You can still listen to or watch the teleconference at a time that's convenient for you. We offer the hourlong archived teleconferences in MP3 format (audio only) or in WebEx format (audio with PowerPoint slides). Choose the format that is convenient for you.
Presented By:
Kyle McNabb Principal Analyst, Research Director Forrester Research, Inc.
Who should attend: Information & Knowledge Management professionals, Business Process & Applications professionals, CIOs, IT Infrastructure & Operations professionals, and Vendor Strategy professionals
Description:
This teleconference will present strategy issues from clients on ECM, as well as describe a top-down method to develop a shared services ECM strategy. We will also present case studies and recommendations on how to begin.
Agenda:
Customer feedback: ECM strategy and implementation challenges.
The ECM landscape.
Shared services: What are they? How can they improve business processes?
Shared services for ECM.
An approach for creating ECM shared services.
ECM shared services success stories.
What it means.
Technical requirements:
An Internet connection and a one-time download of the WebEx™ Player are required.