Forrester Research : Topic :

Software-as-a-Service (SaaS)

SaaS providers host software and related data in a central location or cloud, generally on the Internet, enabling their clients to use a web browser to access their services.

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Past 18 months (4)

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Analyst

Liz Herbert (10)
Andrew Bartels (3)
Claire Schooley (1)
Rob Koplowitz (1)
William Band (1)
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All Analysts
- Andrew Bartels (3)
- Claire Schooley (1)
- Liz Herbert (10)
- Rob Koplowitz (1)
- William Band (1)
- William Martorelli (1)

17 results in Social

Software-as-a-Service (SaaS)

For CIO Professionals
Client Inquiry:Churn Is A Critical Metric For SaaS Vendors
Andrew BartelsMarch 29, 2012
How important of a metric is churn to SaaS vendors?
For CIO Professionals
Client Inquiry:Comparing Our SaaS Revenue Forecast
Andrew BartelsMarch 28, 2012
How does Forrester's SaaS revenue forecast compare with other forecasts?
For Sourcing & Vendor Management Professionals
Client Inquiry:What Are Best Practices For Software-As-A-Service (SaaS) Vendor Pricing?
Liz HerbertFebruary 07, 2012
Is it standard practice for a SaaS vendor to require a prospective customer to pay a full year's worth of fees even though the prospect will not begin to use the SaaS offering until midyear?
For Sourcing & Vendor Management Professionals
Client Inquiry:What Should Be Considered When Putting Together A SaaS Contract?
Liz HerbertJanuary 23, 2012
What should be considered when putting together a contract for a partnership with a SaaS supplier?
For Sourcing & Vendor Management Professionals
Client Inquiry:How Do Sourcing Executives Ensure High Availability Of SaaS For Users?
Liz HerbertNovember 21, 2011
How can sourcing executives work with business executives to ensure that service-level agreements (SLAs) translate into high availability of software-as-a-service (SaaS) for users?
For Sourcing & Vendor Management Professionals
Client Inquiry:Is It Better To Use Separate Cloud Suppliers Or A Single Cloud Partner?
William MartorelliSeptember 28, 2011
We are implementing some new strategic applications and would like to determine whether we should place them in the cloud. Is it better to use separate suppliers or use a single cloud partner that...
For Sourcing & Vendor Management Professionals
Client Inquiry:Should We Disperse Or Centralize Our Cloud-Based App Support Team?
Liz HerbertSeptember 14, 2011
What are other companies who have cloud sourced some of their apps doing about cloud-based app support team setup? Is it centralized or dispersed?
For Sourcing & Vendor Management Professionals
Client Inquiry:Standards For Uptime Agreements
Liz HerbertAugust 05, 2011
What are the standards for uptime agreements, particularly in on-demand or SaaS-type agreements?
For Sourcing & Vendor Management Professionals
Client Inquiry:SaaS Contracting
Liz HerbertJuly 26, 2011
What are some key categories to check for when reviewing a SaaS contract?
For Sourcing & Vendor Management Professionals
Client Inquiry:Service-Level Agreements (SLAs) From A Contractual Perspective
Liz HerbertJuly 25, 2011
We are working through contracting with a company and are trying to avoid the pitfalls we have faced with other vendors regarding pithy SLAs. We are looking for advice/best practices and real-world...
For CIO Professionals
Client Inquiry:SaaS Enterprise Social Networks
Rob KoplowitzJune 30, 2011
Which enterprise social platforms vendors offer SaaS deployment models?
For Sourcing & Vendor Management Professionals
Client Inquiry:Can Forrester Provide Longer-Range Projections For SaaS?
Liz HerbertMarch 08, 2011
Does Forrester have any longer-range projections for software-as-a-service (SaaS) uptake in the market over the next three to six years to help us plan our application strategy?
For Vendor Strategy Professionals
Client Inquiry:SaaS Adoption And Company Size
Andrew BartelsMarch 02, 2011
Do you have a position on the size of companies adopting software-as-a-service (SaaS)? That is, from your interviews and questionnaires, were the growth projections from large, medium, or small...
For Application Development & Delivery Professionals
Client Inquiry:Which Vendors Offer SaaS Solutions For Enriching Sales Prospect Data Profiles?
William BandFebruary 22, 2011
Do you have any information and pricing for vendors that offer software-as-a-service (SaaS) for applications that provide key public information about companies (e.g., revenue, number of employees,...
For Sourcing & Vendor Management Professionals
Client Inquiry:What Are Some Examples Of SaaS Availability Metrics?
Liz HerbertNovember 22, 2010
What are some examples of SaaS availability metrics?
For Sourcing & Vendor Management Professionals
Client Inquiry:Emerging SaaS Trends
Liz HerbertSeptember 09, 2010
Are there any studies that compare the trends of software-as-a-service (SaaS) versus traditional perpetual software licensing and/or the right to use licenses?
For Business Process Professionals
Client Inquiry:What Are Some Benchmarks For eLearning And Training Practices?
Claire SchooleyAugust 20, 2010
I'm looking to benchmark where we stand on these topics: 1) eLearning adoption and results; 2) virtual classroom learning adoption and results; 3) cloud computing adoption for training; 4) training...

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Software-as-a-Service (SaaS)

Refine your results

Date Range

Role

Analyst

All Analysts

For CIO Professionals

Client Inquiry:Churn Is A Critical Metric For SaaS Vendors

For CIO Professionals

Client Inquiry:Comparing Our SaaS Revenue Forecast

For Sourcing & Vendor Management Professionals

Client Inquiry:What Are Best Practices For Software-As-A-Service (SaaS) Vendor Pricing?

For Sourcing & Vendor Management Professionals

Client Inquiry:What Should Be Considered When Putting Together A SaaS Contract?

For Sourcing & Vendor Management Professionals

Client Inquiry:How Do Sourcing Executives Ensure High Availability Of SaaS For Users?

For Sourcing & Vendor Management Professionals

Client Inquiry:Is It Better To Use Separate Cloud Suppliers Or A Single Cloud Partner?

For Sourcing & Vendor Management Professionals

Client Inquiry:Should We Disperse Or Centralize Our Cloud-Based App Support Team?

For Sourcing & Vendor Management Professionals

Client Inquiry:Standards For Uptime Agreements

For Sourcing & Vendor Management Professionals

Client Inquiry:SaaS Contracting

For Sourcing & Vendor Management Professionals

Client Inquiry:Service-Level Agreements (SLAs) From A Contractual Perspective

For CIO Professionals

Client Inquiry:SaaS Enterprise Social Networks

For Sourcing & Vendor Management Professionals

Client Inquiry:Can Forrester Provide Longer-Range Projections For SaaS?

For Vendor Strategy Professionals

Client Inquiry:SaaS Adoption And Company Size

For Application Development & Delivery Professionals

Client Inquiry:Which Vendors Offer SaaS Solutions For Enriching Sales Prospect Data Profiles?

For Sourcing & Vendor Management Professionals

Client Inquiry:What Are Some Examples Of SaaS Availability Metrics?

For Sourcing & Vendor Management Professionals

Client Inquiry:Emerging SaaS Trends

For Business Process Professionals

Client Inquiry:What Are Some Benchmarks For eLearning And Training Practices?

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