Telecommunication Services

Telecommunications companies leverage technology to deliver information across distances via video, phone, Internet, on-demand, and other services.

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3 results in Reports

  • Broadband & Remote Access
  • Travel
  • eBusiness & Channel Strategy
  • For eBusiness & Channel Strategy Professionals

    Report:How eBusiness Can Help In-Flight Wi-Fi Adoption Take Off

    In-flight Wi-Fi has officially arrived, with more than 1,000 jets now equipped with wireless Internet technology. Forrester data reveals that 20% of US online business passengers have used in-flight...

    • Downloads: 268
  • For eBusiness & Channel Strategy Professionals

    Report:Air Passenger Interest In In-Flight Internet Access Grows

    The Longer The Flight, The More Likely Passengers Will Pay To Go Online Aloft

    In 2005, Forrester identified that one-fifth of passengers were interested in accessing the Internet on any flight. In the fourth quarter of 2007, nearly as many passengers — 17% —...

    • Downloads: 291
  • For eBusiness & Channel Strategy Professionals

    Report:Using Channel Satisfaction Data To Build The Business Case For eBusiness

    Forrester recently released a report showing the results of a survey of more than 4,500 US consumers and their level of satisfaction with Web, phone, and in-person interactions across 12 different...

    • Downloads: 942