About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

TJ serves CIO Professionals. His research focuses on the business of collaboration software, which includes adoption, business models, pricing, and positioning, and how information workers affect the adoption and deployment of collaboration software within their business. His research of the collaboration space also deals with how these technologies are applied to facilitate interactions between companies — vendor to partner, vendor to supplier, vendor to customer — for purposes of marketing, product development, and innovation. In addition, TJ researches serious gaming, which is the use of games and gaming dynamics for business or educational purposes and the use of virtual worlds for collaboration and training. His work helps professionals understand the technology and demographic trends that are affecting the markets they serve and provides guidance on how best to position their products to meet these challenges. TJ has been cited in ComputerWorld and the Financial Times.
Prior to joining Forrester, TJ was an analyst at a new product development firm, conducting voice of the customer and litigation-related market research for technology and other firms.
TJ has a B.S. in public relations and an M.S. in applied communication research from Boston University.
I reported that the managed security services market is growing in our recent Forrester Wave™ covering North American managed security service providers. Trustwave just issued a press release...
Last week, I wrote a blog post summarizing the Day 1 opening keynotes at Forrester’s Security Forum. This week, I’d like to recap the Day 2 opening keynotes. The second or last...
We plan to move our mailing and collaborative systems to the cloud where main actors are US companies and subject to the USA Patriot Act. How do European companies deal with this US law? Is the...

BCBST Leverages A Proactive Approach To Support eDiscovery And Cut Costs
In addition to regulatory requirements, health plans often face significant litigation burdens. In seeking to address eDiscovery objectives, many organizations struggle with the intersection of...
What is the definition of a record according to federal guidelines? What are some business rules for record retention? Where are the guidelines located that we should follow?
You are now no doubt aware that Boston-based security firm Bit9 suffered an alarming compromise, which resulted in attackers gaining access to code-signing certificates that were then used to sign...
Tools And Technology: The Security Architecture And Operations Playbook
Against today's mutating threat landscape and sophisticated cybercriminals, security and risk (S&R) professionals are outgunned and outmatched. The traditional strategy of waiting for an alert and...

Before we get too far along into 2013, I’d like to take a moment to reflect back on the events of 2012. Thanks to our friends at CyberFactors*, this is what we saw: Overall 1,468 (publicly...
Can you provide us with definitions on the following types of security certificates: 1) SSL; 2) EFS; 3) device certificates; 4) user certificates; 5) code certificates; 6) signed and unsigned...
In my new report, The Risk Manager's Handbook: How To Measure And Understand Risks, I present industry best practices and guidance on ways to articulate the extent or size of a risk. More than...
Greetings! As I have pointed out previously in these pages, this year, the number of post-PC devices such as tablets, eReaders, and Internet-capable mobile phones, will eclipse PC devices, such...
I just finished a final draft of a presentation on information security executive reporting that I and some colleagues will present at the upcoming Forrester IT Forum in Las Vegas. For those of...
Q1 2011 Global Message Archiving Online Survey
A combination of eDiscovery needs, IT objectives, and regulatory requirements continues to drive strong message archiving adoption. The mature message archiving market, however, is in a clear...
Six Percent Of IT Operating And Capital Budgets Goes To BC/DR
According to Forrester's recent survey of 2,803 IT decision-makers, improving their business continuity and disaster recovery (BC/DR) capabilities is the No. 1 priority for SMBs and the second...
“Enterprise rights management? What does that even mean?! You’re using security speak!” exclaimed my colleague TJ Keitt. TJ sits on a research team serving CIOs, and covers...
Utility CISOs Can Take Immediate Steps To Decrease Their Risk
"Smart grids" are the modernization and digitization of aging, inefficient, and unreliable power grids. Smart grids will bring many tangible benefits to both home and business energy consumers, such...
The San Francisco RSA conference is now less than two weeks away, and this year I am moderating two great panels. I thought I'd reach out and solicit suggestions for discussion. ...
Executive Overview: The Governance, Risk, And Compliance Playbook
Unexpected events are at best distracting and at worst catastrophic for an organization as it strives to meet its objectives. Risk and compliance professionals must help their colleagues anticipate...
Two years ago, the OAuth API protection mechanism was a fairly well-kept secret. It actually won an award at the 2009 European Identity Conference for "best new/improved standard," but most people...
A few months ago I shared a flight with a very pleasant lady from a European regulatory body. After shoulder surfing her papers and seeing we were both interested in information security...
This week I did a webcast, Planning for Failure, which makes the assumption that if you haven't been breached, it is inevitable, and you must be able to quickly detect and respond to...
Benchmarks: The Mobile Security And Operations Playbook
This report outlines the benchmarks of Forrester's solution for security and risk (S&R) executives working on mobile security and operations initiatives. This report provides a benchmark of budgets,...

Internet security vendor BitDefender recently published the results of a study that found, unsurprisingly, that “75 percent of social networking username and password samples collected online...