Sourcing Professionals Can Use Advisory Firms To Help Architect Healthy Deals

Air Date: Friday, April 25, 2008

Cost: $250


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Presented By:

Paul Roehrig, Ph.D.

Paul Roehrig, Ph.D.
Principal Analyst
Forrester Research, Inc.

Who should attend: Sourcing & Vendor Management professionals

Description:

Specialized outsourcing advisors are consulting firms that focus on creating outsourcing strategies and then, when needed, supporting their customers through the sourcing deal life cycle. Sourcing & Vendor Management professionals either considering or initiating an outsourcing deal often wrestle with whether to hire a sourcing deal advisory firm or go it alone. This single decision affects the years of work associated with a long-term deal, but objective data on the value of sourcing advisors is nearly impossible to find, leaving hearsay and gut feeling to drive strategy. To understand how advisor-led deals develop relative to homegrown deals and to uncover the benefits and risks of working with a specialized sourcing deal advisory firm, Forrester surveyed decision-makers who employed an advisory firm to help with a sourcing deal transaction. We compared those findings with data from execs who implemented a significant outsourcing contract without involving an advisory firm.

Agenda:

  • How advisory firms shape deals (and the outsourcing market)
  • Advisors can lead to higher satisfaction with pre-contract processes — but at a price
  • Clients of outsourcing advisory firms have higher post-contract satisfaction
  • Guidance for decision-makers considering an outsourcing advisory firm to help build a healthy sourcing deal

Vendors mentioned: Alsbridge, Deloitte, Equaterra, KPMG, NeoIT, Pace Harmon, Pillsbury Winthrop Shaw Pittman, and TPI

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