About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Steven serves eBusiness & Channel Strategy Professionals. He is an authority on Australian online retail, including the behavior of Australian consumers, the sector's pattern of growth, Australian online retail technology adoption, and local retail practices across the entire customer life cycle, including marketing, merchandizing, and customer experience. A consistent theme of his recent research is the need to bury the funnel as a model of how marketing and commerce function, replacing it with a holistic understanding of the customer life cycle. From his base in Australia, Steven observes Asia Pacific trends, with a focus on China. His global research has addressed issues that range from content moderation and green marketing to global marketing management.
Before joining Forrester, Steven spent almost five years with the global, full-service public relations agency Hill & Knowlton. There he launched and managed the company's digital PR offering in Australia. Prior to this, Steven's roles included editor of Australian Macworld and eBusiness editor of Marketing magazine.
Steven received an MBA from the University of Technology Sydney, a graduate certificate in professional writing and editing from the Royal Melbourne Institute of Technology, and a B.A. with honors in economic history and industrial relations from the University of Melbourne.
Executive Overview: The Data Security And Privacy Playbook
Data is the lifeblood of today's digital businesses, and for economic and even political gain, highly skilled cybercriminals are determined to steal it. Meanwhile, customers around the globe have...

Tokenization: Is it the right technology to encrypt cardholder (saving and debit cards) data? What is the usage level of this product and of similar technologies on the market? What is the level of...
Policy And Procedures: The Data Security And Privacy Playbook
Data defense is the fundamental purpose of information security. To defend your data, there are only four levers you can pull — controlling access, inspecting data usage patterns for abuse,...


Introducing The DLP Maturity Grid
Road Map: The Security Architecture And Operations Playbook
This report outlines Forrester's solution to help security and risk (S&R) leaders develop their road map for Zero Trust network threat mitigation technologies using Forrester's TechRadar™...

Policy And Procedures US Government Spotlight: The Security Architecture And Operations Playbook
US federal law, specifically the Federal Information Security Management Act (FISMA), requires US federal government agencies to adhere to National Institute of Standards and Technology (NIST)...
Future Look: The Data Security And Privacy Playbook
This report outlines the future look of Forrester's solution for security and risk (S&R) executives seeking to develop a holistic strategy to protect and manage sensitive data. In the...

We are looking for a solution to centrally manage USB drives for all of our desktops. More specifically, we would want to ensure that data on the USB drive is encrypted. Does Forrester have any...
Forrester's Data Security And Control Framework
Forrester segments the problem of securing and controlling data into three areas: 1) defining the data; 2) dissecting and analyzing the data; and 3) defending and protecting the data. We refer to...

Strategic Plan: The Data Security And Privacy Playbook
As cybercriminals have become more skillful and sophisticated, they have eroded the effectiveness of our traditional perimeter-based security controls. The constantly mutating threat landscape...
Preparing Your Network For Any Device, Anywhere, Any Time
You are part of an extended enterprise — a new extended ecosystem of customers, clouds, service providers, partners, supply chains, and empowered users. The business expects you, the security...

From frantic security operations problems to the changing threat landscape, CISOs, senior security leaders, and other IT risk management leaders consistently have trouble keeping up with key trends...

Essential Functionality For The Zero Trust Model Of Information Security
In today's threat environment, the network perimeter has disappeared. Insiders are as insidious a threat as outsiders. In the past, the "trust but verify" model did not facilitate insight into...
An Effective Incident Management Program Is Essential To Help You Stay In Business
It's not a question of if — but when — your organization will experience a serious security breach. Cybercriminals are using more sophisticated and targeted attacks to steal everything...
Rethinking Data Discovery And Classification For Data Security
Defining data via data discovery and classification is an often overlooked, yet critical, component of data security and control. Security and risk (S&R) pros can't expect to adequately protect data...

Assessment Framework: The Data Security And Privacy Playbook
Data loss prevention or protection (DLP) — depending upon your usage — is both one of the hottest topics and most difficult challenges among information security professionals today. In...
