMP's BPM Professional Certification Program

For Enterprise Architecture Professionals

Tool:Process Governance Capabilities Best Practices Self-Assessment

For Enterprise Architecture Professionals

Tool:Model: Total Economic Impact Analysis Summary — BPM Suites (Most Likely Estimates)

For Enterprise Architecture Professionals

Blog:Design Thinking Blurs The Line Between Process And Experience Design

For Enterprise Architecture Professionals

Tool:Process Analysis Capabilities Best Practices Self-Assessment

For Enterprise Architecture Professionals

Tool:Evaluated Vendors: Product Information And Selection Criteria

For Application Development & Delivery Professionals

Report:Health Payers Search High And Low For Their Business Transformation Edge

For Enterprise Architecture Professionals

Report:A Hitchhiker's Guide To Process-Driven Business Transformation And Application Delivery

For Enterprise Architecture Professionals

Report:Design For Disruption: Take An Outside-In Approach To BPM

For Enterprise Architecture Professionals

Report:Embrace Five Disruptive Trends That Will Reshape BPM Excellence

For Enterprise Architecture Professionals

Tool:BPM Suites Deliver Greater Adaptability And Flexibility Than The Alternatives

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