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Adoption Is Low But Market Impact Is High As Buyers Consider Alternatives
At home and at work, people overwhelmingly use Microsoft Office. Yet content and collaboration (C&C) pros continue to ask Forrester questions about office alternatives. So we recently surveyed 150 IT...

Office 365 Has Much But Not All Of What Firms Need From A Collaboration Platform
On June 28, 2011, Microsoft launched Office 365 in 40 countries after a massive public beta involving 200,000 organizations from every region. This product encompasses Office Professional Plus and...
The advent of new service delivery models and the rise of multisourcing have complicated an already difficult task for clients — monitoring vendor performance and ensuring that contractual...
Tools To Manage And Deliver Video Are Growing; Videoconferencing Makes A Comeback
Enterprises increasingly use video in a wide range of use cases, changing how they collaborate, issue communications, train their employees, and even talk to customers. But the transformational...
We've been hearing for years that "this is the year videoconferencing takes off." So how far have we come in resolving the issues that have held back videoconferencing, such as interoperability and...