Software-as-a-Service (SaaS)

SaaS providers host software and related data in a central location or cloud, generally on the Internet, enabling their clients to use a web browser to access their services.

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4 results in Reports

  • Software-as-a-Service (SaaS)
  • Infrastructure & Operations
  • Past 6 months
  • For Infrastructure & Operations Professionals

    Report:Five Seismic Forces Reshuffle The Workforce Vendor Ecosystem

    Landscape: The Workforce Enablement Playbook

    2012 brought a tectonic shift in worker technology requirements. Many more employees now purchase their own devices, bring them to work, and use them to conduct personal and professional activities...

    • Downloads: 80
  • For Infrastructure & Operations Professionals

    Report:The State And Direction Of IT Service Management: 2012 To 2013

    Forrester Research, in conjunction with itSMF-USA, conducted its second annual survey to understand the state of IT service management (ITSM) in 2012 and its direction in 2013 — a critical...

    • Downloads: 388
    • Comments: 1
    • Rating:
  • For Infrastructure & Operations Professionals

    Report:IT Service Management Case Study: Making The Transition From On Premises To SaaS With BMC

    Good Practices When Migrating To An SaaS-Delivered ITSM Solution

    How do you successfully move IT service management (ITSM) tool enablement from an on-premises model to a software-as-a-service (SaaS) model? A North American brand communications agency found itself...

    • Downloads: 142
  • For Infrastructure & Operations Professionals

    Report:Market Overview: SaaS IT Service Management Tools

    Evaluate The Core And Differentiating Capabilities In An Increasingly Crowded Marketplace

    The practice of IT service management (ITSM) is widely adopted by IT infrastructure and operations (I&O) organizations around the globe to help deliver technology services better, faster, and...

    • Downloads: 492
    • Rating:
 
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