About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Stephanie, based in Westport, Conn., is a principal analyst and a prolific contributor to the Sourcing & Vendor Management role. Recognized as a preeminent expert in global sourcing issues, she helps outsourcing executives understand and navigate the dynamic offshore and nearshore outsourcing landscape. She has advised thousands of Sourcing & Vendor Management Professionals on outsourcing strategies, outsourcing tools, vendors, methodologies, ROI models, and internal change management requirements.
Stephanie has been with Forrester for 14 years, having come to Forrester through its acquisition of Giga Information Group. At Giga, Stephanie was a vice president and research leader, focusing on application development, IT services, and global sourcing issues.
Prior to joining Giga, Stephanie was an analyst at Atelier Research, where she specialized in software application development technologies, business process re-engineering tools, and legacy migration topics. Previously, she was a research associate at New Science Associates, a Gartner Group company, where she was responsible for vendor and product analysis.
Stephanie has written hundreds of reports on technology and global sourcing issues. She is quoted frequently in mainstream and industry publications such as CIO, The New York Times, The Wall Street Journal, USA Today, and Computerworld. She has appeared on CNBC, Fox News, and numerous radio talk shows, and she has been a technology consultant for ABC News.
An accomplished public speaker, Stephanie also has delivered keynote speeches at many events, including Forrester's own Executive Forum, Technology Leadership Forum, and European IT Leadership Forum.
Stephanie attended Smith College and graduated magna cum laude from Fairfield University.
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Mobile Banking's Time Has Finally Come
Applications maintenance pricing models are in flux. While many clients want to move beyond staff augmentation relationships, finding the right type of pricing to employ in the managed context can be...
Henry - Practical use cases has long been a missing part of the Ontology story. Thank you for the real world view. Bob Eve, Composite Software
Australian Banks Excel In Supporting The Online Application
Forrester evaluated the public Web sites of the big four Australian retail banks — Australia and New Zealand Banking, Commonwealth Bank of Australia, National Australia Bank, and Westpac...
Forrester surveyed 224 direct marketers to understand how relations with internal and external partners affect technology adoption. Across the board, marketers recognize the need to improve customer...
Our latest featured podcast is Jim Kobielus' "The New Decade Of Advanced Analytics: Roll Over Rocket Scientists!". In this podcast, BP&A Senior Analyst Jim Kobielus discusses the increasing...
Is this really a statistically significant sample? It's likely that the vendors gave you references which they thought would shine a positive light on their toolset. What percentage of the IC-BPMS...
This Technographics Data Chart examines the multitasking habits of consumers who use the Internet while watching Television. Differences in yearly trends, generations, and online activities are...
At its recent analyst event, Ericsson outlined its strategy, product, and service ambitions. Ericsson remains the overall benchmark for network infrastructure vendors. The company has a leading...
The Very Small Business Profile: Growing, Young, And Mobile
The very small business (VSB) market is growing in importance for an increasing number of tech vendors, in large part due to the fact that it is the fastest-growing company-size segment in terms of...
Discrepancies between test and production environments are the root cause of an alarming number of problems in deployed software. Creating a test environment that's a full replica of the production...
Most IT organizations "get" the service management concept and many have implemented and improved their processes, and the interrelationships of these processes, to support and service the business....
Emerging Smartphone Use By Information Workers Opens Doors For Vendors
Understanding how information workers use smartphones and applications enables marketing executives across the mobile value chain to successfully develop products and services to address the needs of...
I was thrilled to be back in São Paulo last week visiting with different companies in the eCommerce space. I met with over a half dozen online retailers, as well as other players in the...
Buying business software is a highly considered, collaborative process, one ideally suited for community interactions. Recently, Forrester surveyed software decision-makers to see how digital and Web...
I attended SAP Insider’s five-part conference -- covering Logistics & Supply Chain Management, PLM, Manufacturing, CRM, and Procurement & Materials Management -- and got a chance to catch up...
Well researched and insightful article. I would have liked to see references to web service/schema standards adoption included (for example, MISMO, ACORD, IFX, etc.) but the statistics are...