For Application Development & Delivery Professionals

TechRadar™ For AD&D Pros: Digital Customer Experience Technologies, Q3 2013

    Why Read This Report

    Consumers are dazzled by digital experiences that are enjoyable, innovative, and contextual. How are you going to keep up? Firms face an expanding ecosystem of technology supporting digital customer experiences, and they are falling behind on making innovative use of the technologies that will provide continuously evolving experiences in the age of the customer. Application development and delivery (AD&D) professionals must take charge to help implement and manage these solutions. This landscape report, part of the digital experience delivery playbook, defines the use cases, business value, and outlook for the 14 technologies that compromise the core digital customer experience technologies.

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    TABLE OF CONTENTS

    • It's A Race To Keep Up With Digital Experience Technologies
    • Why The Future Of Digital Customer Experience Technology Matters
    • Overview: TechRadar For Digital Customer Experience Technologies
    • Contextual Delivery And Optimization Are The Holy Grail
    • RECOMMENDATIONS

      Transform Digital Experiences With The Right Technology Road Map
    • Supplemental Material
    • Related Research Documents