Building An ECM Strategy

Air Date: Tuesday, July 17, 2007

Cost: $250


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Presented By:

Kyle McNabb

Kyle McNabb
Principal Analyst, Research Director
Forrester Research, Inc.

Craig Le Clair

Craig Le Clair
Senior Analyst
Forrester Research, Inc.

Who should attend: Information & Knowledge Management professionals, Business Process & Applications professionals, CIOs, IT Infrastructure & Operations professionals, and Vendor Strategy professionals

Description:

This teleconference will present strategy issues from clients on ECM, as well as describe a top-down method to develop a shared services ECM strategy. We will also present case studies and recommendations on how to begin.

Agenda:

  • Customer feedback: ECM strategy and implementation challenges.
  • The ECM landscape.
  • Shared services: What are they? How can they improve business processes?
  • Shared services for ECM.
  • An approach for creating ECM shared services.
  • ECM shared services success stories.
  • What it means.

Technical requirements:

An Internet connection and a one-time download of the WebEx™ Player are required.

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