Telecommunication Services

Telecommunications companies leverage technology to deliver information across distances via video, phone, Internet, on-demand, and other services.

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29 results in Reports

  • Ethernet Access
  • For Sourcing & Vendor Management Professionals

    Report:The Forrester Wave™: Asia Pacific Carrier Ethernet Services, Q4 2013

    The Seven Providers That Matter Most And How They Stack Up

    In Forrester's 22-criteria evaluation of carrier Ethernet vendors, we identified and qualified seven global and regional service providers that offer unmanaged site-to-site carrier Ethernet services...

    • Downloads: 143
  • For Sourcing & Vendor Management Professionals

    Report:The Future Of Telecommunications And Mobility Sourcing

    Vision: The Telecommunications And Mobility Sourcing Playbook

    This report outlines Forrester's vision for communications technology and services sourcing. To ensure effective sourcing of telecommunications and mobility (T&M) services, IT sourcing and vendor...

    • Downloads: 628
  • For Sourcing & Vendor Management Professionals

    Report:Most Firms Will Use Multiple WAN Technologies

    The Mix Will Shift Over Time, But IP WANs Are Here To Stay

    Organizations of all sizes are abandoning legacy telecommunications technologies in favor of all-IP wide-area networks (WANs) to support intersite connectivity. Laggards are being pushed off of older...

    • Downloads: 537
  • For Infrastructure & Operations Professionals

    Report:Market Overview: European Ethernet Services

    VPLS Growth Drives Momentum As 40% Of European Firms Adopt Carrier Ethernet

    Almost 40% of European enterprises are now deploying carrier Ethernet services, with particular interest in VPLS-based Ethernet LAN (E-LAN) services. However, don't assume all service providers are...

    • Downloads: 461
  • For Infrastructure & Operations Professionals

    Report:Market Overview: US Ethernet Services

    VPLS Growth Drives Momentum As Half Of US Firms Adopt Carrier Ethernet

    Half of all North American enterprises are now deploying carrier Ethernet services, with particular interest in VPLS-based Ethernet LAN (E-LAN) services. However, not all service providers are the...

    • Downloads: 632
  • For CIO Professionals

    Report:Asia Pacific Managed Telecom Services Market, 2009 To 2013

    Given the rapid development in business activity across the region, Asia Pacific has been recognized in terms of managed telecom services (MTS) adoption. As multinational organizations explore this...

    • Downloads: 49
  • For CIO Professionals

    Report:London 2012: Athletes And New Services Will Push Boundaries, Not The Underlying Technologies

    In the first of our series of reports on the information and communications technology (ICT) behind the London 2012 Olympic Games, we looked at the six lessons that vendor strategists can draw from...

    • Downloads: 144
  • For Infrastructure & Operations Professionals

    Report:The State Of WAN Services Adoption In North America 2009: CIOs Lead On Cost Reduction

    The need to cut costs dominates North American enterprises' 2009 plans for wide-area networks (WANs). This is the top priority for almost three-quarters of enterprises as part of IT budget cuts...

    • Downloads: 435
  • For Infrastructure & Operations Professionals

    Report:The State Of WAN Services Adoption In Europe 2009: Cost-Cutting Dominates Enterprise Plans

    Cost-cutting dominates European enterprise plans for wide area networks (WANs) for 2009. This is the top priority for almost three-quarters of enterprises as part of IT budget cuts mandated at board...

    • Downloads: 373
  • For Infrastructure & Operations Professionals

    Report:The Recession Will Accelerate European Ethernet Services Adoption

    The European Outlook For Ethernet Services In 2009

    The adoption of carrier Ethernet services in Europe will accelerate rapidly in 2009, driven by the low cost per bit, simplicity, and flexibility of these services. Service provider MPLS traffic and...

    • Downloads: 284
  • For Sourcing & Vendor Management Professionals

    Report:Deriving Value From Global Managed Network And Telecom Services

    Outsourcing Helps MNCs Avoid Upfront Capital Spending And Enjoy Business Benefits From New Convergence Technologies Sooner

    Most large multinational corporations (MNCs) will buy more provider-managed international network and telecommunication services during the next three years to help insulate their business from the...

