Forrester

For CIO Professionals

Tool:Front-Office Employees Are Using Social Technologies To Help Answer Questions

For Chief Information Officer Professionals

Blog:Do We Need A More Social Government?

The new book Empowered highlights the benefits of empowering HEROes (highly empowered and resourceful operatives) within the workforce. As we approach our first-ever CIO Forum in October,...

For CIO Professionals

Report:Beyond Alignment: BT Strategic Planning

Redefining The CIO's Role In Developing Business Strategy

Today's executives are totally dependent on technology to achieve their organization's goals and objectives — without technology they cannot compete. CIOs play a vital role in business strategy...

• Downloads: 1733

For Chief Information Officer Professionals

Blog:Ten Tips From The Enterprise 2.0 Conference

This year’s Boston Enterprise 2.0 Conference highlighted good examples of how companies are tapping into social technologies to empower their employees. For example, Mitre...

For Chief Information Officer Professionals

Blog:Social Networks: Good Or Evil?

As we witness truly historic events in the Middle East brought about in part by citizens empowered by social networks, we are also seeing disturbing trends that may yet result in social networks...

For CIO Professionals

Report:Beyond Alignment: A Road Map For Business-Centric CIOs

For 30 years, CIOs have set up increasingly complex IT processes and industrialized IT operations in the hope of driving down costs while increasing IT and business alignment. While efforts toward...

• Downloads: 1071

For Chief Information Officer Professionals

Blog:What Do Business Strategy And Formula One Racing Have In Common?

Many companies are at the height of the IT strategic-planning season. For some, this is an annual ritual tied to the budgeting process. For others, this is part of a long-range planning process, with...

For CIO Professionals

Report:Assess Your Readiness To Plan BT Strategies

Assessment Framework: The BT Strategic Planning Playbook

Forrester's BT Strategic Planning playbook sets out Forrester's recommendations for how CIOs establish IT strategy development as a continuous process, working alongside business-unit leaders to...

• Downloads: 549
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For Chief Information Officer Professionals

Blog:Social Business Strategy

Social technology is certainly a hot topic, but for many CIOs the emergence of islands of social technology across the enterprise feels like a touch of déjà vu.   IT has been here...

For Chief Information Officer Professionals

Blog:Capability-As-A-Service And What It Means For Technology Vendor Strategy

In my last post, I wrote about the evolving need for big business to source generic capabilities from business partners/vendors. This shift provides an enormous opportunity as well as a threat for...

For Chief Information Officer Professionals

Blog:How Successfully Is Your Organization Using Social Technologies?

Let's face it, there are plenty of examples emerging of organizations doing great things with social technologies -- but just how many are having a measurable impact on their...

For Chief Information Officer Professionals

Blog:The Gamification Of Business

The most engaging, most entertaining, and most stimulating presentation of IBM Connect 2013 came on the third day at the end of the opening session. I'm ashamed to admit that I didn't know...

For Chief Information Officer Professionals

Blog:How I Turned My iPad2 Into A MacBook … Well Almost!

As my regular readers know, I try to provide something thought-provoking for most of my blog posts. But every so often something comes along that makes me go “wow, I really need to share...

For Chief Information Officer Professionals

Blog:Does BT Need A New Report Card?

It's time to re-think the report card used by CIOs to report on BT performance – tomorrow’s BT CIOs must look beyond the traditional IT Balanced Scorecard (BSC).  I...

For CIO Professionals

Report:Emerging Technology Applications For Marketing

Marketing success is increasingly dependent on using technology to understand and communicate with customers. IT must develop a thorough understanding of marketing technology and the potential for...

• Downloads: 902
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For CIO Professionals

Report:Build Your Mobile Engagement Strategy

Strategic Plan: The CIO's Mobile Engagement Playbook

Mobile technology is rapidly evolving as a means for organizations to deliver new customer experiences, enhance customer value, and improve employee productivity. When combined with social, cloud,...

• Downloads: 551
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For CIO Professionals

Report:Use Business Capabilities To Optimize BT Strategy Choices

Strategy Selection: The BT Strategic Planning Playbook

Selecting the right strategies lies at the heart of the business technology (BT) strategic planning framework. By involving business-savvy technology professionals in the discussion of business...

• Downloads: 699
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For Chief Information Officer Professionals

Blog:Do Enterprise Architects Have Value?

I love nothing more than a good debate, so when I read George Colony’s recent blog post “Enterprise Architects For Dummies (CEOs)” and then read the comments from infuriated...

For Chief Information Officer Professionals

Blog:Why CEOs Should Stop Limiting IT Budgets

As CEOs put IT budgets under pressure year after year, CIOs and their teams focus on balancing money spent on running the business (RTB) versus money spent on growing the business (GTB). By...

For Chief Information Officer Professionals

Blog:Can Challenge.Gov Empower A Nation?

On September 7, 2010, US Federal CIO Vivek Kundra (Office of Management and Budget) joined with Federal CTO Aneesh Chopra (Federal Office of Science and Technology Policy) and Bev...

For Chief Information Officer Professionals

Blog:Seeking The Elusive Zone Of Disruption

As I analyzed examples of digital disruption I’ll be highlighting at the upcoming CIO Forum — “Leading Digital Disruption” — I was struck by the way in which...

For Chief Information Officer Professionals

Blog:Does Your Organization Have A Great Internal/External Social Community?

Each year we conduct a search for the best examples of social media/social communities as part of our search for winners of the prestigious Forrester Groundswell Awards. This year we have added a...

For Chief Information Officer Professionals

Blog:What Business Are You In?

After wrapping up our CIO Forum in Paris last week, I can definitely say CIOs and IT leaders care about strategy. The theme of this year's conference was "Collaboration To Co-Creation," and we...

For CIO Professionals

Tool:Innovation Is A Priority In Most Organizations

For CIO Professionals

Report:Industry Innovation: Retail

Technology Trends That Retail CIOs Must Tap To Drive Growth

Today's retail CIOs can radically influence the future of their business, with more new opportunities to use technology to transform the competitive landscape since the emergence of EPOS in the early...

• Downloads: 1898
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