Forrester

For Enterprise Architecture Professionals

Report:The Forrester Wave™: E-Signatures, Q2 2013

Electronic signatures are gaining momentum and becoming an increasingly popular topic of inquiries by Forrester clients. In retrospect, today's e-signature users will be seen as early adopters...

• Downloads: 222
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For Enterprise Architecture Professionals

Report:Identify How BPM Can Improve Your Organization

Business process management (BPM) attempts to alleviate problems around productivity bottlenecks, customer channel integration, cycle time reduction, and customer service improvement. But while those...

• Downloads: 742

For Enterprise Architecture Professionals

Report:Natural Resources Firm Applies Capability Maps To Bring Order To Its Business Environment

Distributed and fast-paced business organizations are a major challenge for IT. Distributed business units tend to see the world from their viewpoint, creating overlapping and sometimes competing...

• Downloads: 350

For Enterprise Architecture Professionals

Report:Let Business Needs Drive Your Enterprise Architecture

Stakeholder Needs: The EA Practice Playbook

This report outlines the stakeholder needs portion of Forrester's solution for enterprise architecture (EA) professionals building a high-performance EA practice. This report is designed to help you...

• Downloads: 877
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For Enterprise Architecture Professionals

Report:Reflections From A BPM Thought Leader: Phil Gilbert, IBM

Forrester Research is launching a limited number of discussions with business process management (BPM) thought leaders; this is the first of the series. Given that BPM suites (BPMSes) verge on a...

• Downloads: 267

For Enterprise Architecture Professionals

Report:The Evolution From EA Tools To EA Management Suites

A Third Generation Of Tools Addresses Broader IT Management Needs

The EA tools market is transitioning to offer a new generation of products. As EA teams extend their scope, they are looking for tools that help them with their strategic objectives and engage a...

• Downloads: 842

For Enterprise Architecture Professionals

Report:How To Start A BPM Program And Engage The Business

As with any major organizational change program, gaining BPM traction in the business relies on engagement. This includes ensuring executive support for the BPM initiative. Selecting the right...

• Downloads: 530

For Enterprise Architecture Professionals

Report:Prepare For 2013's Shifting BPM Landscape

Landscape: The Business Process Management Playbook

Firms continue to invest massive amounts of money and time into improving their business processes. Why? Because of the imperative to optimize their business operations for their markets, even as...

• Downloads: 481
• Comments: 1
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For Enterprise Architecture Professionals

Report:Measure EA's Business Goals, Engagement, And Influence

Metrics: The EA Practice Playbook

This report outlines the metrics for enterprise architecture (EA) impact of Forrester's solution for EA executives building a high-performance EA program. Developing and executing a metrics and...

• Downloads: 586
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For Enterprise Architecture Professionals

Report:The Forrester Wave™: Managed Print Services, Q2 2012

Vendors Move Toward Mature Service Offerings

While many offices look modern, unplanned and unmanaged use of printers, fax machines, copiers, and scanners leads to significant waste. Managed print services (MPS) are designed to help a business...

• Downloads: 545
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For Enterprise Architecture Professionals

Report:Build The Case For Emerging Technology

Business Case: The Emerging Technology Playbook

The business appetite for new technology to fuel innovation, generate growth, engage with customers, and create differentiation is insatiable. According to our survey data, however, your business is...

• Downloads: 336
• Comments: 2
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For Enterprise Architecture Professionals

Report:Let The Adjacent Possible Guide Your Information Strategy

Strategic Plan: The Information Strategy And Architecture Playbook

A new era of information agility is upon us that promises an explosion of opportunities similar to that of the dot-com boom period. But these opportunities are completely dependent upon an...

• Downloads: 480
• Comments: 1
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For Enterprise Architecture Professionals

Report:Update 2010: Topic Overview: Enterprise Content Management

Enterprise content management (ECM) continues to attract interest from organizations trying to manage the explosion of unstructured content. Enterprises want three things from ECM: to help make...

• Downloads: 3676

For Enterprise Architecture Professionals

Report:The Top Emerging Technologies To Watch: Now Through 2018

Landscape: The Emerging Technology Playbook

Emerging digital technologies are a primary driver of business evolution and disruption. Firms are grappling with an accelerating pace of business change while also trying to make IT simpler and more...

• Downloads: 2432
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For Enterprise Architecture Professionals

Report:Fast-Tracking EA Renewal

Building An EA Program For "Dummies"

As businesses begin to look past the economic downturn, they are executing strategies that require a changed IT mission and plan. This in turn is changing the needs and expectations the EA function...

• Downloads: 500

For Enterprise Architecture Professionals

Report:Connect The Dots Between Business Outcomes And Emerging Technology

Forrester hosted a "tweet jam" on technology trends on July 29. Cloud was clearly atop all other subjects, but business intelligence (BI), mobile, and social were also discussed — the general...

• Downloads: 576

For Enterprise Architecture Professionals

Report:How To Identify A Suitable BPM Project

Choosing the initial project carefully consistently ranks as one of the key factors dictating long-term BPM program success. The key issue is not so much a question of finding a compelling business...

• Downloads: 401

For Enterprise Architecture Professionals

Report:Forrester's Architecture Skills Assessment Tool Kit: Assessment Tool

The purpose of this assessment tool is to serve as a starting point to help managers and employees discuss the development of skills typical to various architecture roles. It works as a communication...

• Downloads: 44

For Enterprise Architecture Professionals

Report:Assessment Toolkit Overview: Assessing Your Readiness For High-Performance EA

This workbook provides a step-by-step overview of the contents of the High-Performance EA Readiness Toolkit. Use this deck as a primer for completing the Excel-based readiness toolkit and to learn...

• Downloads: 33
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For Enterprise Architecture Professionals

Report:Market Overview: Enterprise Search

Google, Microsoft, And Autonomy Face Credible Competitors

Forrester evaluated 12 enterprise search vendors that vary widely in their brand awareness, cost, and ease of use. Google, Autonomy, and Microsoft are the most well-known names; they own a large...

• Downloads: 1448

For Enterprise Architecture Professionals

Report:Enterprise Search: Six Key Trends To Watch

First-generation enterprise search was not easy to use and produced unsatisfactory results from a usability and relevance standpoint. Today's knowledge workers demand role-specific, contextual search...

• Downloads: 1055

For Enterprise Architecture Professionals

Report:Vendor Snapshot: Be Informed

Semantic Services Enable Better Dynamic Case Management

Netherlands-based Be Informed has developed something truly new in the business process management suites (BPMS) marketplace. At the heart of its dynamic case management (DCM) offering lies a...

• Downloads: 209

For Enterprise Architecture Professionals

Report:The Top 15 Technology Trends EA Should Watch: 2011 To 2013

An Empowered Report: High-Impact Technologies That You Should Track

Forrester began summarizing technology trends last year to help enterprise architects create their organizations' technology watch lists. For this year's list of top trends, we've used the same...

• Downloads: 6684

For Enterprise Architecture Professionals

Report:Your Journey To Lean: Continuous Improvement Supported By Tools

Wipro's Case Study Shows The Way

Forrester interviewed the executives responsible for the deployment of the Lean continuous improvement initiative at Wipro Technologies, a global supplier of technology services. The case study shows...

• Downloads: 677

For Enterprise Architecture Professionals

Report:EAs: Use Social Technologies To Connect With Empowered HEROes

A challenging trend for enterprise architecture teams is extending their influence across the enterprise, and a prerequisite for achieving this influence is a deep understanding of "what's going on...

• Downloads: 333