About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

TJ serves CIO Professionals. His research focuses on the business of collaboration software, which includes adoption, business models, pricing, and positioning, and how information workers affect the adoption and deployment of collaboration software within their business. His research of the collaboration space also deals with how these technologies are applied to facilitate interactions between companies — vendor to partner, vendor to supplier, vendor to customer — for purposes of marketing, product development, and innovation. In addition, TJ researches serious gaming, which is the use of games and gaming dynamics for business or educational purposes and the use of virtual worlds for collaboration and training. His work helps professionals understand the technology and demographic trends that are affecting the markets they serve and provides guidance on how best to position their products to meet these challenges. TJ has been cited in ComputerWorld and the Financial Times.
Prior to joining Forrester, TJ was an analyst at a new product development firm, conducting voice of the customer and litigation-related market research for technology and other firms.
TJ has a B.S. in public relations and an M.S. in applied communication research from Boston University.
An Overwhelmingly Diverse Market Struggles For Definition, While Few Leaders Emerge
Failure of corporations to comply with regulations and to manage risks puts customers, employees, communities, and shareholders at risk on a daily basis. Global backlash pressures risk and compliance...

As Leaders, BWise, MetricStream, IBM OpenPages, And RSA Archer Continue To Push The Envelope
Practical Steps To Start Uncovering And Treating The Hidden Risks In Third-Party Relationships
The growing reliance on third-party providers is an increasingly uncomfortable trend for security and risk professionals. Financial pressures and efficient delivery models create great incentives for...
RSA Archer, Agiliance, Rsam, Symantec, and Modulo Are All Leaders For Very Different Reasons
IT governance, risk, and compliance (GRC) vendors continue to show strong technical and strategic advances, while the market itself still struggles to define its direction. A small set of vendors...
As Leaders, BWise, MetricStream, IBM OpenPages, And RSA Archer Continue To Push The Envelope
Innovation among top enterprise GRC platform vendors has kept up an impressive pace as vendors aim to stay one step ahead of their customers' own advancements in governance, risk, and compliance...
