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Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
How are retailers and other companies getting their telecom service provider to help prevent telephone cramming?
At smaller sites outside North America, is it a best practice to use one, a few, or several WAN service providers?
What should we be avoiding during mobile contracting?
How much of the total outbound long-distance traffic within an enterprise is between enterprise direct inbound dialing (DIDs)/extensions across multiple enterprise locations?
What are the typical rates for IT and business change consultancy services currently negotiated with key partners (consultancy firms)?
What are the trends in adoption and use of Ethernet WAN services by very large global organizations?
What is Forrester seeing as trends among large financial services firms around Ethernet WAN services?
How are global enterprises tiering their sites for MPLS WAN services?
Are unified communications (UC) components being sold as standalone offerings? Maybe it goes against the idea of "unified," but does Forrester see a trend of buying only one component or feature set...
We're suddenly getting long-distance bills 10 times higher than before after we reassigned about half our lines to a competitor for business contingency reasons. Somehow, we lost our discount...
Are most companies accepting whichever broadband Internet users may have, or are they standardizing on specific providers and classes of service?
What is the best way to procure smartphones?
What are the key considerations when developing a global telecom services RFP?
What are the key considerations when developing a global telecoms RFP?
Could Forrester provide a short written summary of best practices observed with enterprises regarding who pays for smartphone devices?