About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

TJ serves CIO Professionals. His research focuses on the business of collaboration software, which includes adoption, business models, pricing, and positioning, and how information workers affect the adoption and deployment of collaboration software within their business. His research of the collaboration space also deals with how these technologies are applied to facilitate interactions between companies — vendor to partner, vendor to supplier, vendor to customer — for purposes of marketing, product development, and innovation. In addition, TJ researches serious gaming, which is the use of games and gaming dynamics for business or educational purposes and the use of virtual worlds for collaboration and training. His work helps professionals understand the technology and demographic trends that are affecting the markets they serve and provides guidance on how best to position their products to meet these challenges. TJ has been cited in ComputerWorld and the Financial Times.
Prior to joining Forrester, TJ was an analyst at a new product development firm, conducting voice of the customer and litigation-related market research for technology and other firms.
TJ has a B.S. in public relations and an M.S. in applied communication research from Boston University.
Executive Overview: The Governance, Risk, And Compliance Playbook
Unexpected events are at best distracting and at worst catastrophic for an organization as it strives to meet its objectives. Risk and compliance professionals must help their colleagues anticipate...
Organization: The Governance, Risk, And Compliance Playbook
Governance, risk, and compliance (GRC) encompass an incredibly broad set of functions for organizations in any geography, in any industry. In fact, almost all employees play some role in helping...

Strategic Plan: The Governance, Risk, And Compliance Playbook
Governance, risk management, and compliance (GRC) are far too often positions of emergency response. What's worse, as you constantly rush to respond to new mandates, enforce policies, or pull...


Processes: The Governance, Risk, And Compliance Playbook
As a risk professional, you are currently in a position to exert more influence on your organization and increase the value you and your team can offer. Many of you will feel pressure to develop...

Last week saw news that yet another top GRC software vendor has been acquired, following in the footsteps of Paisley, Archer, OpenPages, among others. BWise has always been an impressive vendor in...
Determining Whether, When, And How To Treat Risks
The goal of a risk management program is to drive effective decisions and actions based on an understanding of how uncertainty may affect objectives. However, even mature programs that have...
Developing And Managing Efforts To Control Unacceptable Levels Of Risk
From understanding comes action. Your risk management efforts up to this point will have yielded a list of concerns; a measure of how much these concerns could affect objectives; and a decision of...

I’m proud to announce that this week Forrester launched our Governance, Risk, and Compliance Playbook, a collection of in-depth reports covering the critical information you need to implement a...
Guest post from Researcher Nick Hayes. If you had to go up one level in a train station, would you take the stairs or use the escalator? Most people would choose the escalator. But what if the...
This report outlines Forrester's solution for security and risk (S&R) professionals looking to establish a formal risk and compliance management program. We designed this report to help S&R...
As Leaders, BWise, MetricStream, IBM OpenPages, And RSA Archer Continue To Push The Envelope
Innovation among top enterprise GRC platform vendors has kept up an impressive pace as vendors aim to stay one step ahead of their customers' own advancements in governance, risk, and compliance...

Continuous Improvement: The Governance, Risk, And Compliance Playbook
When you're challenged by a constantly changing regulatory landscape, business environment, and risk profile, it's easy to overlook the critical role corporate culture plays in keeping compliance and...
What is the size of the governance, risk, and compliance (GRC) market, and what is the market growth rate in India? Who are the major GRC vendors in India, and what are the areas of opportunity?
Road Map: The Governance, Risk, And Compliance Playbook
The governance, risk management, and compliance (GRC) technology market is one of fluctuation, confusion, and contention. Many technologies relevant for governance, risk management, and compliance...

Assessment Framework: The S&R Practice Playbook
This report outlines the assessment framework associated with Forrester's solution for security and risk (S&R) executives. The report is designed to help CISOs as they continue working their way...

RSA Archer, Agiliance, Rsam, Symantec, and Modulo Are All Leaders For Very Different Reasons
IT governance, risk, and compliance (GRC) vendors continue to show strong technical and strategic advances, while the market itself still struggles to define its direction. A small set of vendors...
Guest post from Researcher Nick Hayes. Chris and I recently published a report describing how to build risk and compliance principles into your company’s corporate culture. As we worked to...
After months of diligent product and vendor evaluations, today we published The Forrester Wave: Enterprise GRC Platforms, Q4 2011. In the next few days, we will also publish The Forrester Wave: IT...
The evolution of business practices is proving as big of an issue for Security and Risk professionals as the changing threat landscape. Sure, attackers exposed hundreds of millions of personal...
Business Case: The Governance, Risk, And Compliance Playbook
As the governance, risk, and compliance (GRC) platform market matures, product vendors struggle to point to credible return on investment figures, and potential buyers similarly struggle when asked...
Vision: The Governance, Risk, And Compliance Playbook
This report outlines the future look of Forrester's solution for security and risk (S&R) executives working to build their organization's governance, risk, and compliance (GRC) program. We designed...
Guest post from Researcher Nick Hayes. Take a second to think back to the year 2009. The US was in the thick of the financial crisis; companies were slashing budgets, and the unemployment rate...