    • Downloads: 938
  • For Infrastructure & Operations Professionals

    Report:Inquiry Spotlight: MPLS In The United States, Q1 2009

    In the US, enterprises are steadily moving off legacy WAN services like frame relay (FR) and asynchronous transfer mode (ATM) and onto IP-based services like multiprotocol label switching (MPLS)....

    • Downloads: 389
  • For Infrastructure & Operations Professionals

    Report:The State Of WAN Services Adoption in Europe: 2008

    Ethernet And Internet VPNs Outstrip MPLS In Popularity

    The migration from legacy data services to IP-based wide-area network (WAN) services in Europe is now largely complete, led by the largest multinational firms. Over the past year we have seen a 20%...

    • Downloads: 285
  • For Infrastructure & Operations Professionals

    Report:Ethernet Services Take Europe By Storm

    VPLS Grabs The Attention Of Both Service Providers And Users

    Carrier Ethernet services have reached mass adoption in Europe and are challenging multiprotocol label switching (MPLS) virtual private networks (VPNs) as the first choice for enterprise WANs —...

    • Downloads: 438
  • For Infrastructure & Operations Professionals

    Report:Emerging WAN Services: Look Before You Leap

    Recent Ethernet RFIs Show Chinks In Providers' Armor

    As enterprises continue to migrate to emerging WAN services like Ethernet, it's easy to succumb to the path of least resistance by simply evaluating and migrating to the incumbent WAN provider's new...

    • Downloads: 249
  • For CIO Professionals

    Report:North American And European Enterprise Landline Service Adoption

    An overview of North American and European enterprise landline service adoption

    • Downloads: 3
  • For CIO Professionals

    Report:North American And European SMB Access Technology Landscape

    An overview of SMB adoption of ethernet, broadband satellite, T1/E1, and DSL.

    • Downloads: 5
  • For Sourcing & Vendor Management Professionals

    Report:Forrester's 2008 Outlook On US Enterprise-Class Landline Service Prices

    In 2008, clients will find it possible to obtain lower prices on some services, such as Ethernet and multiprotocol label switching (MPLS), but only if they do their fair share of due diligence....

    • Downloads: 285
  • For Sourcing & Vendor Management Professionals

    Report:Shorthand For Evaluating WAN Technologies: IP VPNs Versus MPLS Versus Ethernet

    To support intersite connectivity, enterprises are in the midst of migrating from legacy services like private line, Frame Relay (FR), or asynchronous transfer mode (ATM) to IP (Internet...

    • Downloads: 737
  • For Sourcing & Vendor Management Professionals

    Report:European Telecom Operator Managed Services Deals Survey: H2 2007

    Forrester's fourth survey of managed services contracts signed by telecom service providers takes the lid off 177 European service deals sealed in the second half of 2007. The number of deals was up...

    • Downloads: 396
  • For Sourcing & Vendor Management Professionals

    Report:Indians Take Aim At The Global Telecom Market

    Two Conglomerates Form Tata Communications And Reliance Globalcom

    Two Indian conglomerates — Tata Group and Reliance Industries — recently announced rebranding and additional investments in their respective international telecom units in order to...

    • Downloads: 415
  • For Sourcing & Vendor Management Professionals

    Report:Recent Ethernet RFIs Show Chinks In Providers' Armor

    Whenever making a major change to a critical network, it's important for enterprises to conduct both requests for information (RFIs) and requests for proposals (RFPs). Recent work Forrester undertook...

    • Downloads: 214
  • For Sourcing & Vendor Management Professionals

    Report:Guidelines For Building Versus Buying An Ethernet WAN

    Organizations that have used traditional private line wide area networks (WANs) to support high-performance business-critical applications are migrating to Ethernet WANs in droves. Many of these...

    • Downloads: 290
  • For Sourcing & Vendor Management Professionals

    Report:The Worrisome State Of Canadian Business Telecoms Competition

    If TELUS and Bell Canada had merged, Canadian enterprises and SMBs would have seen competitive choices for telecom services shrink dramatically. As new IP services mature during the next three years...

    • Downloads: 153
  • For Infrastructure & Operations Professionals

    Report:WAN Wars: Ethernet Versus MPLS

    Which Technology Should European Enterprises Choose?

    European enterprises are rapidly deploying both multiprotocol label switching (MPLS) and carrier Ethernet for their wide-area networks (WANs) — 40% of European enterprises have deployed MPLS...

    • Downloads: 377